GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 GMC SIERRA 3500
    - Lecanto, FL

    The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the front and rear brake caliper hoses collapsed. The failure caused a complete loss of braking ability. No warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that a brake hose failure caused the brake caliper hoses to collapse, impacting the brake caliper pistons. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 GMC ACADIA
    - Saint Peters, MO

    The contact owns a 2017 GMC Acadia. The contact stated that while the vehicle was parked on an incline with the engine turned off, the contact's toddler was able to shift into drive(D), and the vehicle rolled backwards, hit a light pole and a basketball stand, causing damage to the front driver-side door. No police report was filed, and no injuries were reported. The contact was unable to shift back into park(P) and was forced to start the vehicle in neutral(N). The contact was then unable to shut off the vehicle as the gear shifter was no longer in park(P). Upon investigation, the contact learned that it was necessary to manually flip a switch underneath the gear console for the vehicle to register that it was in park(P). The contact initially took the vehicle to the independent mechanic but was referred to the manufacturer for assistance. The manufacturer was notified of the failure, and the contact submitted a claim with pictures and videos of the failure. The contact was then instructed to take the vehicle to a dealer for an inspection. The contact was later informed by the claim manager that the claim would be denied, and no further assistance was offered. The vehicle was not repaired. The failure mileage was 99,968.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 GMC YUKON
    - Tucson, AZ

    Odometer Fraud. The contact purchased a 2013 GMC Yukon. It was discovered that there was a mileage discrepancy. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 92,000; however, a diagnostic report at O'Reilly's listed mileage as 172,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 GMC SIERRA 1500
    - Indianapolis, IN

    Oct 2025 I took my truck into my local GMC dealer for 6.2 recall. I was told it passed the testing. 6/12/26 driving about 70mph on highway and lost all acceleration. Warning stating engine oil hot,/ pull over and idle engine. Already using 0w40 oil for approx 8momnths. Oil changed approx 3 wks before this incident. I was able to pull to the shoulder w/in 1/4 mile. While the truck was still moving about 3 mph it went into park and shut off. The vehicle would not turn back on. Oil level was full. For about $300 I was able to have the truck towed to a local dealer (about 2hrs from my home) and have my trailer towed off the highway. 6/15/26 I was notified by a local dealer that the engine was seized and that this was probably the recall issue. I contacted my local dealer who had my truck towed to their location. On 6/19/26 I was told by local dealer rep that they had ordered an engine for my truck and that I was third in line. On 6/26/26 I was informed by the dealer that he engine is on an indefinite backorder nationwide. On 6/30/26 I received a call from GM giving me a case number and getting contact info for my local dealer. I was advised that someone would contact me within 48 business hours. 7/3/26 I was contacted by my case advisor from GM. Still no idea when replacement engines might be available. I inquired about a buyback since I need a truck for work/personal life. I advised her that I had already cancelled one vacation (towing an RV...my loaner Buick Encore won't work) and would probably have to cancel another. I tried to explain that farming doesn't work well with the loaner either. I was told that another advisor would look into a buyback situation. On 7/8/26 I received a call from GM advising that my engine had shipped on 7/6/26 and to expect a call the following week with an update on completion.

    Source: NHTSA WEB SITE
  • 2022 GMC SIERRA 1500
    - johnston, IA

    1 year after having the grill deflector piece being replaced on my 2022 GMC Sierra 1500 AT4X, under the recall. The new grill deflector became detached and flew off my vehicle. Clearly, the recall fix by GMC did not work.

    Source: NHTSA WEB SITE
  • 2019 GMC ACADIA
    - Bluffton, IN

    I purchased vehicle used 2 years ago last year. I noticed the air conditioner was not cooling. I summed it up too, and extremely hot summer.This summer I did the same thing.I took it in immediately. Catastrophic, I think I bought it like this. It fell apart, the air conditioning compressor fell apart.There is like shrapnel through everything, and they have to go through and clean everything out.It's gonna cost me over two grand. But it only be in 40000 miles on it. I understand it's a twenty nineteen, but owner said at forty thousand miles.This should never happen.

    Source: NHTSA WEB SITE
  • 2021 GMC SIERRA 1500
    - Irving , TX

    transmission shuddering, harsh or delayed shifting, and erratic gear changes. The truck jerks really bad during each shift of the ten speeds. A vibration or shudder typically occurring at speeds between 25-65 mph under light throttle. Also makes a bad noise every times it’s shifting. I have no lights on the dash and the gmc app tells me everything is fine when clearly it’s not . I see there’s a recall for my year and make but for some reason my vin doesn’t fall in the category

    Source: NHTSA WEB SITE
  • 2026 GMC YUKON
    - Alpine, UT

    The vehicle was parked and turned off for approximately 45 minutes on a residential street along the curb in front of a house when the rear window suddenly shattered. I was inside a nearby house at the time. A landscaper working in the area reported hearing a single loud pop and then my vehicle’s alarm sounding. He stated he was not close to the vehicle and did not see any object strike it. When I inspected the Yukon, the entire rear window had exploded outward and inward, leaving no glass remaining in place. Glass was scattered both inside the cargo area and outside behind the vehicle. The upper liftgate section had also popped open, which is consistent with the sudden pressure release that occurs during spontaneous tempered-glass failure. There are no impact marks, dents, or paint damage that would indicate a rock strike or external force. Given the circumstances, the debris pattern, and the absence of an impact point, this appears to be a spontaneous failure of the tempered liftgate glass, likely due to internal stress or a manufacturing defect. I am requesting that the dealership inspect the liftgate assembly, confirm the cause, and consider warranty coverage for the glass replacement and any related components.

    Source: NHTSA WEB SITE
  • 2017 GMC ACADIA
    - Mora, MN

    ?? P0128 code, thermostat-related symptoms, Steering Assist Reduced warnings, increased steering effort, or other safety concerns while driving.

    Source: NHTSA WEB SITE
  • 2021 GMC SIERRA 1500
    - Crownpoint, IN

    The contact owns a 2021 GMC Sierra 1500. The contact stated that while turning the ignition on, the "Service Parking Brake" message was displayed, and the check engine warning light illuminated. Additionally, the engine ran rough. The vehicle was taken to the dealer, where it was diagnosed that the engine lifters needed to be replaced; however, the dealer could not diagnose if there was further engine damage until the lifter repair was completed. The manufacturer was made aware of the failure. The failure mileage was approximately 72,530.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE