GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 GMC YUKON- Dover , TN
Tremendous transmission shudder prevented me from properly accelerating from a stop light thereby causing a dangerous traffic backup issue in a congested area.
Source: NHTSA WEB SITE -
2012 GMC TERRAIN- Foley, AL
The contact owns a 2012 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer, but a diagnostic test was not performed. The contact was informed that the engine control module and the camshaft actuator solenoid were replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,843.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 GMC YUKON- Cedar City, UT
The seatbelt on the second row driver side captain chair no longer works. It started not retracting about a year ago and now it won’t retract or pull out so it is stuck and cannot be used. The $85k Yukon is only five years old, seat belts should last longer than that. GMC wants us to pay $500 to fix a safety concern seat belt. I would understand if the vehicle was 10+ years old but we are still less than 100k miles and we just hit 5 years.
Source: NHTSA WEB SITE -
2017 GMC SIERRA 1500- Braselton, GA
My vehicle has on two separate occasions experienced a failure where the steering locks up, the engine shuts down, and the dash displays warnings about stabilitrac and trailer wiring. The vehicle has had random electrical glitches for some time, but they have escalated to a safety issue. In doing research, my issues sound very similar to those issues which resulted in a recall to earlier vehicles of the same generation, on report 17V-414. Googling the issue also points to insufficient grounding at the battery and / or the G218 grounding connection.
Source: NHTSA WEB SITE -
2017 GMC ACADIA- Chandler, AZ
I have been waiting over a year to get my recall airbag fixed. I was sold a defective car and would hope that it would get fixed ASAP especially knowing that if I am in an accident, I could get killed or anyone else in my car could. This is unacceptable. I received a recall letter in May 2023 and today at the emissions testing was told to go get it fixed. I looked up what to do in the GMC website and they make it sound like I just call the dealership and they will fix it. That is not true, I was told there is no solution. I am driving a car that could kill me or any passenger in my car and have been for over a year. I called my dealership, GMC corporate and was told by both of them they would let me know when a part would be available but as of right now there is nothing. I believe it is negligent to have a recall that could cause death and it take this long. It’s not like a little light bulb that is broken. I am very upset and nervous to drive my car knowing the tragedy it could cause.
Source: NHTSA WEB SITE -
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2010 GMC SIERRA 1500- Plainville, CT
Extreme frame rust and rot issues with this truck and many around this year they’re rotting away excessively
Source: NHTSA WEB SITE -
2016 GMC CANYON- Moss Point, MS
The contact owns a 2016 GMC Canyon. The contact stated that after arriving to his destination, he became aware that the ignition switch would not release the key. After restarting the vehicle and then turning the vehicle off, the contact was able to remove the key, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 GMC SIERRA 1500- Pasadena, MD
Radio screen will go blank randomly after turning the truck off the I can here the radio but can not see any screen. After turning the radio of an exiting the truck radio still plays all of the sudden the radio will go off and restarting the truck radio is working again .At any random time the radio will go blank again
Source: NHTSA WEB SITE -
2022 GMC TERRAIN- Waterford, MI
The contact owns a 2022 GMC Terrain. The contact stated that while pulling into a parking lot, the fuel light illuminated. While driving, the vehicle shut off and failed to restart. The fuel indicator indicated that there were 34 miles to empty. The contact called Roadside Assistance, who added additional fuel. The fuel indicator showed 64 miles to empty; however, the vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 GMC TERRAIN- Hardinsburg, KY
The contact owns a 2018 GMC Terrain. The contact stated while driving approximately 70 MPH, the brakes inadvertently activated. There was no warning light illuminated. The vehicle was not drivable and was towed to the residence. The vehicle was then towed to an independent mechanic to be diagnosed. The contact was informed that the vacuum pump needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact had the vehicle repaired several times; however, the failure persisted. The contact was also informed that the rotors needed to be replaced after the vehicle had been repaired several more times. The manufacturer was not notified of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE