GMC Complaints

TL* THE CONTACT RENTED A 2018 GMC ACADIA. WHILE THE CONTACT'S FRIEND WAS DRIVING 40 MPH, THE ENGINE REVVED AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE DROVE THROUGH A PARTITION AND CRASHED INTO A BRICK WALL. THE AIR BAGS DEPLOYED. ALL FOUR OCCUPANTS IN THE VEHICLE WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE CONTACT SUFFERED CHEST PAIN, ANOTHER OCCUPANT SUSTAINED A CUT ON THE HEAD, AND THE OTHER TWO OCCUPANTS SUFFERED FRACTURES. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE FAILURE MILEAGE WAS UNKNOWN. .*BF .*BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

WHILE TRANSITING ON A MAJOR HIGHWAY IN NORTH FLORIDA THE TRAFFIC CAME TO A SUDDEN STOP AND UNFORTUNATELY WHEN I PRESSED THE BRAKE PEDAL NOTHING HAPPENED, I HAD TO PUSH THE PEDDLE WITH EXTREME POWER AND IT STILL WAS NOT ENOUGH. TO AVOID THE SLOWER VEHICLES I HAD TO PULL THE TRUCK ONTO THE GRASSY MEDIAN TO AVOID A POSSIBLE DEADLY COLLISION. I WAS ABLE TO RECOVER CONTROL OF THE TRUCK THANKFULLY. MYSTERIOUSLY THE BRAKES WORKED AGAIN WHEN I CAME BACK ONTO THE HIGHWAY. I TOOK THE TRUCK TO A NEARBY GMC SERVICE DEALER AND AFTER THE TRUCK WAS TESTED THEY INFORMED ME THAT THEY FOUND A FAULTY BRAKE VACUUM PUMP. IN DISCUSSION WITH THE DEALER THEY ALSO INFORMED ME THAT THIS IS BECOMING A "SOMEWHAT COMMON" ISSUE. WITHOUT WARNING OR ANY INDICATOR THE BRAKE SYSTEM FAILED, THIS IS COMPLETELY UNACCEPTABLE. LIVES COULD HAVE EASILY BEEN LOST DUE TO A MALFUNCTION PART. VEHICLE ONLY HAD 27K MILES ON IT.

TAKATA RECALL GM RECALL 49151 TO REPLACE THE PASSENGER SIDE AIR BAG INFLATOR. THIS HAS YET TO BE RESOLVED, NO FURTHER NOTICE HAS BEEN MADE OF ANY ACTIONS, AND RESEARCH OF THE MATTER INDICATES THAT 'INCOMPLETE REMEDY NOT YET AVAILABLE'. AFTER ALL THIS TIME, AND THAT NOTICE WAS MADE JULY 2016, THE CONDITION HAD BEEN INVESTIGATED BY THE NHTSA AND FOUND NO SOLUTION. THAT IS UNACCEPTABLE! MY WIFE, MY KIDS, MY FRIENDS TRAVEL IN THAT SEAT. WHAT HAPPENS TO THEM IF THIS UNIT IGNITES WITH OR WITHOUT A COLLISION TYPE SITUATION, AND THEY GET SEVERELY BURNT, OR MAIMED BY THIS DEVICE WHICH IS APPARENTLY DEGRADING EACH YEAR THEY DELAY. WHAT ALTERNATIVES DO I HAVE NOW, JUST WAIT FOR IT TO EXPLODE? I REALLY THINK THIS HAS GONE FAR TO LONG ALREADY, AND NEEDS IMMEDIATE ACTION BEFORE SOMEONE GETS HURT OR KILLED. THANK YOU.

THE SEATS FOR THE FRONT DRIVER AND PASSENGER ARE NOT ERGONOMICALLY CORRECT. THE PUSH THE PASSENGERS HEAD AND NECK FORWARD INTO AN UNNATURAL POSOTION. THIS HAPPENS AT THE WITH THE HEADREST FULLY UP, DOWN, FORWARD OR AS FAR BACK IN POSITION AS IT CAN BE MIVED. I AM CURRENTLY EXPERIENCING NECK PAIN. I HAVE NO ISSUE WITH LOWER LUMBAR SUPPORT. I HAVE SPOKEN WITH MANY I DIVIDUALS IN SOCIAL MEDIA THAT HAVE THE SAME ISSUE WITH THIS CAR AND THE 2014 BUICK SUV.

BRAKE PEDAL BECOMES EXTREMELY HARD TO DEPRESS. THE VEHICLE FAILS TO SLOW DOWN AT A REASONABLE RATE EVEN WHEN VERY SIGNIFICANT (FOOT) PRESSURE IS APPLIED. THIS OCCURRED NOW FOUR TIMES; THREE OCCURRENCES WHEN BACKING UP AND ONE OCCURRENCE WHEN DRIVING FORWARDS. ALL OF THESE EVENT OCCURRED AT VERY SLOW SPEED, BASICALLY WHEN MOVING THE VEHICLE INTO A PARKING SPOT. ALL EVENTS WERE PRECEDED BY SLOW DRIVING (< 3 MPH) FOR ABOUT ONE MINUTE. THE LOSS OF STOPPING POWER OCCURRED SUDDENLY; EVEN A FEW SECONDS BEFORE THERE APPEARED TO BE NO ISSUE. THE ISSUE REMAINED UNTIL I PUT THE CAR IN PARK AND TURNED OF THE ENGINE. THE ISSUE WAS NO LONGER THERE WHEN I RESTARTED THE ENGINE. THE INSTANCES OF THE ISSUE OCCURRED OVER THE LAST TWO MONTHS. INITIALLY IT WAS IGNORED AS AN INDIVIDUAL OCCURRENCE, YET THE THREE ADDITIONAL OCCURRENCES INDICATE AN ISSUE. A SIMILARITY OF THE CONDITIONS LEADING UP TO THE ISSUE IS THAT I DROVE VERY SLOWLY ON A FLAT (LEVEL) SURFACE. THE DURATION OF THIS DRIVE WAS MAYBE A MINUTE OR SO. (THE BEST WAY TO DESCRIBE THIS IS HOW ONE DRIVES WHEN LOOKING FOR A PARKING SPOT IN A BUSY PARKING LOT WITH LOTS OF PEDESTRIAN TRAFFIC).

DRIVING ON A CITY STREET WHEN THE VEHICLE OIL LIGHT CAME ON, THEN IT PROCEEDED TO TELL ME TO TURN OFF THE VEHICLE, WHICH I DID AND TURN IT BACK ON. THE ENGINE REVVED UP AND STARTED TO SPURT UNTIL I MADE IT HOME. LATER FOUND OUT THAT THE ISSUE I WAS HAVING WAS PART OF RECALL 14882, BUT MY VIN IS NOT INCLUDED ON THE LIST TO BE REPAIRED.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SUTTLE MOTORS (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) AND A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 39,265. THE VIN WAS NOT AVAILABLE.

I GOT A DIAGNOSTIC ALERT: SERVICE THE ENGING AND TRANSMISSION SYSTEM IN YOUR 2018 TERRAIN WITHIN 7 DAYS. THE CODE WAS P050F. I HAVE A LITTLE OVER 10,000 MILES ON HERE.

BRAKE VACUUM PUMP BOOSTER. FIRST STARTED WHEN DRIVING UNDER 5 MPH. THE BRAKES WERE HARD TO PUSH DOWN AND WOULD NOT STOP THE TRUCK PROPERLY. DID THIS FOR APPROXIMATELY 3 MONTHS. THEN DRIVING GETTING OFF THE INTERSTATE AND APPLIED BRAKES GOING 60 MPH THE BRAKES WOULD NOT WORK. COULD BARLEY STOP. SAME ISSUE HAS WHEN DRIVING SLOW. NOW THE BRAKES WILL NOT WORK AT ANY SPEED. THEY TRUCK IS UNDRIVABLE UNTIL IT GETS FIXED.

TAKATA RECALL. RECEIVED NOTIFICATION IN JULY 2016. HAVE CONTACTED DEALER SEVERAL TIMES AND AM BEING TOLD THERE IS NO REMEDY AVAILABLE.