GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 GMC TERRAIN- Massillon, OH
My motor blew out of nowhere. I took it to a shop and there was no explanation as to why. I barely drive my car and keep up with oil changes. Please help asap!
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Ham Lake, MN
The engine failed with 15,000 miles on it. No warning lights ever came on. Had the oil changed several days prior. Lost power, but was able to drive to the dealer, but making weird noises.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Mansfield, TX
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Source: NHTSA WEB SITE -
2021 GMC YUKON- Paintsville, KY
In September 2023, mere months after purchasing this vehicle, I was driving on the Mountain Parkway in Eastern Kentucky. Traveling the 70 mile hour speed limit, everything in the vehicle shut down, including my ability to use my breaks. Luckily, I was able to safely coast to the side of the road, which left me quite vulnerable as patrons passed at 70+ miles per hour. There were no advanced warning such as lamps, messages, or other symptoms of a problem. I had the vehicle towed to Hutch Chevrolet in Paintsville, KY where they indicated to me that the crankshaft locked up due to a crank bearing failure. They had to replace the engine and I was out of pocket $12,631.79.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Canyon, TX
L87 engine locked up while driving dwon the highway. I have been waiting 7 weeks for a replacement engine.
Source: NHTSA WEB SITE -
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2023 GMC YUKON XL- Hartselle, AL
Wife was driving down the interstate (18,000 or so miles on vehicle), and engine suddenly shut down causing loss of power. Had to safely maneuver vehicle off the side of the road to try to restart. After restart, continued driving without issue until noticeable clicking noise and engine thumping noise. Vehicle was diagnosed with lifter issues. After repair, and 2000 miles additional driving (20,000) ticking and thumping noise returned. Taken back for service and notified full engine replacement is necessary.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Mountain Home, ID
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving 80 MPH, the vehicle lost motive power and stalled. The vehicle regained power within seconds and the contact was able to continue driving. There were no warning lights illuminated. The contact stated that the failure reoccurred. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that there was no recall on the VIN for the failure. The failure mileage was approximately 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 GMC TERRAIN- Youngstown, OH
The contact owns a 2017 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired; however, the contact was informed that the engine oil levels were low, and oil was added to the engine by the mechanic. The contact stated while driving at an undisclosed speed the failure persisted. The contact stated that while the vehicle was parked, the contact stated that the oil level was low, and the engine was not consuming oil. The contact also noticed oil leaking from the bottom of the engine compartment. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 GMC SIERRA 1500- Panama City Beach, FL
I currently own a 2022 GMC Sierra with 75823 miles on the vehicle. I purchased the vehicle new from Bill Cramer GMC, and just learned today that the engine has to be rebuilt due to bad lifters, cam shaft damage, and excessive oil consumption. According to the dealership and further research, this is a common issue with the GM 5.3L engine that is currently in my truck. Because the truck is now out of warranty GM will not cover the costly repair. Something has to be done regarding these engines, due to the thousands of people this has affected. According to the sites, no recall has been issued for these engines and its very dangerous to operate because the engine can lock up while driving.
Source: NHTSA WEB SITE -
2016 GMC ACADIA- Concord, NC
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE