2023 GRAND DESIGN SOLITUDE Complaints

View complaints related to 2023 GRAND DESIGN SOLITUDE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 20 complaints submitted for the 2023 GRAND DESIGN SOLITUDE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 GRAND DESIGN SOLITUDE
    - FRIENDSWOOD, TX

    Frame Failure. 1/24 purchased new, on first trip(~1200mi) door side front cap vertical 1/2” gap between exterior wall and front cap, saw dust and movement at bedroom storage, bathroom door was catching due to movement, dealer repaired 3/21/24-5/17/24. 2nd trip(~2800mi) front cap shows separation, saw dust, filon warping, dealer reports 1/2” movement of pin box, dropped at dealer 11/25/24 as of 2/5/25 still at dealer. Unknown if 5th wheel will separate from pin box while towing on highway causing an accident. Dealer has confirmed excessive movement of the front of the frame twice, the second time after completing manufacture service bulletin.

    Source: NHTSA WEB SITE
  • 2023 GRAND DESIGN SOLITUDE
    - Nebo, NC

    -Movement at the kingpin when lowered on tow vehicle along with door side wall and upper cap separations, major concern especially while traveling for us and other traffic -bedroom slide not coming all the way in remaining several inches out from where it’s suppose to this is the most recent issues added to our growing list) this is a major concern for us and other traffic while traveling -both exterior main doors and 2 cargo doors do not shut properly and pop open major concern while traveling (shifting door frames) -grease cap on same wheel has come off 3 times the first before we pulled out of the dealership and the 2nd within a couple hours after leaving the dealership also a big concern being part of the traveling part of this vehicle -water leaks in the upper deck, we don’t know where it’s coming from and found water dripping out from back side of kingpin and other places in the camper

    Source: NHTSA WEB SITE
  • 2023 GRAND DESIGN SOLITUDE
    - Marysville, WA

    We have excessive Frame Flex. Cargo doors and entry doors open on the road spilling storage contents on road. Axle Equalizer welds breaking. Doors Binding. Vehicle is overweight from factory, over specified weight placard on sticker. This is an on-going problem with Grand Design's larger 5th wheel trailers. They are unsafe on the roads.

    Source: NHTSA WEB SITE
  • 2023 GRAND DESIGN SOLITUDE
    - BOX ELDER, SD

    We are a fulltime RVer living in this unit for 11 months. We had missing lag bolts that attaches the upper deck to the frame and what bolts were installed were too small. They were 3/8" x 3" in a 1/2" hole that was supposed to be 1/2" x 3.5". We called Grand Design in Indiana and opened a case. They told us to take our unit to the dealership where we bought it and have the frame inspected for flex and the proper lag bolts installed. Grand Design told us if there was any cracks in the steel then it will need further repair in Indiana. When we arrived and during this process; they found other issues. crack in bedroom wall, wrinkled wallpaper, crack in the sill plate and half the screws missing. Did some work on the end cap on the roof. They told us the flex was 1/4" on both sides and that was ok. They called in a welder for the sill plate. Replaced all the lag bolts. After receiving it back none of the doors closed correctly as if the whole unit was now twisted. We decided to trade it in as we don't trust it now. When we took it back for the switch we noticed the end cap had separated and see daylight at the floor. We told the manager because they already put it on the market to sell. This unit is compromised and should not be sold. We saw that our grand design solitude was transferred to another facility that we happen to stop for warranty on our new 5th wheel and saw it. We talked to the manager again and said you can't sell this; it's compromised and they said they already did and were prepping it for the new owners. When we found out that our Grand Design had issues it cost us a lot to get out of it and into another unit so we weren't without a home. This unit is not safe to be on the road. When we hitched up the new 5th wheel of same size we were shocked in the difference. The grand design did not tow smoothly; there is still something wrong with it and afraid someone else owns it now so a dealer can make a buck.

    Source: NHTSA WEB SITE
  • 2023 GRAND DESIGN SOLITUDE
    - Epping, NH

    2023 Grand Design Solitude 2930RL, entry door opens when driving, even when fully closed and locked. This happened to me on Friday 9/6/2024. When I towed it again on Wednesday 9/11/2024 I made absolutely sure the entry door was fully closed and locked. I even explained and showed my wife to confirm it was closed and locked based on my experience Friday. When we arrived home 9/11/2024 and checked the door, it was still locked but the door was open. This is a major safety concern as the door could lead to a collision with a vehicle passing by. It can also lead to objects inside the RV falling out, becoming projectiles and obstacles for other motorists to avoid or have hit their vehicle or worst, their windshield. The door is not part of a smart system so there was no warning notification or message. I have not had the dealership try to reproduce this issue yet at this time. This all happened within 5 days.

    Source: NHTSA WEB SITE
  • 2023 GRAND DESIGN SOLITUDE
    - evans city, PA

    Our brakes have not worked right since purchasing this unit in June 23, when we took our Solitude for inspection in March 24 the brakes need replaced, they were so bad with less than 3000 miles(1000 from transport, 2000 from us) on it, we did not take this in earlier due to our dealership closing so we were unable to get warranty work done on it. My husband has changed the control number to 5, 6,7,8,9,10 and the trailer never stops moving we did this test 7/19/24 before taking out to grand design. we asked if they could replace the brakes to 8k, was told no. I just found out this issue is a concern and to report it.

    Source: NHTSA WEB SITE
  • 2023 GRAND DESIGN SOLITUDE
    - EVANS CITY, PA

    we have frame flex issues, the doors to the generator compartment has come open while driving, the safety lights are being pushed out from the body, trim is coming off, our bedroom slide does not close all the way, our living room slide broke and dropped down. Our hitch flex while on the our trucks, and the trim is moving so the movement on the frame is actively happening. We had the unit now for 1 year now but these issues started since we purchased the unit. this is the complete list of issues we can see: 1. Bedroom Slide is not closing tight, major gaps at the bottom compared to the top. 2. Hitch flexes while attached to truck 3.Decals have been pushed and peeling around the trim, due to trim moving. 4. Trim is coming off the out side of trailer on bedroom slide side 5.Under bedroom slide is separating and screws have been coming out (we caught them and put them back in) 6. Light on outside wall (same side as bedroom slide) is popping out from the bottom and peeling the decals our. Looks like something is pushing it out. 7. Generator and propane compartment doors do not shut properly. They have shifted over time since we have had the unit. We had to put an extension on generator compartment door just so we could keep it shut, it had come open while we were traveling. 8. Closet shelfs do stay, they fall out every time we travel. At first it was only the top shelf now the second shelf fell out on our last trip. 9. Slide floor broke and fell. This slide is also missing or broken off screw on the outside. 10. In front wardrobe closet the trim is pulling away from walls, and shelves have gaps against the walls. 11.Missing lag bolt 12. There is popping, grinding and creaking when moving and raising trailer on/ off truck. Grand design is ignoring our concerns about the safelty of this unit and how the frame could have a complete failure at any time.

    Source: NHTSA WEB SITE
  • 2023 GRAND DESIGN SOLITUDE
    - Las Cruces, NM

    I have an inclusion (crack?) on the frame web of both main frames just forward of the axle assembly. I have seen this similar inclusion on other RVs that are the same model. There seems to be a major defect with this model. Also I have missing fasteners in the structural wall assembly that also seems to be chronic.

    Source: NHTSA WEB SITE