GMC Complaints

During travel of the highway, the motor suddenly lost power and shut down with no warning lights or symptoms prior. Although I was able to get to the side of the road, the electronic shifter does NOT allow the vehicle to be put into Neutral. This is a known GM issue. This morning the dealer confirmed the engine needs replacement.

Collision Avoidance comprised of Following Gap and Alarm / Auto Braking does not function. One dealer after two trips and unable to repair stated that GM is working on a new software update and until that is available repair is not possible. No date was provided by dealer or GM customer service as to when this update would be available. Second dealer stated that system was in fact not functioning, and asked me to return in a couple days, so he could research the issue, He knew nothing about a pending update. Both dealers stated that no alarms or codes were present in spite of failure.

The component that failed was the Camshaft and Lifters in the Engine - My safety and others was put at risk because while going 45mph, I suddenly lost forward moving power and couldn't go faster than 35 - braking power was sketchy and only responsive when pumped. - I received the following errors on my dash "Service ESC" "Service Traction Control", Reduced Acceleration Drive with Care", "Forward Collision System Unavailable", "Service Emission System" the vehicle would shudder violently- this problem has been confirmed and corrected at a huge expense (see bill) -

during my last oil change had the update for the software recall. Onstar module was killed with this update, and the part 85560244 is discontinued. Now I don't have onstar, wifi, along with other safety features like speed, maps, etc. This is a MAJOR concern.

The contact owns a 2022 GMC Sierra 1500. The contact stated that after shifting to park(P) and turning off the vehicle, the message "Shift to Park" remained displayed on the instrument panel, with an audible chime coming from the vehicle. The contact was forced to use the key fob to lock and unlock the doors several times to correct the failure. The dealer was notified of the failure and an appointment was scheduled to have the vehicle repaired. The manufacturer was notified of the failure and provided the contact with a case number. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was unknown.

The Transmission cooler lines broke and spilled out all the oil/fluid on my 2020 GMC Sierra Elevation pick-up truck. Once all the fluid was spilled out the Sierra truck would no longer move. The Sierra truck was towed to the dealership I originally purchased the vehicle. The dealership was Cranbury Buick GMC. The dealership mentioned that the hoses broke/leaked from the crimped housing at the ends of the hoses. The dealership stated that the original OEM transmission cooler line hoses were discontinued and new OEM replacement transmission cooler line hoses were created. Please see the attached dealership bill/invoice for the parts and labor to fix the cooler line issue. I feel this issue should be a recall on all 2020 GMC Sierra trucks, especially if GM replaced the original OEM hoses with newly created OEM hoses Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The component that failed is the rear glass. Yes, it is available for inspection. The rear glass defogger stopped working and melted the tabs off of the glass and burned the tabs cover. The problem has been confirmed by the dealership and i was advised there is already a recall for this but apparently my vin does not fall under the recall.

The contact owns a 2020 GMC Terrain. The contact stated that the vehicle failed to stop while driving 55 MPH while depressing the brake pedal. The contact pressed the button that immediately shifted the transmission to park, and the vehicle came to a stop. The contact drove the vehicle to a safe parking space. After safely parking the vehicle off-road, the check engine and brake assist warning lights illuminated. The vehicle was towed to the dealer who diagnosed that the brake booster pump and camshaft had fractured and detached from the vehicle. The contact was informed that the brake booster, vacuum pump, and camshaft needed to be replaced. The vehicle was not repaired because the dealer was awaiting the parts to repair the vehicle. The manufacturer was not informed of the failure. The failure mileage was 101,700.

I received a letter in 2022 regarding an airbag defect in my 2014 GMC Acadia which stated that they would call me when it is my turn to replace it. They airbag light or notification did not appear until 2024 which I called GMC to report it and schedule an service appointment. I was told that there was "NO DEFECT OR RECALL FOR AIRBAGS IN MY MODEL CAR" even after I explained the letter. I was then told I would have to pay 350 for it to be diagnosed then an additional costs for servicing. We continued to drive it as we do not have other options in HI. The airbag service light reappeared on [XXX] for 2 days and we are concerned why, where, how and who will take our complaint/life seriously? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Multiple low oil warning indications. Oil consumption analysis performed by service department. Test results determined engine replacement required.