GMC Complaints

TL* THE CONTACT OWNS A 2015 GMC YUKON. SHORTLY AFTER THE CONTACT PURCHASED THE VEHICLE, THERE WAS AN ELECTRICAL FAILURE AND THE RADIO FAILED TO FUNCTION. THE DEALER (PENSKE BUICK GMC OF CERRITOS, 17720 CRUSADER AVE, CERRITOS, CA 90703, (877) 886-6265) REPLACED THE RADIO WITH A WARRANTY; HOWEVER, THE FAILURE CONTINUED. ALSO, THE VENT CONTROLS FAILED FOR THE AIR CONDITIONER AND HEATER. WHILE MAKING A LEFT TURN AND A U TURN, THE STEERING WHEEL SEIZED SEVERAL TIMES. THE DEALER INDICATED THAT THEY SERVICED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AND WAS AWARE THAT THE RECALL REMEDY FAILED. THE CONDITION PROGRESSED TO THE POINT THAT THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MULTIPLE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I PURCHASED A 2015 GMC YUKON AND AM THE SECOND OWNER. LAST WEEK, MY DRIVER'S SIDE BRAKE LIGHT WENT OUT. I NOTICED IT WHILE DRIVING WHEN SOMEONE BEHIND ME TOLD ME IT WAS OUT. SIX MONTHS AGO, I REPLACED THE PASSENGER SIDE BRAKE LIGHT WHICH COST $875 TO FIX (THE ENTIRE LIGHT ASSEMBLY MUST BE REPLACED, NOT JUST A BULB). A LITTLE RESEARCH ONLINE HAS PROVEN THAT THIS SEEMS TO BE A COMMON PROBLEM FOR MANY OTHER GMC YUKON OWNERS. LED LIGHTS ARE SUPPOSED TO LAST THE LIFETIME OF THE VEHICLE, BUT IT WOULD APPEAR THAT SOMETHING ABOUT THE PRODUCT IS DEFECTIVE. THIS IS SIMPLY OUTRAGEOUS AND GMC KNOWS THAT IT IS A PROBLEM.

I HAVE A 2019 GMC TERRIAN WITH 2500 MILES. I WAS DRIVING IT AND THE CAR FLASHED LOW FUEL, CHECK TRANSMISSION AND CHECK ENGINE WARNING AND SHUT DOWN WHILE I WAS AS A HIGHWAY SPEED. I WAS FORTUNATELY OK, HOWEVER IT STRANDED ME AT A SPOT WITH MERGING TRAFFIC, NO SHOULDER AND NO POWER TO GET THE VEHICLE OUT OF THERE. THE VEHICLE WAS ABLE TO START UP SHORTLY, THEN I HAD TO DEAL WITH GETTING GOING AGAIN IN THIS PRECARIOUS SPOT.

AT FIRST THE ISSUE STARTED AS I WAS PARKING IN REVERSE, PRESSED THE BRAKES AND THE TRUCK DID NOT WANT TO STOP UNTIL I PUT A LOT OF PRESSURE ON THE BRAKES. THEN PULLED FORWARD TO CHECK AND IT DID THE SAME THING SO I PARKED THE TRUCK AND LEFT IT OVERNIGHT. IT WORKED FINE IN THE MORNING AND THE NEXT FEW DAYS. THEN IT HAPPENED AGAIN AFTER ABOUT A FIVE HOUR DRIVE HOME FROM WORK I EXITED THE FREEWAY EXIT 99 IN TUMWATER THE BRAKES GOT REALLY STIFF AND WAS NOT SLOWING QUICK ENOUGH FOR THE STOP SIGN COMING UP, I SLOWED TO ABOUT 35MPH THEN REALIZED IT WASN'T GONNA STOP SO I PRESSED THE BRAKES AS HARD I COULD SWERVING JUST PAST THE STOP SIGN UNTIL IT STOPPED. PRECEDED SLOWLY GOT SOME FUEL AND STILL HAD ABOUT ANOTHER HOUR DRIVE HOME AND NOW THE BRAKES WAS REALLY STIFF AND TRUCK WOULD NOT STOP UNLESS I PUT A LOT OF PRESSURE ON THE BRAKES. SO I GOT BACK ON THE FREEWAY GOING ONLY ABOUT 55 MPH INCREASING MY STOPPING DISTANCE CRAWLING ALL THE WAY HOME HAVING PRESS THE BRAKES EXTREMELY HARD WHEN I NEEDED TO STOP FOR TRAFFIC LIGHTS. NOW I'M AFRAID TO DRIVE THE TRUCK ANYWHERE WITHOUT FEARING OF THE BRAKES NOT WORKING AT ALL COMPLETELY. IT

ON ONE, APPROXIMATELY 200-MILE TRIP LAST YEAR, THE ELECTRICAL SYSTEM IN OUR ACADIA COMPLETELY WENT OUT (INCLUDING ALL GUAGES, TURN SIGNALS, ETC.) THREE SEPARATE TIMES. WE WERE DRIVING ON INTERSTATE ROADWAYS, AND THE VEHICLE COULD STILL BE DRIVEN. THE SYSTEM REBOOTED EACH TIME AFTER A FEW MINUTES. ULTIMATELY, MY WIFE ENDED UP STRANDED AS THE VEHICLE WOULD NOT START DUE TO ELECTRICAL SYSTEM FAILURE AFTER SHE HAD PARKED IT DURING A SEPARATE TRIP. OUR GM DEALERSHIP INFORMED US THAT THE REAR OBJECT DETECTION MODULES HAD CORRODED, AND THAT "EVERYONE HAS THIS PROBLEM." THE CORROSION CAUSED A CASCADE FAILURE OR THE ENTIRE SYSTEM, WHICH IS DEFINITELY A SAFETY HAZARD. GM REPLACES THESE MODULES WITH NON-CORRODING ONES NOW, AFTER WE PAID $992.52 TO HAVE THEM REPLACED. I CONTACTED AUTUMN AT GM CUSTOMER SERVICE, AND SHE SAID THAT THERE IS NOW SPECIAL COVERAGE FOR THIS PROBLEM THAT BEGAN ON 4/2/19. HOWEVER, OUR VEHICLE IS OVER THE 80,000-MILE WARRANTY FOR THIS PROBLEM.

WHILE DRIVING THE VEHICLE IS LOSING POWER IN THE STEERING WHEEL, PROMPTING THE STABILITRAC WARNING LIGHT TO COME ON. THIS HAPPENS WHILE DRIVING AT ANY SPEED, WHILE TURNING AND WHILE GOING IN REVERSE

MY 2012 GMC ACADIA WAS RECALLED REGARDING THE LIFTGATE FALLING. I TOOK MY ACADIA IN TO BE SERVICED AS PART OF THIS RECALL IN 2017. NOW, IN 2019 MY LIFTGATE FALLS. WHILE MY ACADIA WAS IN "PARK" I PRESSED THE BUTTON TO OPEN THE POWER LIFTGATE, THE LIFTGATE CLOSED WHILE I WAS UNLOADING THE TRUNK. I WAS WEDGED BETWEEN THE BUMPER OF THE ACADIA AND THE LIFTGATE. I HAD TO PUSH AGAINST THE LIFTGATE (WHILE IT CONTINUED TO TRY AND CLOSE) IN ORDER TO DISLODGE MYSELF. AFTER GETTING THE LIFTGATE OPEN I LET GO AND IT FELL QUICKLY AND SLAMMED SHUT. HAD MY CHILDREN BEEN PRESENT AND WERE HELPING UNLOAD THIS COULD HAVE CAUSED SERIOUS INJURY AND EVEN DEATH. I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY CHILDREN AND NO LONGER ALLOW THEM TO GO NEAR THE REAR OF THE "FAMILY" VEHICLE. I DID TAKE MY ACADIA IN TO BE SERVICED PER THE RECALL AND MY LIFTGATE FALLS. I WRITE THIS COMPLAINT TO WARN OTHER PARENTS THAT EVEN THOUGH YOU MAY HAVE HAD YOUR VEHICLE SERVICED AS PART OF THE LIFTGATE RECALL IT DOES NOT GUARANTEE THAT YOUR LIFTGATE WILL NOT FALL.

EXPLODING SUNROOF.:DRIVING DOWN THE FREEWAY AND THE SUNROOF JUST BROKE OUT WITH A BIG HOLE IN IT.

FOR NO APPARENT REASON WHILE DRIVING, MY STEERING WHEEL WILL PULL VERY HARD TO THE RIGHT. I HAVE TO HOLD THE STEERING WHEEL TIGHT AND TURN IT TO MY LEFT TO GET BACK TO CENTER. DURING THIS TIME I CAN FEEL THE PRESSURE FROM THE STEERING WHEEL TRYING TO GO RIGHT. THIS USUALLY LAST FOR A FEW MINUTES THEN IT CORRECTS ITSELF. IT HAS OCCURRED WHILE I WAS DRIVING ON CITY STREETS AT POSTED SPEEDS.

PASSENGER SIDE LED BRAKE LIGHT FAILED AT 60000 MILES. $800 DEALER REPAIR QUOTE TO REPLACE. NO MANUFACTURE SUPPORT.