GMC Complaints

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Paint is peeling all over and I see there is a lawsuit for this for my truck. How will this be covered?

While driving I heard “sizzle” sound coming from the rear tailgate sliding window. I had my rear defroster on which I immediately turned off and the sound stopped. I got home 2 minutes later, parked the truck then an hour later when I was about to go back out to pickup my son I noticed the drivers side glass panel had shattered. I’m now aware of this issue under Customer Satisfaction Program [XXX] “Rear Window Defroster Thermal Event” and apparently this was a GM recall in Canada but not the US. I will take it to the dealership tomorrow and know they are going to say it’s my problem but that’s such [XXX]. Hoping they can cover this cost. I’m listing this here as a form of documentation…unsure if this institution can help. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is vehicle number two. Also, please take me very seriously as I was driving the vehicle shuts off and says reduce acceleration. I drive a lot from West Bloomfield Michigan to downtown Detroit. I am having so many issues with my brand new GM vehicles please I need help. Please have somebody call me [XXX] . I love my vehicles as I am a repeat customer for years and years, but this is totally unacceptable especially that I have my kids in the car with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.

On Feb. 27, 2024 approx. 04:15 left for gym and work. When arrived at gym and began to park, I put truck in reverse to check back line and noticed I was looking at my license plate. I then put into park and got out of truck and shut tailgate. Thinking not much about it, I must've touched the button the night before and hit a bump on way into work. Since I have a toneau cover, it fits pretty tight and I typically have to pull it down by hand. I heard about recall that day after I got to work from co workers. Checked my VIN, but did not come up as one of the tailgate recalls. March 7, 2024- Left again for gym and work approximately same time in AM. As I was driving into gym and work, another car coming up close behind me wanted to pass. The car then suddenly backed off to a considerable distance. As I got to gym and put in reverse to check my back line, I noticed I was looking at my license plate again. I know that I did not touch a button either on FAB or tailgate. because I park in garage and leave FAB in a secure place where it can not be pressed. If tailgate was down in my garage, it would have stopped garage door from opening and/or damaged my garage door. In either instances, I did not get a sensor alarm going off on my dash for "tailgate down", If its even equipped with that alarm.

Vehicle switched out of four wheel drive while travelling up hill in snow. Resulted in a loss of traction and sliding downhill until it collided with a tree, resulting in$9,000 worth of damage. I have heard of the AWD/4WD actuator failing in other GMC trucks. The vehicle is currently in for repairs.

After stopping and then go, like at a light or stop sign, on acceleration SUV will go slightly forward and stalls and high rev for a second and car feels like it’s dying or losing power and starts back up. I feel unsafe and that the car might stop middle of intersection from stop-and-go. Sometimes while driving I lose power driving and stepping on gas pedal has a few second lag time to pick back up. I’ve never had this issue before or any of my vehicles and I bought it new and we are original owners.

The contact owns a 2015 GMC Sierra 1500 Denali. The contact stated that while shifting the vehicle from park(P) to drive(D), the vehicle hesitated and then jerked into gear. The contact stated that the entire vehicle was shaking when it jerked into gear. The contact stated that the failure was also occurred while shifting the vehicle into reverse(R). Additionally, the failure occurred while slowing down for a traffic signal. The contact stated that the failure was a constant. The contact stated she had not noticed any warning lights during the failure. The contact had taken the vehicle to a local dealer who advised the contact that there were no open recalls for the transmission on the VIN. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

My vehicle is involved in GM safety recall N232404980. I received a letter dated June 2023 from GMC informing me of the recall. On 3/6/24, I contacted GMC to inquire when I could expect to have my vehicle repaired. No timeline could be provided. I sent and email to NHTSA with my concern over the time lapse in the vehicle repair. In an email from NHTSA, I was given a GMC phone number to call to get a timeline for the repair. GMC is unable to provide me with a timeline. I think I have waited long enough and have driven a dangerous vehicle too long. Why can I not at least get some idea of how much longer I will have to wait. I understand that I can receive serious injury or even die from this problem. I would like my vehicle repaired soon.