GMC Complaints

The contact owns a 2017 GMC Canyon. The contact stated while driving 50 MPH, the check engine warning illuminated. The vehicle was diagnosed, and the diagnosis was that that evaporative emission control system purge control had malfunctioned. The dealer was not contacted. The vehicle was not repaired. On another occasion, the contact noticed that the air bag warning light was illuminated. The vehicle was diagnosed, and the diagnosis was that the front driver side air bag had malfunctioned. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 GMC Terrain. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the catalytic converter had failed and needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 114,000.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was driving the vehicle with my 4 year old daughter and experienced a complete brake failure. The dealership responded by replacing the master cylinder (the truck only has 16000 miles on it). Upon receiving the truck back from the dealer, another brake failure occurred. This is a dangerous vehicle and GM has done nothing to make it right with me.

The contact owns a 2019 GMC Terrain. The contact stated while driving approximately 40 MPH, the accelerator was depressed to overtake a vehicle; however, the vehicle hesitated, and RPM revved to 4,000 RPM. The vehicle then shifted into gear with a jerk, causing the vehicle to shake abnormally. The contact stated there was no warning light illuminated. The contact stated that the failure also occurred while accelerating from a stop. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle but was unable to retrieve a fault code. The vehicle had not been repaired. The contact stated that the failure was intermittent but persistent. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

driving at 70mph, thread from tire blew.. That was in July, I went and purchased another tire from Bob King GMC Wilmington, NC. The first tire that blew was now discontinued so I purchased another Good Year . On Friday I noticed that another tire on my truck had a bubble along the threads again. It was also getting ready to blow like the first tire. I went to the dealer and they told me the tire I purchased (Good Year) was also discontinued... Please look into this matter.. They have faulty tires and this matter could have turned out with a death.. It isn't the dealers fault it is Good Year .... I have also read on line this isn't the first time people are complaining about the threads coming apart....

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

GM is not doing anything to remedy this airbag recall. They are not allowing their own employees to drive the company car with the same recall yet they are expecting the consumer to continue to drive it knowing, if deployed, the driver airbag could explode shrapnel and kill or harm myself and my children in the car. They are not providing any replacement car for me to drive in while they come up with a solution and they are also not wanting to give me anything close to a fair value to trade it in. So, if I want to sell my car, which I own outright, I will lose thousands of dollars from only owning it for three years. They have no remedy or timeline on when one might be available. GM is the only manufacturer not making right on this recall.