GMC Complaints

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving approximately 40 MPH, the check engine warning light started flashing and the vehicle was shaking with a misfire coming from the engine. Additionally, there was black and greyish smoke coming from the tailpipe. The Roadside Assistance request message was displayed on the instrument cluster. The vehicle was taken to a dealer where it was diagnosed with a misfire. The vehicle was not repaired. The vehicle was taken to the residence, but the failure persisted. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the lifter had dropped, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Code P0777 – "Pressure Control Solenoid 'B' Stuck On" – Reduced Propulsion / Reduced Engine Power Initiated While merging onto the interstate, this code triggered a reduction in engine power, limiting my speed to 35 mph on a highway with a posted limit between 40-70 mph. Due to the limited power, I was forced to drive on the shoulder to reach the next exit and pull into a service station. I verified the code using an OBD-II reader at AutoZone. Subsequently, I had the truck towed approximately 1 hour and 30 minutes back home. The vehicle has been at a GM dealership since June 24th, where the faulty valve body has been confirmed. However, there is currently no estimated arrival date for the replacement part, which was ordered on the same date. To my knowledge, the part has only been diagnosed electronically and has not yet been visually inspected. The dealer plans to remove the valve body and transmission pan once the replacement part arrives. Notably, there were no prior warnings, messages, or symptoms before this issue occurred; this code and power reduction were the first indications of a problem.

The windshield wipers became inoperable due to a ball joint failure within the wipers. The parts are available for inspection. The safety of myself and others were put at risk as it was raining heavily after sundown and I could no longer see through my windshield due to the rain not being cleared off by windshield wipers. The visibility issue could have caused an accident, especially if the car in front of me had slammed on breaks. The problem has not been addressed by a dealer but I will be doing that in the following weeks. No one has inspected the component. I did not get any warning lamps or messages. The wipers just immediately stopped.

My rear electric window is leaking into my back seat area and the ceiling of the truck has water stains. It is coming from the roof and is leaking in 3 different areas. I am afraid I will now have mold in my car and I can’t have my grandchildren in the car to be safe for them. I had it checked at a local GMC dealer and I had to pay for a leak speacialist to verify and they confirmed the window has a leak. The leak started in April 2025 and has slowly gotten worse. The dealership said I will need to replace my back window to fix the issue and gave me an estimate of $1,100 and said my extended warranty will not cover this issue.

Friday July 25, 2025 I was driving my 2019 GMC Terrain SLE and when exiting the interstate the brake pedal got hard and I could not stop. After almost rear ending another vehicle, I got the vehicle into the ditch and safely off the road. After several attempts to correct the problem, I was unsuccessful. The vehicle was towed home and seen by a mechanic. The vacuum pump went out while I was driving.

My vehicle’s engine failed for the second time while driving on the road. The first time a few months ago while my wife was driving. The engine failed and brakes failed. Fortunately she was on a back road a coasted to a stop. Car was towed to dealership. They said there was no problem. Received recall letter about a month ago outlining this issue. Yesterday, [XXX], I was driving with my daughter and the car stopped again while driving. I was in traffic and narrowly missed an accident. Gwinnett county police came to the scene and towed the vehicle to the dealership. I am not sure if the female officer made a report. But she requested the tow truck because I was blocking traffic. We often drive on the highway for work commutes. This could have happened and anyone in my family could have been fatally injured. I would like GMC purchase this vehicle back or replace with a safer model comparable or better. The service department called me this morning from Jim Ellis GMC in Buford, Georgia 678-902-8677, 3600 Buford Drive 30519.I was told that there is no recall for my truck. He told me that there is a safety investigation for a recall. I told him I can bring the letter. He decline. I asked for a courtesy vehicle. He said no, he would have to make a report and it would be up to 48 hours. Once it’s reviewed , then I could go to enterprise car rental to pick up a car. Maybe. The first time Rick Hendrick GMC Duluth , Ga 470-822-3779, 3344 Commerce Ave, Duluth, ga had my truck for about 2 weeks. No fix. No courtesy vehicle or rental. Now I’m without my vehicle for unlimited time. The Jim Elis tech, did acknowledge that there is no fix for what is going on. The local GMC dealers are not making this easy or putting the safety of its customers as a priority. These trucks are NOT safe on the road. This truck cost nearly $100,000 and it is not safe to drive.GMC has a record of the 1st service incident and this latest just happened yesterday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(

i have 2017 gmc sierra 1500 6.2l engine i have maintain my service on this vehicle and now facing a complete engine failure due to the poor design of the engine by gmc. i have spoken with alot people and dealer mechnics and they all agree gmc and chvrolet know that this is a bad design but refuse to acept responsiblity for it. there are tousands of people with this same issue we cant fight this on our own we need your help please.

Shift to park error message consistently displayed forcing repeated restarting of the vehicle so that it finally recognized that the vehicle was in park and would unlock the doors for safe exit from the vehicle. This was a known issue by General Motors and they have 2 class action lawsuits filed n the states of Ohio and Tennessee for this issue with well over 110,000 vehicles affected. General Motors refuses to acknowledge this defect and fails to issue a recall. Their only offer when I took this vehicle to a GM certified dealership was to offer 15% towards the replacement of the shifter assembly. The excuses made were the vehicle was out of warranty as well as over in mileage. I bought this vehicle used from an Acura dealership and accepted delivery of it on [XXX] with approximately 33,417 miles. I started to experience the shift to park error message at 36,013 miles in early May 2025. By the time I was able to receive instructions from GMC customer care and secure repair for this issue the vehicle mileage was approximately 37,000 miles. It is not a pleasant feeling to be trapped inside your vehicle until you can get it to finally recognize that the vehicle truly is in the park mode. With the hundreds of thousands of vehicles on the road with this issue I feel GM should recognize their problem and perform a vehicle recall. This flaw had been installed in numerous GM vehicles manufactured as early as 2017. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2021 Yukon Denali (83264 miles), Fuel Pump Control Module failed causing car to lock up without any warning as my son was turning vehicle onto a main street. Car would not restart and wasn’t able to be put into Neutral to push it to side of road to a safer location. Police came and put cones around it until tow truck came the next morning. Tow operator got it onto a flatbed, which was difficult due to weight of the vehicle and not being able to put into Neutral (fortunately it was in 2wd which helped). It scares me to think what would’ve have happened if my son had been on the busy highway that he was planning to be on the next day or when it was on earlier that day. Vehicle is still at the dealership waiting on the replacement part which apparently is hard to get.

Frame falling apart the coating peeled off was going to clean it to recoat it but the metal is so far gone took it to a frame shop only to find out it's not drivable anymore GM have to do better with the coating for this trucks