GMC Complaints

The contact owns a 2015 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering and vibrating while shifting gear, and vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, and vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000. The VIN was not available.

I am formally requesting a complete refund for my vehicle. It has only 6,300 miles, and the remedy provided for the recall does not adequately address the issue. The recall explicitly indicates defects in the engine components (rods/cam shafts) that may lead to a loss of propulsion. Merely inspecting the vehicle and adding thicker oil does not resolve the underlying problem; it only postpones the inevitable expiration of my warranty. Currently, there are no warning lights illuminated, as the vehicle is not driven frequently. The recall raises significant concerns, and GM should be taking more substantial measures than simply applying thicker oil as a solution. This approach feels like a temporary fix rather than a genuine resolution. I have communicated with the dealership, and have been informed there is currently no solution available for this matter. They are awaiting further instructions on how to proceed. I request a more thorough investigation into this issue for an appropriate refund, and I also wish to have this matter documented for future reference.

I was driving down the highway at approximately 70mph and the vehicle began to lose power. It was then apparent that the engine was no longer on as the screen read “press start” to restart engine or something like that. I was in the left hand lane and had to navigate through traffic without power to the right hand shoulder. I barely made it off the road before the car stopped moving entirely. I had purchased the car only 19 days prior. I have 3 children living at home and was very fortunate that none of them were in the car with me, I had no warning of the failure.

The contact owns a 2023 GMC Sierra 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 GMC Sierra 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My engine failed while I was driving & I had no warning. It was very scary & dangerous. Luckily I was in an area where I could get off the road quickly. It started skipping then lost power. I basically coasted off the road & had to call for help. It was making a bad knocking noise. This happened 2 weeks ago on April 16. It has been sitting at Glynn Smith.GMC dealership since. I was told by the service manager that the engine failed & I will need a new engine. the engines are on back order now. I fear they will replace it with the same problem. I see the recall this week but will changing the oil viscosity really fix it?? Doubtful. Someone is going to get killed or hurt from this problem. I do not want the same issue to happen with a new engine.

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 65 - 70 MPH, there was a knocking sound coming from the vehicle and the vehicle shut off. There were unknown warning lights illuminated. The vehicle was towed to an unknown location. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that there was a solid engine bottom and bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. but the failure recurred, and the vehicle failed to start. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 83,000.

NHTSA's recall number 25V-274. This vehicle should fall under this recall it happed to the this motor at 58k miles and I had to put a whole motor in it at 58k miles in 2022. The Yukon Denali has the L87 V8. I bought the new motor threw GM so it should be tied to this vin number

Engine failed while driving on the interstate. No warning lights and no known mechanical issues. Dealership maintained vehicle. Towed to nearest GMC dealership to be inspected and repaired. Tech told me before looking at it that it was probably an engine failure. He disclosed that my model engine was problematic and engine failure was common. He was right. My family could have been killed had I not been able to guide a powerless vehicle off the road out of traffic. A replacement engine was quoted for 15k. However GM did not have any and no eta on when they would. A used engine with 80,000 miles and only a 12,000 miles warranty was offered for 11k. I could afford neither as I’m still paying 1k a month for the vehicle. They are recalling vehicles with the same engine but only back to 2021. I’ve spent over 15k to get my truck back functional. I believe good morning should be held accountable. This known issue was never disclosed to me pre purchase or I would not have paid 80k for a truck to last only 120,000 miles

While driving on the interstate and picking up speed from 50mph, the vehicle suddenly shuts off without any warnings and causing a safety issue of stopping immediately in traffic in the middle of the expressway.