GMC Complaints

Roughly one to two times per day, a notification pops up on the infotainment screen stating that the brakes need to be serviced due to the brake assist system failing. The vehicle has been brought to 3 different dealerships and none of them know what the problem is, how to fix it, or whether it is safe to drive the vehicle still. The brakes seem to be working fine, however, it is concerning that even if the notification is safe to ignore, the brakes could indeed end up failing and the driver may not be aware due to receiving frequent brake failure notifications per day.

We were driving to dinner on March 28, 2025, when our 2023 GMC Sierra truck with just over 22,000 miles started making a clanking sound with major hesitation while trying to accelerate. At highway speeds, the truck lost nearly all power. We made it to the dealership, which was closer than home. Upon pulling in the parking lot, the truck died and we were unable to start it. The truck was actively losing power on the freeway and hesitating, we were fearful it would die on the freeway in 6 pm traffic. On March 29, 2025, we spoke with a service manager who said it sounded like the motor was blown. On April 2nd, Autonation GMC Corpus Christi South confirmed the oil pan was full of metal shavings and they were ordering a new motor. Upon asking for an estimation of how long we would be without our vehicle, the service advisor said he wasn’t taking it out of the bay and we should have it back by April 15. The check engine light did not come on until 1/4 mile from exiting the highway. On April 12, 2025, we texted the service advisor to make sure the truck would be ready on April 15, 2025. He responded that the motor still hadn’t come in and he would let us know when it did. On April 17, 2025, I escalated his from the service advisor to the service manager for Autonation. I was informed the motor had not been ordered, but he would order it and have the motor broken down to meet GM’s requirement. April 24, 2025, motor has been ordered, but no ETA or location of the motor.

After shifting to park and attempting to turn off my vehicle, I receive an “Action Required Shift to Park” error message. I’m assuming the vehicle is in park but I’m not certain and worry about it moving or rolling. It is difficult to get it to turn off by jiggling the shifter and turning the vehicle on and off. At times, I am not able to get it off and then the vehicle will not lock and the battery goes dead. According to my VIN there is not an active recall but brief internet search states there has been numerous reports, recalls, and lemon law returns due to this.

Was driving home at highway speeds and my 2019 yukon denalis engine just shut off in traffic and had to come to a stop in the middle of traffic and it wouldn't restart, had to have it towed to dealer and they told me the engine was siezed.

While stopped at a light at a busy intersection the truck wouldn’t drive. There were no prior indications to there be an issue, no noises, no check engine lights. The intersection is a multiple lane route with high speed and traffic with rear end collision possible. The truck was determined to have a blown motor.

The contact owns a 2024 GMC Sierra 1500. The contact stated while stopped at an intersection attempting to make a left turn, the vehicle lost power and the infotainment center failed to operate. The contact stated that the vehicle was on the left side of the roadway waiting for Roadside Assistance for the vehicle to be towed to the dealer. A dealer was contacted. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 50,000.

While driving the vehicle the vehicle stopped, and engine seized. I could not move the vehicle out of neutral nor restart the vehicle to get out of the road. It was towed to our local dealership's service department on 2/16/25 and has been there since. They are stating the vehicle needs a new engine and the engine is on backorder. OF COURSE! This seems to be an ongoing issue with the 6.2L V8 engine for GMC vehicles.

Had an engine seizure with no warning. The event occurred on 03/22/2025. The vehicle has been in the dealership since then, with no line of sight to a replacement engine. The vehicle had barely over 15k miles. When the engine seized, it went to neutral, there was not power stirring and no breaks. I was fortunate that it was in a residential area, and my speed was below 30 miles an hour when it happened. The dealer is going to replace the motor when they get it, but it sounds like the engine is back ordered, as this exact issue has been happening to multiple vehicles. Like I said, there were no warning lamps, or messages; the engine just stopped working.

The grill piece that is recalled flew off while I was driving on the highway on March 14th. I called the dealership that day to get my truck in but could not be seen until April 21st. After having the vehicle at the dealership they said the part to replace is backorder with no ETA of when it will be available.

The contact owns a 2021 GMC Terrain. The contact stated while driving at various speeds, the transmission erroneously shifted to the neutral, causing the vehicle to decelerate. After restarting the vehicle, the vehicle operated normally. During the failure, the message " Power Reduced" was displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 36,000.