GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 GMC ACADIA
    - Leicester, MA

    The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 GMC ACADIA
    - Sioux Falls, SD

    The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 170,300. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 GMC ACADIA
    - Clarkston, MI

    The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 GMC YUKON
    - Fairburn, GA

    The contact owns a 2017 GMC Yukon. The contact stated that while driving at approximately 45 MPH, the brake pedal was depressed; however, the brake pedal remained on the floorboard. The contact stated that the vehicle was driven until the vehicle eventually slowed down. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the rotors and brake pads needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to an independent mechanic, and it was determined that the ABS needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 GMC TERRAIN
    - Carroll , IA

    2 and a 1/2 months after I bought my 2014 GMC Terrain used. It had no oil in it. I had to put pretty much a whole new engine in that cost me $5000

    Source: NHTSA WEB SITE
  • 2016 GMC ACADIA
    - Kissimmee, FL

    The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 GMC ACADIA
    - HOWELL, MI

    I have a 2015 Acadia Denali with 95000 miles. I am getting the "service side detection system" message whenever I start my car, and the blindspot lights, cross-traffic detection etc. do not function at all. A"nationwide" problem I was told. I was also told that it would cost $800+ to replace if/when the part was available. I am really frustrated with this and was wondering a) whether this malfunction is a part of a service recall (given it is apparently a "nationwide" problem); b) whether the $800 replacement cost is accurate given that the part appears to be available for under $200 online; and c) whether purchasing this part will even fix the problem given that other forum members have stated that once this issue comes up, it continues to malfunction, even after the part is replaced. Very disappointed right now, particularly since this issue has been recurring on a number of GMC vehicles for at least 5 years.

    Source: NHTSA WEB SITE
  • 2016 GMC ACADIA
    - Cheektowaga, NY

    The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacture had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 GMC TERRAIN
    - Monmouth Beach , NJ

    The automatic emergency braking system just goes off without any reason, causing the vehicle to considerably slow down if not stop. This happens several times a week if not multiple times a day again for no reason. There is no advance warning , it just happens.

    Source: NHTSA WEB SITE
  • 2015 GMC TERRAIN
    - Monmouth Beac , NJ

    There have been problems with the 2015 GMC Terrains Timing chain. The timing chain will break when the vehicle is being operated which causes the driver to lose complete control of the SUV, additionally, the engine will be destroyed. The bigger issue is the loss of control when you are driving - especially at highway speeds. GMC had hundreds of complaints but refused to issue a recall. A recall was issued but for only certain batches of VINs. I contacted GMC corporate service to inquire about what they are doing for the other owners who are experiencing the symptoms before the chain breaks. The representative told me they were only recalling certain VINS, I explained that it was not a fluke that my car was experiencing the same issues as the recalled ones. The response was they weren't recalling my VIN. I inquired why there were only some, not all, and she said it depends on what time of day the car was assembled the weather, and the place. Just bizarre this answer, my vehicle is the exact vehicle model that is being recalled and is experiencing the same problem - it makes no sense. So if I am driving on the highway or any road USA and my chain breaks I may kill myself as well as others. Then there is the cost to repair this defective part, by recalling certain VINs they are acknowledging there is a defect that they are responsible for. I want my vehicle repaired at the expense of GMC as they are the cause of the issue. I don't want to die or kill anyone. Can you please help me and many other owners who are dismayed and just confused and angry? My car is now stalling out while I am driving, or moving at all.

    Source: NHTSA WEB SITE