GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 GMC YUKON XL- Lancaster, PA
Complete Engine Failure at 83,986 miles and no prior signs that it was defective. Had GM initially look at it and they refused to cover the repair and indicated that it was due to faulty lifters. Took it to an independent shop, they tore it all down and indicated the lifters had trays that were not tight, which allowed the lifters to eat away at the camshaft. Due to that, metal shavings got into the main engine bearings and that is what ultimately caused the engine failure. While questioning how a new engine would be any more reliable than the one that failed, I was told that all engine suppliers were aware of the sloppy lifter play and the needed cam changes and new parts were all maid to a tighter spec so that this would not happen in the future. GM is fully aware of this issue and fortunately for me it did not result in my engine failing on the highway like others have. I was left with a $14,969.74 repair bill on something that should have never happened. I talked with current GM master technicians, and they indicated to me to stay away from anything pre 2025 because all engines were made to the same spec and they don't know why a change was not made sooner.
Source: NHTSA WEB SITE -
2019 GMC SIERRA 1500- Fort Worth, TX
Around June 2025 under normal driving my truck displayed engine oil low which I promptly checked the oil to find that it was in range. The light later went off but I still brought it to the dealership to which they could find no issues. From there over the next month or so the truck developed a low end popping sound on start up and at my next oil change at the dealership in August of 25 I asked them to listen to see if they heard it and could recommend a course of action. They reported not hearing anything. On October 19th I had my family in the truck with me and during normal acceleration the engine had a loud pop sound and lost power. Every warning light came on and I pulled over promptly when safe. I had it towed to the dealership and their initial diagnosis was a failure on cylinder 4 with a suspected failure of either the cam shaft or lifter. Given the poor design of the lifter I didn’t want to go back with the OEM lifter so I had it towed to an aftermarket shop. It is there now and they are in the process of tearing down the engine. After watching a video on YouTube I fear my truck is part of the connecting rod bearing failure under PE25-001. My understanding is there is an official investigation into the trucks outside the initial recall. I wanted to submit this for your review as the truck only had 74,000 miles. Freeman GMC in Grapevine, Tx has performed all the maintenance and should have documentation.
Source: NHTSA WEB SITE -
2020 GMC TERRAIN- Lorain, OH
The rear backup camera in my 2020 GMC Terrain failed. I first noticed and noted that the image was 'cloudy' on 5/3/2023, and it became very bad by 1/22/2024. On 7/1/2024, the image stopped working completely, replaced with a blue screen on the dashboard screen. I ordered a new camera and replaced it myself on 8/1/2024. Because the dealership did not mention any safety effects or recalls, and instead quoted me a very expensive repair estimate, and the vehicle was out of its 3 year warranty, I assumed it was my responsibility to repair this feature. However, I have seen recent news articles where other vehicles have been recalled by NHTSA for similar problems with backup cameras.
Source: NHTSA WEB SITE -
2019 GMC ACADIA- Palestine, TX
When parking the vehicle the electrical system will put a warning on the dash indicating you are not in park. A message indicates shift to park. The car will not shut off and you cannot lock the vehicle. This happened when I first bought the vehicle and it was under warranty and repaired. It is now happening a second time in 2025.
Source: NHTSA WEB SITE -
2019 GMC ACADIA- Republic, MO
The Shift to Park is not recognizing when my car is in park and continues to ding and won’t let me turn my car off.
Source: NHTSA WEB SITE -
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2020 GMC SIERRA 1500- Saint Charles, MO
I am Having direct issues with the engine when the vehicle is started and continues while idling or driving at any rate of speed.There's a continuous "Knocking" noise that has concerned me for a while now. My vehicle (2020 GMC Sierra 6.2 liter gas engine) with almost 100,000 miles has been doing this for a while now (at approximately 50,000 miles) and (was documented at the dealership when I made a complaint which included what I considered the vehicle to be using/losing more "oil consumption" than the normal 3-4 quarts between oil change) dating back to 2022 0r 2023 when I was told by the dealership that the amount of oil being used/ lost still fit within the manufacturers specifications.
Source: NHTSA WEB SITE -
2019 GMC SIERRA 1500- las vegas, NV
my engine went out with no lights or warnigns prior to engine going out. Now we still making payments for the truck,expensive truck and we haven't use it because we dont have the money to fix it.
Source: NHTSA WEB SITE -
2014 GMC ACADIA- Chesapeake, VA
Acadia Denali had Takata air bag inflater replaced, service air bag light is still on. Dealer stated there is a side air bag problem as well. 2014 Acadia’s had previous recall for side airbag issues, most likely is same issue the vehicle isn’t listed. Contacting corporate regarding issue.
Source: NHTSA WEB SITE -
2025 GMC YUKON XL- Columbia , SC
My brakes stopped working randomly. Alarms started going off in the car. Thankfully I was able to quickly turn right instead of rolling into traffic. This was terrifying and could have caused a very serious wreck.
Source: NHTSA WEB SITE -
2018 GMC YUKON- Omaha, NE
Air conditioner condenser faulty and had to repaired. Premium Ride Shocks faulty and had to be repaired. Lifters and bent pushrod faulty and had to be repaired. Vehicle currently has approximately 70,000 miles. These are all known issues by GM and very expensive to fix and no recalls.
Source: NHTSA WEB SITE