GMC Complaints

The intercooler has been a document problem on GMC Terrains for awhile now. I had my intercooler replaced and now less than 10 months it is having the same problem. The vehicle will go into reduced power mode which would be a safety hazard because it will also stall sometimes when it is having performance issues. That could lead to someone colliding into me if it suddenly stops when someone is behind me. I believe this part should be recalled and fixed for free.

Premature brake pad wear on all Brakes. All break pads worn down and had to be replaced at or before 25,000 miles. No trailer pulling and only light driving. Dealer stated rotors needed to be turned as well due to extremely low brake life.

Failure of the cam driven vacuum pump causing brake failure. Leading to a hard brake pedal which increases risk of a crash. Debris from the broken vacuum pump can fall down into the engine causing a catastrophic failure of the engine needing a replacement. This happens with little to no warning. Warranty companies will not pay to repair the known issue. A recall needs to be issued for this to provide a fix. This is a family suv and I do not feel safe putting my children in a vehicle that can endanger their lives and safety.

I am writing to formally express my dissatisfaction with the vehicle I purchased from your dealership. Despite my expectations at the time of purchase, the vehicle has not met the standards that were represented to me. This letter is intended to address my concerns regarding the vehicle’s features, undisclosed recalls, and significant mechanical and safety issues discovered immediately after delivery. I discovered—through the GMC mobile application, not through the dealership—that the vehicle had two to three active recalls at the time I received it, including recalls involving the engine and transmission. I was never informed of these recalls by the dealership prior to or at the time of sale, which is extremely concerning. After discovering the recalls myself, I scheduled a service appointment. I was informed that the recalls were addressed and marked as resolved in GMC Springdale. Despite the recalls being cleared, only two days later, the vehicle began experiencing issues. The screen displayed warning messages, and the vehicle developed a vibration, to the point that it became unsafe to drive. They are changing us $820+tax I was forced to use roadside assistance, it hasn't been a month yet and the dealer are refusing to cover the damage. I have been calling but they said they are busy or they use somebody else to speak.

The contact owns a 2019 GMC Yukon XL. The contact stated that while driving approximately 30 MPH, there was a misfire in the engine, with a ticking sound coming from the engine compartment. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred by the manufacturer to the NHTSA Hotline for assistance with having the VIN linked to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The approximate failure mileage was 104,389.

The contact owns a 2021 GMC Yukon XL. The contact stated that while driving at 30 MPH, the gear shifter independently shifted to neutral(N), and the vehicle speed decreased. The contact stated that upon depressing the brake pedal, the vehicle lost drive power. The vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number:25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was notified of the failure and filed a case. The contact was also referred to the NHTSA Hotline to file a complaint. The failure mileage was 120,000.

My 2022 GMC Sierra Denali Limited (6.2L L87) had an engine recall performed by an authorized GMC dealer (Paul Masse Buick GMC) in November 2025. Prior to the recall service, the vehicle had no check-engine lights, no drivability issues, and no knock-related symptoms. Immediately after picking up the vehicle from the recall service, the check-engine light illuminated within seconds of leaving the dealership parking lot. I returned the vehicle immediately. The dealer diagnosed a failed knock sensor and replaced it at my expense. There were no prior warning signs or symptoms before the recall visit. General Motors declined responsibility, classifying the issue as an out-of-warranty repair and confirming only that the recall procedure was followed. GM did not evaluate whether dealer handling, component disturbance, or recall-related activity contributed to the immediate failure. I am submitting this complaint because the failure occurred directly after recall service, suggesting a possible recall-adjacent issue or unintended consequence of recall procedures, and because GM declined to investigate causation beyond procedural compliance.

Since August 2024, my brake booster has gone a total of five times each time with the notification on the dash service brake assist. And it just went again as of two days ago. I’ve brought it to Firestone where they have replaced it each time with a warranty on the part. I called them yesterday to tell them that it went again and they refused to fix it telling me that they got the part from the dealership and that I would have to take it there so the dealership would have to figure out what’s wrong with it as to why the car is “chewing up” the part. I have young kids and this part has gone five times.

mechanical and electrical issues with my GMC Sierra Elevation Duramax Diesel, purchased in 2021. Despite multiple dealership visits, diagnostic evaluations, repairs, and software updates, these issues persist and have significantly impacted the reliability and safety of the vehicle. In December 2025, my vehicle was taken to the dealership for diagnostics and a third software update intended to resolve recurring engine-related faults. Throughout 2025, the check engine light illuminated on approximately 30 occasions, confirmed by at-home diagnostic scans. The same diagnostic code related to the 1) SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 2 P2C7A - Engine I 2) Exhaust Gas Recirculation (EGR) Cooler Efficiency Below Threshold P14D9 - Engine has appeared repeatedly since the vehicle was first purchased in 2021. Additionally, on approximately 15 occasions in 2025, the vehicle failed to start. When pressing the ignition button, the engine screeched while attempting to turn over for 20 to 45 seconds, after which the vehicle powered off entirely. After waiting approximately 10 minutes, the vehicle would then start normally. Notably, during these no-start events, no check engine light or diagnostic code appeared, and the engine light and starting failure have never occurred simultaneously. hese same concerns were explicitly explained to service technicians during the most recent recall repair in 2025. I was informed that a software update would resolve the issue. However, the problems have continued. A similar frequency of failures occurred throughout 2024. At that time, GMC advised that the issue was likely the vehicle’s battery. Acting on this recommendation, I had the battery replaced at my expense in October 2024 by the dealership. This repair did not resolve the issue. From the time of purchase in 2021 through January 2024, these same symptoms occurred approximately 10 times, demonstrating a long-standing and unresolved defect.

On a highway about an hour from home, my brand new vehicle with 5,318 miles on it, alarmed me to turn off the vehicle. I was going 75 mph. I pulled over and called GMC being that I just had an oil change and thought maybe they possibly didn't reset something. The vehicle said the oil pressure was low. The dealership advised me to check the oil. It was full and clean. The service person advised that I should be able to continue to drive. I then called my husband. Upon starting the vehicle it was making a noise coming from underneath the vehicle. He said do not drive that vehicle and he headed to come get me. We had it towed to a nearby dealership around 6 pm. I called GMC again because the tow truck driver could not figure out how to put the vehicle in neutral. The told us to hold the start button down but do not push the brake. That didn't work. The tow truck driver put plastic slides under the back tires and dragged it onto the tow truck bed. The service center was closed so we were unable to speak to anyone. Days later we were told the engine seized. It took 3 guys to get into the bay. GMC advised the dealership service to take apart the engine in order to investigate the failure. They did and established it was a bearing. It was in the shop for 52 days. I was told the replaced engine was a remanufactured engine by GMC and by the service center more than once. I was very angry. I bought a new vehicle, not a used one. Then I was told it was a new engine. Since I purchased this vehicle I feel like there have been soft truths. I'm not sure what to believe. Upon picking up my repaired vehicle there was not a drop of gas in it and 77 miles added to the mileage. I get that the vehicle needs to be test driven but that seems like a lot. I think new engine, new odometer starting at 0? I bought a new vehicle for safety. I have a 2006 GMC Yukon that has been very reliable which is why we purchased the Acadia. I seriously do not feel safe.