GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 GMC SIERRA 1500- Meridian, OK
I purchased this vehicle used with approx 16k miles on it. Not long after getting it - as I was driving it started dinging and then would shut off. Sometimes I’m in the fast lane going 75Mph and it’ll just shut off. The dealership can’t get it to repeat itself. They said they’ve heard of it happening before but it throws different codes. There’s no rhyme or reason to causing it to shut off, but here lately I don’t even get the warning bell. It just dies on me. As soon as i shift it to neutral and press start it’ll restart instantly. But it’s scary nonetheless, and causes me to drop speed instantly and poses a safety risk especially when I have semi’s or other vehicles close behind.
Source: NHTSA WEB SITE -
2015 GMC ACADIA- Savage, MN
It was shuddering while accelerating- 30-40 mph. I took it to a local shop. They diagnosed the transmission is failing. The cost to replace it would be $8,500-9,500, more than the car is worth. Also other repairs were needed, not related to the transmission, yet pushed the total repair to over $10,000.
Source: NHTSA WEB SITE -
2017 GMC YUKON XL- Morris Plains, NJ
There was a pump in the heart of the transmission. The dealer said told me that was leaking fluid. Apparently this was a faulty hose within the transmission which leaked fluid in the transmission. Therefore, my transmission died. This was a severe I could have been a very dangerous situation if my kids had been in the car. I’ve had to pay almost $8000 for the transmission to be fixed and yeah I see that on the line there was some sort of recall but my dealership is saying there was not. I bought this car brand new and I’ve had it for seven years. I’ve never had an issue with the transmission on any of my vehicles ever.
Source: NHTSA WEB SITE -
2023 GMC ACADIA- Orlando, FL
The contact owns a 2023 GMC Acadia. The contact stated that while the vehicle was in park, the brake was released, and the vehicle lunged forward and collided with a Rental Movie machine coming to a stop at a building. No safety features were activated. The air bags were deployed. The contact sustained leg, hand, stomach, breast, and chest injuries. Medical attention was sought. A police report was filed. The vehicle was towed to the residence. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 GMC TERRAIN- JACKSONVILLE, NC
The car has revved high rpm's since purchase, with multiple attempts to get it resolved . Since then, the steering wheel has jerked out of my hand's multiple times, unexpecting, causing the car to jerk while being stopped. The car has also not budged in the middle of traffic while being in drive and the pedal down to the floor until at least a 10 second delay and when doing so the screen that includes the radio, etc panel has completely blacked out and started twitching
Source: NHTSA WEB SITE -
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2021 GMC ACADIA- Waterville, MN
The exhaust resonator failed only a few hundred miles after warranty (60,300) and not covered by dealer under warranty. It creates a noise and reduces power/performance, which could inherently create a safety concern. The vehicle was inspected by an independent service center. The following code for the rattle noise is PIT5863.
Source: NHTSA WEB SITE -
2019 GMC ACADIA- HATBORO, PA
In August 2021, I placed my vehicle in park and pressed the vehicle on/off button and received a message on the dashboard that stated "Shift to Park", even though the vehicle was in the off position. I was unable to turn my vehicle completely off (remained in auxiliary mode) and unable to lock the vehicle. I took my vehicle to a Chevrolet dealer who notated the issue was inspected and verified with a repair procedure under TSB 19-NA-206. The service record reads "This condition is caused by the park switch in the transmission control not pulling BCM signal low to electronically show part position. Removed and reinstalled transmission control, installed new shifter harness and added wire harness jumper". In February 2024, the repairs completed by the dealer failed again, and this time the entire shifter (transmission control) needed to be replaced. The TSB that GM has put forth does not "fix" the issue, just puts a temporary band-aid on the problem until the vehicle is out of warranty and the customer is forced to pay for the repairs themselves. Without the vehicle registering it is park, the vehicle stays active and the customer is unable to lock or secure the vehicle, putting the safety of the customer at risk. It is also unknown if the vehicle is actually in park, putting those around the vehicle in danger of getting run over.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Corryton, TN
Fuel Pump Drive Control Module (Part No. 13540028). This item is a recall on several other vehicles, but not identified on my year/model. On 4 separate occasions over a 3-4 week period, the engine starting running very rough lost power and stalled while traveling down the road (highways, interstate, and a side street). I was finally able to pull a fault code and research the history of this code and this part on several other GMC/Chevy modeled vehicles. The dealer advised I was lucky to find the part because most of them are on backorder due to the recall on other vehicles. The one I got was for a recall, but the customer hadn't returned in time so they sold it to me. I had a repair garage replace the component on Jan 13, 2024, and haven't had any repeat issues. The check engine light did come on each time with a P129F code. It would reset after the vehicle stalled and was powered off for 10-15 minutes and the symptoms would go away. Each time left me lucky to get my vehicle over several lanes and off the side of the road. The date below was the last time it happened. The first time it happened was on Dec 6th and the vehicle started back up in just a minute or two. I still have the old part if it needs to be sent and evaluated to compare with other recalls on the item in other vehicles.
Source: NHTSA WEB SITE -
2016 GMC CANYON- Cranberry Township, PA
The problem: Electrical connectors within the power steering system may corrode and fail, which can cause the power steering system to stop working. The fix: GM dealerships will replace the steering gear torque sensor cover assembly with an updated part that is designed not to corrode. This was a recall on the 2015 GMC Canyon. The 2016 is having the same issue but GMC will not assist with the fix for my year. $3000 estimate to correct the problem. It Is also a safety issue. I nearly lost control when my steering went out while driving on interstate 79 with my daughter in the truck. Please help if you can.
Source: NHTSA WEB SITE -
2018 GMC TERRAIN- Willits, CA
Rear side windows in hatch area leaked filled up spare tire compartment with about 3-4 gallons of water. Now navigation doesn't want to work, sunroof not working, electric systems are not working right
Source: NHTSA WEB SITE