GMC Complaints

The contact's wife owns a 2019 GMC Acadia. The contact stated that while parking the vehicle on several occasions, the park gear was not recognized. The vehicle was restarted and shifted from neutral to park several times before the gear was recognized. On one occasion while parking on a slight incline, the vehicle was restarted and shifted from neutral to ark several times before the gear was recognized and the vehicle rolled backwards. The brake pedal was depressed several times before the vehicle came to a stop. Additionally, the contact observed a warning chime and the “Shift to Park” message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Rear 3rd brake light and rear window are leaking water into the cab causing visibility issues.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have a 2014 Silverado high-country. The truck has approximately 110k miles. I was told by chevy the frame is rusted through and unsafe to work on. They know these trucks had problems with the rust coating and only put out a bulletin to have them recoated. The problem is rust is rust. Once the metal was exposed there is no going back. My truck would other wise last another 50-70k miles.

The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the engine compartment. The vehicle lost motive power and stalled. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft, lower bearings, head gasket seals, and the long block needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure. The VIN tool confirms parts not available.

I don’t know specifically what component but feels like drive stuff. Yes it is available for inspection upon request. Driving during acceleration while entering highway vehicle started to surge or shutter almost total loss of vehicle acceleration and slowed down almost causing the vehicle behind me to hit rear of my vehicle. Mechanic says transmission issue and can be reproduced at times. Symptoms are gradually getting worse. No light other than tire pressure sensor.

When shifting into "park", the vehicle displays a warning that vehicle failed to shift into park. Thr vehicle will not shut off and continues to run

The power steering will intermittently fail at random times. I can feel the change in the steering wheel, followed immediately by the warning message on the screen above the wheel reading "Stabilitrak Failure" and 4 loud chimes from the speakers. This first happened in June of 2022. When I turned the truck off and on again, the same warning appeared on the screen but power steering was restored. This didn't happen again until earlier this year (Feb 2024). This issue happened a few times at low speed, during which it was extremely difficult to steer. I narrowly avoided an accident both times due to quick breaking. I learned about recall bulletin 15595A which describes this issue for my make, model and year. I contacted GE about this issue but they pushed back continuously referencing the fact that my VIN was not part of the recall. They eventually agreed to inspect my truck to determine if my issue is the same as the recall, but only if I paid $250 for a diagnostic. I went to the dealership today and the manager told me everything would be out of pocket, including any repairs. He was not willing to note my case # 9-12939029688 and explicitly stated "this won't be covered no matter what". I left without performing the diagnostic so as not to waste time and money, as it was clear GM had not been communicating with the dealer as they promised during our phone calls. Currently my power steering fails almost every time I drive, typically within 20 minutes of starting up.