GMC Complaints

My family and I were returning home from vacation in another state, and while we were driving on the interstate, an alarm popped up on the DTC stating ruduced engine power. I tried to start slowing down so I could take the next off ramp and could not push the brake pedal in. I had absolutely no brakes trying to slow down from interstate speed. I was able to pull into a gas station parking lot while avoiding other vehicles. I was very lucky not to get in an accident. I had to have it towed to the nearest service center and was charged nearly $4000 for repair. The car has not ran right since we recieved it back. I called them back to let them know and was told the only way I would not have to pay to have it looked at was to bring it back to them. That shop was four and a half hours away from my house. The car was less than twenty miles out of the warranty when it broke down (nine miles to be exact), then they lied on the the paperwork and put the milage after they test drove it.

Traveling on the expressway, engine made wearing noise, reduced engine power and complete engine failure while driving. Rear main seal blowout due to a defective PCV system freezing. It is a known issue for GM2.4L engine especially in cold weather leading to massive oil loss and catastrophic engine damage. This has been confirmed by a GM authorized dealer.

Windshield wipers stopped working while driving. Once engine turned off, the wires began working again. Additionally, later in the day while driving home the wipers stopped working again. The wipers have not worked since.

Right as I was coming up on my powertrain warranty, I began to have lifter issues. I had two repairs of the original lifters that ultimately were not successful. I ended up replacing all lifters with the updated version that apparently repaired previous lifter issues. That repair cost around ~$6K. After six weeks of reasonable driving, I noticed engine oil notices for low engine oil. I was told today at a local dealership that the vehicle now needs engine replacement at $14K-16K. Both the dealer and corporate confirmed my vehicle VIN didn't qualify for the propulsion recall. GMC corporate also said nothing can be done now that the vehicle is out of drive train warranty.

On January 31, 2026, while driving on the highway, my 2017 GMC Terrain suddenly began shaking as if it was going to stall. Thankfully, I managed to exit the interstate before the vehicle lost power. Luckily, when this happened, it "only" blocked traffic on a side road. The Terrain was towed to my garage. The mechanic called to inform me that the vehicle was out of oil -even though it was not due for servicing, nor did a “check oil" warning appear. He noted that this was not the first time he had seen this problem occur with this particular make and model: the PCV valve had frozen due to recent cold weather, which led to the rear main seal fracturing, causing oil leaking. In addition, the manifold had also cracked. He explained that repairs would be costly given the labor needed to remove the transmission and perform other related tasks. He recommended that I "Google" the problem to gain an understanding of the time involved to complete this repair. My research corroborated that this was a very labor-intensive undertaking. More concerning was discovering an abundance of cases documenting this failure -as well as class action lawsuits- which underscores the fact that GM knows about this issue but refuses to address it. I am not sure why there hasn't been a recall—though perhaps that's a question for people much smarter than I am. Now, after spending thousands of dollars, I have a vehicle with an oil life monitoring system that doesn't function as intended—and worse, I know this could happen again.

Burns excessive amounts of oil between oil changes.All cars were covered under the g.M recall mine fell, one month behind.But this motor is the exact motor that has been recalled to put in a heavier weight oil.Please expand the recall.So my truck can go in.

I was driving on an overpass and suddenly loss propulsion in my vehicle. My vehicle stopped all of a sudden and while driving, leaving me stranded in the middle of the roadway blocking traffic. Numerous motorists stopped to give a hand but the vehicle would not switch gears from PARK, to neutral to even give me a hand moving the vehicle out of the roadway to the side/shoulder. Due to this issue, authorities were dispatched to my location to conduct traffic control and subsequently called in aide of a tow truck to safely move my vehicle to a better location. I used OnStar in my vehicle and also spoke with a representative who notated the incident and I was advised that a tow truck would take approximately 90 mins to 2 hours to reach me. In this instance, that was too long of a wait for events going wrong with the vehicle itself and was subsequently transferred from the roadway to a GMC dealership, namely Group 1 South on the Gulf Freeway. They are handling my repairs and have diagnosed that the engine needs to be completely replaced and are in the process of repairs. If any information is needed regarding status or repairs, please contact the dealership directly as I do not have any physical or written information on the status of my vehicle. Attached is the towing receipt.

On [XXX] my 2017 Acadia Denali started driving poorly and a steering assist reduced message appeared. I had O'Reilly scan for error messages and they were: P0128 and P0826-00. The dealership confirmed that they would need to replace the thermostat. The Buick GMC Beaverton technician made a video of my vehicle: [XXX] My safety was put at risk due to the risk of my steering going out. My car intermittently was having trouble engaging in driving (it randomly acted like it was not firing, it was "jerking"), I heard my cooling fan come on immediately the next day when started my car to drive it to the GMC dealership. I feared that my car would just die going over a mountain pass without cell coverage. On [XXX] I had the same steering assist reduced message and then replaced my thermostat at 39,228 miles. I will need to replace this again, 37,638 miles later. The GMC service technician mentioned that this is a typical problem for my car, and I have discovered a 2022 Acadia recall for their thermostats. Please extend this recall to include the 2017 Acadia. The component was not inspected by the police or insurance rep (yet), but it was inspected by the GMC dealership and O'Reilly veri scan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2021 GMC Acadia. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 29,000. The contact attempted to trade in the vehicle, and the purchasing dealer checked the VIN and retrieved a Carfax Report. The Carfax Report indicated that the mileage on the Title on 11/04/2024 was 58,000; however, on 02/04/2025, the mileage was 28,000, and the vehicle had been in an accident in the past.

1) Component/System & Availability for Inspection Transmission control system. When shifting into reverse, the CHECK ENGINE lamp flashed and a “Transmission Service” warning appeared. Dealer retrieved DTC P07B4 and documented: “DIAGNOSIS OF ENGINE/CHECK ENGINE LAMP - CUSTOMER STATES WHEN SHIFTING IN REVERSE CHECK ENGINE LIGHT CAME ON FLASHING AND WARNING MESSAGE ON FOR TRANSMISSION SERVICE. CHECK AND ADVISE. NOTE: CUSTOMER DOES NOT FEEL ANY ISSUE WHEN DRIVING. SAVI CODE P07B4.” The component remains installed and is available for inspection upon request. 2) Safety Risk A transmission control malfunction can lead to unpredictable shifting or loss of propulsion, posing risk during reversing, crossing traffic, or merging. 3) Reproduced/Confirmed by Dealer? Yes. Dealer confirmed the condition and stored code P07B4 consistent with my report. 4) Inspected by Others? Inspected by an authorized GM dealer. No inspections by police/insurance/others. 5) Warning Lamps/Messages & Onset Yes. The CHECK ENGINE lamp began flashing immediately when shifting into reverse, with a “Transmission Service” message. I did not feel drivability issues at that moment. Addendum — Link to GM Safety Recall N242454440 GM Safety Recall N242454440 addresses excess wear of a transmission control valve that degrades hydraulic pressure, causes harsh shifting, and—rarely—momentary rear-wheel lock-up during a downshift. The remedy is a TCM software update that monitors valve performance and detects wear ~10,000 miles before a potential event; if detected, the transmission is limited to 5th gear and warning messages appear. My transmission warnings and DTC indicate a transmission control/pressure concern consistent with the recall subject. I request that NHTSA consider this complaint related to N242454440 and ensure appropriate recall remedy and coverage. (GM service bulletin/stop-delivery and NHTSA filings corroborate these details.)