GMC Complaints

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to remedy the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

10/6/2023 The vehicle shakes all over the vehicle when driving at highway speeds the shop I brought it to says that the tire tread is slipped and you can see the tread is wavy when running on the lift and is most likely the cause of the vibration. It is actually all 4 tires but a couple of them are the more worse than others. P255/55R20 is the tire size and were bought 9/9/2021 but only have 20K miles on them. I just wanted to report so if there is other complaints about this with the same tire something may be able to be done to resolve this in case this issue gets worse.

My grandson used the safety restraint in the middle second row seat. He pulled the belt out to put it on and it would not retract. I have taken it to the dealership to have it fixed but there is a fee of $515 to fix it. I do not feel I should have to pay the since it seems to be an ongoing problem with the Acadia model. I purchased a 2018 model before this one and the same thing happened with the middle safety restraint in the second row seat. I have contacted GM and they informed me there is nothing they can do to waive the fee of fixing this defect.

1. Fuel pump power control module Code #P129F 2. Sudden stalling of engine at potential high speeds/ dense traffic areas. This created a major safety hazard for a potential FATAL accident. 3. It has been currently confirmed by the dealer Gerry Lane Buick GMC after initial the breakdown it was sent there for investigation. 4. No, It has only been inspected at the dealership in Gerry Lane Buick GMC in Baton Rouge Louisiana. 5. NO warning lamps or symptoms before COMPLETE and INSTANT vehicle failure at NIGHT on 10/1/2023. Additional Information: Please see NHTSA Recall #N212332040 After our own investigation we have found a recall report for the same year make and model for the same issue of the fuel pump power control module. Our VIN was not included in this recall but has the exact issue and year as the recall. This is very dangerous to have these vehicles driving around without the owners knowledge of the potential FATAL Danger.

Driving down the road at 40mph when the car shifts to park, the brake and steering wheel lock up and the car won’t accelerate. I had to pull over because I almost crashed due to the abrupt shift. Once pulled over I tried to restart the car but once off and back on it wouldn’t allow me to shift or drive it. The steering wheel and brake remained locked. It has happened several times over the past week.

The problem with this car that continues is that when driving over 65 miles per hour/ more or less, the driver side door rattles and shakes. It rattle and it looks like if the door wants to detach. It only happens on the driver side, not the passenger side. I put my arm on the arm rest, and my arm shakes and that is not ok. I am concern and want to know what can be done about it. I do not feel comfortable driving when this happens and its a new car, it should not have this problem. The problem started right after I purchased the car and I already took it to service it and they said it was the tires not having enough air, but that's not the case, cause it still doing it. I need to take it to service it again Please advise what can be done about it and if they can find what the problem can be. Your assistance is very much appreciated. Thank you.

I am filing a complaint for the Takata air bag replacement. The recall was issued in May, 2023. It is now October and GM does not have a date when they can fix it. 5 months to come up with a repair parts for a airbag that could kill my family seems a bit to long. They will not offer a loaner car, special rebate, etc. GM just expects us to drive around with a possible grenade right in front of our chest.

The contact owns a 2013 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, while making a left turn, the accelerator pedal was depressed and there was a ticking sound coming from under the hood of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

Upon starting our 2024 GMC Sierra 2500HD after towing a camping trailer for approximately 200 miles, the following error notifications would cycle every 20 seconds to 5 minutes: "Check Trailer Wiring" "Service Trailer Brake System" The trailer brake would become disabled after these errors, and sometimes would connect with a "trailer brake connected" message, only to repeat every 20 seconds to a few minutes later. During the 60 minutes in which I drove to an RV dealership to have the problem looked at, on multiple occasions, I had no trailer brakes when braking, or had no trailer brakes until the trailer brakes suddenly connected at below the speed of 35 - 25 MPH. GM has acknowledged document ID: 6420021 and bulletin #23-NA-149 that this could happen when pulling a trailer with a battery, generator, or solar charger that has a higher state of charge than the vehicle battery. This is an extremely unsafe condition that could easily cause a rear-end accident or a jackknife condition of the vehicle/trailer combination. GM has known about this issue since at least June of 2023, and as of September, they have an updated trailer brake controller that is supposed to correct this issue. There should be an immediate recall of the vehicles involved to have the trailer brake module replaced with the updated part.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.