GMC Complaints

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO CANTIN CHEVROLET (623 UNION AVE, LACONIA, NH 03246) WHERE IT WAS DIAGNOSED THAT THE PRESSURE HOSE AND POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000.

BRAKE VACUUM PUMP. AT SLOW SPEEDS MY BRAKES ALMOST DON'T SEEM TO WORK. I'M SURE IT'S THE SAME PROBLEM I'VE READ ABOUT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). CONTACT RECEIVED ANOTHER NOTIFICATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARKLEY MOTORS (3401 S COLLEGE AVE, FORT COLLINS, CO 80525, (970)226-2213) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

ON 3/4/2018 I TOOK MY TRUCK IN FOR A BROKEN LEAF SPRING. WHEN THE MECHANIC WAS REPLACING THE SPRINGS, HE NOTES HOLES RUSTING IN THE TRUCKS FRAME. I DID BUY THE TRUCK USED FROM A CHEVROLET DEALER ON 3/12 2016 WITH @49,000 MILES ON IT. WITH IN 6-8 MONTHS OF OWNING THE TRUCK, IT STARTED TO RUST ON THE FENDER WELLS, AND HAD SOME RUST ON THE FRAME. WHEN I TALKED TO THE DEALER THEY SAID THERE IS NOTHING THEY CAN DO FOR ME BECAUSE THE 6 YEAR OR 100,000 MILE WARRANTY RAN OUT ON 10/1/2018. I CALLED GMC CUSTOMER CARE ABOUT THIS AND THEY DID OPEN A SERVICE REQUEST [XXX]. ON 4/8/2019 SERVICE MANAGER FOR THE DEALER TOLD ME THE GME WILL DO NOTHING FOR ME BECAUSE IT WILL COST $12,000.00 TO REPLACE FRAME BET MAY OFER ME A CERTIFICATE FOR $1000.00 TOWARDS A NEW TRUCKS. I FELL THIS IS UNEXCEPTIONABLE TO ME BECAUSE THE SAFETY OF ME AND MY FAMILY WHEN WE ARE IN THE TRUCK. WE BROUGHT THE TRUCK BECAUSE IN HAS A GOOD SAFETY RATING BE WITH HOLES RUSTING IN THE FRAME I FELL MY SAFETY IS COMPROMISED EVERY TIME I DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE BRAKE, ABS, POWER STEERING, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TROY ALLEN BUICK(358 BUTLER RD, KITTANNING, PA) WHERE THE POWER STEERING MODULE WAS REPROGRAMMED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED ON MULTIPLE OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000.

MY WIFE CALLED ME DURING A HEAVY RAINSTORM, THE WIPERS JUST STOPPED WORKING WHILE SHE WAS DRIVING HOME. SHE PULLED OVER INTO SOMEBODY'S DRIVEWAY. THE FUSE WAS FINE AND YOU COULD HEAR THE WIPER MOTOR RUNNING. I (CAREFULLY) DROVE HER CAR HOME, WITH HER IN FRONT OF ME DRIVING MY TRUCK, STOPPING OCCASIONALLY TO LET CARS PASS AND TO MANUALLY WIPE THE WINDSHIELD. TURNS OUT THE PLASTIC BUSHING HOLDING THE WIPER LINKAGE TOGETHER WAS WORN AND POPPED OUT OF PLACE. I BOUGHT A NEW WIPER TRANSMISSION ASSEMBLY AND INSTALLED IT THAT NIGHT.

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE ENGINE FAILED TO START AND SEVERAL MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS. THE FAILURE RECURRED. THE CONTACT CALLED WEST PAT O'BRIEN CHEVROLET (440-249-6296, LOCATED AT 25100 DETROIT RD, WESTLAKE, OH 44145) AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

DOCUMENT ID 4605342 #16-NA-361 : INFORMATION ON TRANSMISSION HARSH 1-2 SHIFT UPON FIRST START UP/SHIFT OF THE DAY UNDER LIGHT THROTTLE THIS GM BULLETIN WAS ISSUED JUL 21, 2017 ON NUMEROUS VEHICLES AND ACCORDING TO THIS BULLETIN THE PROBLEM DOES NOT HAVE A RESOLUTION. THE BULLETIN CLEARLY STATES CHANGING THE ENTIRE TRANSMISSION WILL NOT SOLVE THIS ISSUE. THIS IS AFFECTING MY GMC WITH THE 8 SPEED TRANSMISSION. GM HAS KNOWN ABOUT THIS ISSUE BUT HAS NONE THE LESS SOLD THE VEHICLES TO CONSUMERS WITHOUT DISCLOSURE. NEITHER GM OR DARREL WALTRIP GMC IN FRANKLIN TN DISCLOSED THIS ISSUE PRIOR TO THE SALE. THE SERVICE DEPT AT THE DEALER ADMITTED THE ISSUE CANNOT BE REPAIRED AND TOLD ME GM IS UNWILLING TO DO A TRADE ASSISTANCE OR BUYBACK. GM CLAIMS NOTHING IS WRONG WITH MY CAR YET HAS A CLEAR DOCUMENT THAT SAYS OTHERWISE.

I NOTICED A CRACK EMANATING FROM THE CORNER OF THE AIRBAG COMPARTMENT ON THE DASHBOARD ON THE PASSENGER SIDE. I NOTICED IT THE LAST WEEK IN MARCH ONE MORNING. IT WAS NOT PARTICULARLY COLD. THE CRACK IS NOT SPLITTING INTO TWO MORE CRACKS. IF THE AIRBAG DEPLOYS THOSE PIECES AND PERHAPS OTHERS WILL AS WELL. THE CAR IS SIX YEARS OLD AND HAS COMPLETE SERVICE RECORDS AND BUT FOR THE CRACK CONSIDERED IN EXCELLENT CONDITION FOR TRADE VALUE PURPOSES. THIS IS A SAFETY CONCERN THAT SHOULD BE ADDRESSED BY GM AND THE NHTSA.

HAD THIS VEHICLE FOR NINETEEN MONTHS, 50,000 MILES, BROUGHT NEW, RIGHT BRAKE WORKS INTERMITTENTLY OR NOT AT ALL. THESE LIGHTS ARE COMPLETELY SEALED AND LIGHTS ARE NOT REPLACEABLE, EXCEPT REVERSE BULB. GONE OVER 30,000 MILES SO WARRANTEE NOT COVERED. DEALERSHIP WANTS RIDICULOUS PRICE FOR REPLACEMENT. WHY WOULD YOU DO THIS? LIGHTS NEED TO BE CHANGED SOONER OR LATER? ISN'T IT EASIER TO CHANGE A BULB RATHER THEN AN ENTIRE EXPENSIVE UNIT?