GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 GMC SIERRA 1500- Gilmore, AR
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at approximately 75 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle would slow down as if it was losing motive power. The vehicle was driven to a local dealer where it was diagnosed that the coolant control valve needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 GMC SIERRA 1500- Wetumpka, AL
13540028 Fuel Pump Power Control Module Part failed leaving me stranded and had to get a tow. When the failure occurred, vehicle would not crank and there was no forewarning. It worked and then it didn't. The part is on notional backorder and there seems to be a lot of vehicles out there with the same issue and that just with the mechanics\service departments I've contacted that have had the part on backorder for months. So the fail rate seems high and I'm sure others got stuck in a lot worse situation than me. Then GMC continues to produce vehicles with a newer similar part while not producing the same part for like new vehicles. Which will probably only compound the backorder issue when the newer vehicles eventually have the same issue.
Source: NHTSA WEB SITE -
2024 GMC SIERRA 1500- Lapeer, MI
Component or system failure: Complete failure of the headlights and interior lighting, including the dashboard after post remote start - ignition on. Safety risk: Headlights and other interior lighting would not activate leaving the vehicle completely dark. The only remedy was to completely restart the vehicle. Reproduced?: No. The vehicle is brand new with less than 100 miles. Inspected?: No warning messages: there were unpresented in the DIC. However, the vehicle also would not shift from drive.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Croswell, MI
Component or system failure: headlights and interior lighting Safety risk: Complete failure of the headlight system and all interior lighting, including the dashboard during active driving. System failed during nighttime driving while in motion. Reproduced?: No Inspected?: No Warning lights/system messages: None present at time of failure
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Poway, CA
I purchased a 2023 GMC Sierra 1500 Denali trading in the same 2022 version [XXX]. I would find the tailgate down after stopping. It became habit to make sure the tailgate was latched. Unfortunately, while pulling a trailer, the tailgate opened again while driving causing me to have to replace the top portion of the multipro tailgate. The new tailgate would be damaged a second time despite my efforts, but traded it in for the 2023 as it was. This continued but more often with the 2023. Two weeks ago I was pulling my trailer driving from San Diego to Las Vegas and we were flagged down by another car on [XXX], and we realized the tailgate had opened. We were thankful he did because had anything fallen out, we were super concerned it could cause havoc with the traffic that followed. We put a bungy cord on it. The next morning driving the trailer 4 blocks but knowing we would make a u-turn, and a sharp right turn, I opened the tonneau cover so I could clearly see the tailgate, I was pulling the trailer, and I had my eye in the rear view mirror. Lo and behold, the light turned green, I paid attention to traffic, and I made the uturn. I felt the tailgate being crushed. This time, it took out the entire tailgate, and caused moderate damage to what was also crushed on my trailer. The notion that these tailgates are not opening while driving is simply not true. I have experienced this not once, but twice. As if this cannot get worse, GM tells me my truck is not part of this recall. They so far have refused to give me the "fix" for it so I can fix on my own dime. And on top of that, my body shop told me the tailgate replacement is on back order for months with no idea when production for these will catch up. This one will cost $3300, my trailer $800, and the 2022 truck about $2800.00. Besides the obvious cost and aggravation, the bottom line is that it is a safety issue for other drivers. I am concerned. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
Source: NHTSA WEB SITE -
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2018 GMC YUKON XL- San Ramon, CA
Vehicle started accelerating and loosing power randomly on highway traffic in [XXX] . Sudden jerking behavior was very dangerous and unpredictable and non controllable upon investigation at the shop, mechanic found it was transmission issue, clutch was slipping and engaging randomly, had to pay over $5500 out of pocket to rebuild the Transmission As GMC had recall for same issue for different year Yukon but not for 2018. This should be part of recall as it can be very dangerous and life threatening situation specially on highway speed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Source: NHTSA WEB SITE -
2016 GMC SIERRA 1500- Lake Balboa, CA
Radiator leak. Low coolant, had to keep adding coolant. Only 76000 miles on truck. No warning other than the coolant temp was going up and down as I accelerated.
Source: NHTSA WEB SITE -
2019 GMC ACADIA- Reading, PA
Shift to park issue. Car will not go into park. Car will not shut off. Sometimes shifting back and forth or jiggling the shifter will work. Dealer replaced shifter assembly at a cost to me of $777. This was done last week. So far so good, but GMC knew about this problem for quite a while.
Source: NHTSA WEB SITE -
2019 GMC ACADIA- Reading, PA
After raining door locks on every door will not work. Won't lock or unlock, manually or by using the key fob. Something seems to be getting damp and shorting out . After a day or 2 the locks will work just fine when everything dries out.Seems to be a safety issue if I can't exit the vehicle. The rear hatch is the only door that works when this happens. What is the problem and the solution? This happens every time it rains. Had it to the dealer and they couldn't find the problem.
Source: NHTSA WEB SITE -
2017 GMC ACADIA- Cushing, MN
Recall on air bag and GM has no parts available to fix the issue. Recall announced May 2023. I called GM and they indicated no parts were available yet. Don’t you think it’s about time GM gets the parts to fix the recall??
Source: NHTSA WEB SITE