GMC Complaints

Nothing has happened yet, however this recall has been known for almost a year and GM is not working to resolve the issue. They only state that there is no ETA on the remedy. The agent also lied to me about when the recall was issued. He told me February of 2024 and my letter was sent and dated June 2023.

I got a recall letter on may 2023, and many times I went the GMC company for that, but still they say there is no remedy.

The tailgate unlatched while driving. This caused the paint on the tailgate to rub off on the jack of the trailer that I was hauling. This could have caused items in the back of the pickup to fall out onto the road. There is a current recall for 2021-2023 GMC Sierra's with the same issue, but my 2024 GMC Sierra is not included in the recall. The vehicle is going to be inspected tomorrow by the a body shop. There were no lights or messages prior to the failure.

The contact owns a 2021 GMC Sierra 1500. The contact stated that there was water leaking through the rear sliding window. The dealer was notified of the failure and advised the contact that a fee would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 51,000.

4/3/2024 picked my car up from the mechanics at 5pm and when driving home going 35 mph the engine shut off. This incident is is tied to my previous incident.

2.4L Ecotec engines contain a defect that consumes excessive engine oil leading to: unanticipated engine shutdowns, engine stalls, engine knocking, unexpected loss of power, and vehicle jerking. The first instance I was still in a parking lot, the second on was on a local street traveling at 25 mph. During the third instance, My son and I have driven our car on 4 separate occasions and while driving on the freeway at 70 mph just after rush yesterday when the engine shut off. I took the car to my mechanic who informed me that my vehicle that has less than 88k miles is burning up the oil and soon will need the engine replaced.

Steering will all of a sudden feel disconnected. Feels like truck is sliding, till I move the wheel, then it feels connected again. Very weird feeling. This only seems to happen on the highway at highway speed. Witch is the part that worries me. This happens at least once every time on on the highway.

Vehicle has been consuming oil quicker than normal with no known reason as to why. Vehicle has also had 2 incidents of the vehicle not starting and no engine light or codes appear after vehicle gets started.

The contact owns a 2020 GMC Yukon XL. The contact stated that the steering wheel was increasingly wobbly and was pulling 3-4 inches to the right or to the left, and the vehicle was difficult to steer while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the rack and pinion had failed and needed to be replaced. The mechanic contacted an unknown dealer, and the dealer informed the mechanic that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the “Service Air Bag system” message was displayed. The dealer was contacted but was unable to determine the cause of the message being displayed. The manufacturer was not made aware of the issue. The failure mileage was 152,000. VIN tool confirms parts not available.