GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 GMC SIERRA 1500- BRIGHTON, MI
Engine light would come on for a few days and than turn itself off. this occurred for about 8/9 months; however, instructed by the GM Maintenance department that if the vehicle came in and the light turned off before they got to it i would be charged for the diagnosis and no work would be performed. Engine light came on and i was able to park the vehicle / they picked it up and read it prior to putting in their lot until a tech became available. GM Maintenance was able to diagnosis that there was an issue with the EGR sensor and NOx catalytic converter without filter failed / both items replaced
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- BRIGHTON, MI
Vehicle was going in for warranty recall; however, i requested they look at the DEF system as my DEF gauge would bounce between full and empty; along with, alert me of going into LIMP mode. GM Maintenance updated the recall and noticed that the DEF tank sensor failed and required to be replaced.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- BRIGHTON, MI
Engine light came on and real bad urine smell / burning coming from the vehicle / rough performance. This issue occurred at various speeds / trips / drive types with the only variation being speed from 25MPH to 75MPH. Vehicle went in to discover that the reductant control module software (RCM) out of date, and two NOx sensor failures
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- BRIGHTON, MI
After repair got a few miles down the road and noticed the volt meter jumping back and forth between the white lines. Line would slowly go up to max line and then slowly drop back down to lower limit and continue to go back and forth. This was very concerning to myself and i was waiting for something to fail while driving. Got about 10 miles away and was to concerned / returned the vehicle Informed by GM Maintenance tech that this is what / how the vehicle is designed and that it is the operating within its parameters. I expressed that only time i noticed something like this was prior to an engine light / electrical failure; however, maintenance team expressed GMs stance that it is operating within tolerance.
Source: NHTSA WEB SITE -
2021 GMC YUKON XL- El Paso, TX
In March 2025, a situation happened to me during a six hour round trip drive. I experienced a loss of acceleration. Vehicle engine felt it was stumbling when accelerating or seemed like I had ran something over. I don't remember seeing any lights coming on. Pulled over immediately, turned off the vehicle. Turned it back on and drove back home three hours worried it may happen again. I didnt see any warning lights on the trip.
Source: NHTSA WEB SITE -
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2020 GMC SIERRA 1500- BRIGHTON, MI
No warning; picking up child from daycare. went to depart daycare when my dash lit up like a Christmas tree with various errors, alerts, warnings; along with, not being able to start. had to be picked up by spouse and get the truck towed to the dealership for maintenance. Maintenance tech discovered that the grounding straps for the truck needed to be replaced / resulting in a complete electrical failure of the vehicle.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- BRIGHTON, MI
Engine light came on while driving / aligned to transmission temp sensor error and brake sensor GM Maintenance was able to diagnosis that the Temperature Loop Coolant Pump had failed and needed to be replaced.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- BRIGHTON, MI
While driving my vehicle it began down shifting harder than normal (at various speeds and road (highway, city and dirt road)); along with a noticeable burning smell after every trip. GM Maintenance personnel discovered that the wire was chafed and arching / catching on fire underneath passenger side resulting in the burning smell and the wiring issue aligned to the transmission. Personnel took a video and provided to me as evidence of the fire / smell; however, that was on their official GM app so i was unable to download
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- BRIGHTON, MI
Vehicle Stuck in gear. Dealership was delivering the car back to myself when about a mile out from my house when the vehicles made a sudden downshift and was stuck back in gear. Driver called and notified me that it was on its way back to the shop for further work
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- BRIGHTON, MI
Vehicle drop in gear / down shift while driving on the highway. went from 75MPH down to 55MPH due to high RPM revs.
Source: NHTSA WEB SITE