GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 GMC YUKON- Columbia, SC, SC
My 5 children and I experience a traumatic experience in afternoon traffic as my 2015 GMC Yukon failed to pick up speed while waiting to make a left turn at a traffic light. The vehicle - no matter how hard I pressed on the gas didn't accelerate immediately which almost cost an accident. The vehicle rode smoothly for a few minutes then out of nowhere - it started jerking and stuttering bad for 15 seconds or so then would go back to riding smooth. When pressing the brakes - it seems to "lock" to a certain extent, so I have to press really hard on the brake to slow down/stop the vehicle sometimes makes a strange noise when doing so. I took the vehicle to be accessed by a service center in my area - it was at that time that I was told that my vehicle issues are known common GMC issues in these vehicles & more unfortunately. It's unfair to be penalized with an expensive transmission repair when these issues are known to the manufacture but not the consumer - despite being "VIN specific" as told by GMC customer service. This vehicle is needed as it is utilized to transport my children however, it's unsafe at & parked in my driveway. I was directed to reach out to GMC for remedy of the identified issues.
Source: NHTSA WEB SITE -
2018 GMC SIERRA 1500- Fort Myers, FL
2018 gmc Seirra 1500 8 speed transmission. Making unsafe conditions while driving transmission tends to make hard shifts, jerks, hesitation when moved into gear, gets worse when stopping momentarily at stop lights and then trying to accelerate vehicle will not move. Makes hard shift and jerks then will accelerate in an unsafe manner.
Source: NHTSA WEB SITE -
2014 GMC SIERRA 1500- Jacksonville, TX
The power steering started going out and then comes back on, which is very dangerous!
Source: NHTSA WEB SITE -
2021 GMC YUKON- Commerce, MI
The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed and completing a turn, the forward warning collision system alarm sounded, but the vehicle failed to activate automatic emergency braking. As a result, the vehicle collided with another vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS. The vehicle was not repaired. A police report was not filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 GMC ACADIA- Asheboro, NC
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 GMC ACADIA- Ten Mile, TN
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 GMC YUKON XL- Boxford, MA
The contact owns a 2023 GMC Yukon XL. The contact stated while driving 86 MPH in the middle lane, the vehicle shut off on five occasions. The vehicle was restarted, the steering column was locked, and the brake pedal was depressed but failed to respond. The contact stated that the rear axle had disengaged. The suspension leveling system had failed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an electrical failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 39,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 GMC ACADIA- Stockton, CA
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 GMC ACADIA- Bowling Green, KY
I would put my car in park but it would not let me turn the engine off, I would put it back in drive and then park again but it wouldn’t let me turn the engine off. I displayed a message that I needed to put the car in park. I repeated the process and then later it would let me turn the engine off. This happened several times. I took it to my car dealer and they fixed the problem but I had to pay for the repair. They said if there was a recall, they would refund my money. I saw where this same problem was a recall for my vehicle up to 2018. My car is a 2019.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Daphne, AL
Has happened three times. 1st and 2nd time driving down road towing trailer, rear wheels locked up for 12-15’ while driving 50-55mph. I had thought it was my trailer axel. Happened twice within 6 miles. 3rd time was 1 month later. Rear Wheels locked up driving on interstate at 70-75 mph. I estimate that i traveled 1,800 miles between the 2nd and third incident. Vehicle is at the dealership getting inspected for repairs No warning lamps before, almost every warning light came on after incident If this happened on a wet, ice, snow or dirt road this could have caused a serious accident. It would also be bad in a curve. Dealer took for road test but did not have any luck recreating the issue. They checked the differential oil And it didn't have any heavy metals. They are going to take the differential apart to inspect it to verify. They checked my battery and said it needed to be replaced. Also a wheel speed sensor needed to be replaced.
Source: NHTSA WEB SITE