GRAND DESIGN Complaints

Visible signs of cracks that are now getting rust in them on side of frame in the back. Major popping and cracking noises coming from the front of the frame while loading the weight of the RV on and off the truck. Side cabinet doors opening random times during transport. Now getting major creaking noises in the bedroom area in the front of the RV on the floor.

Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..

The frame of our Grand Design Solitude has failed. As a result the front bedroom slide has begin to move out while towing and in turn destroyed the main bed and closet in the RV. This problem was noticed and reported to Grand Design in March of 2024. We were assured then that it was still safe to tow and to bring it to a dealership when we were able to. Because we are full time RVers, our first availability to bring the RV for service was June 7, 2024. We dropped the RV off at Blue Compass RV in Concord, NC where it was subsequently inspected and the referred to another Blue Compass dealership, in NC, because the repairs needed were more than the first dealership could handle. Once it was transported to the next Blue Compass dealership it was again taken apart and inspected and we were told it still could not be repaired at their facility because of the amount of damage. During this whole process, I as the owner was never given a report or work order about what was wrong with our RV or what steps may be necessary to repair it. From the second dealership it was referred back to Grand Design in Indiana. Once it reached their shop they were able to disassemble, inspect and make the 'repairs' in just 4 business days. This timeframe is very suspect given they told me they did not have access to their dealer systems - so they do not know what was wrong with it when they received it?! We are now being told that the repairs are complete, but still I do not know what ever happened to my RV. "Frame failure" is all that I know. I do not have any photos because O was never sent any of the dealer inspections where the frame broke. This process has dragged out now for more than 6 months! We are being kept in the dark and I have no confidence that Grand Design has made appropriate repairs to our RV. I know this is a major issue for their company right now and it feels as the consumer I am just being pushed through their process.

2020 Grand Design 395M I am writing this with concerns over possible Frame or Structure issues in our unit, the following is a list of objects of concern. 1.Screws attaching underside of nose cap to upper deck breaking 2.Wall next to stairs entering the upper deck showing signs of movement and wearing on wallpaper. 3.Support uprights on left and right side between night stands and upper cabinets are moving and wearing on wall. 4.After a day of travel sawdust is appearing on tops of nightstands. 5.Wallpaper and wall wear on right side of bedroom floor behind entry door near carpet that covers lag screws. 6.Excessive creaking coming from bedroom slide wall when coupling and uncoupling from tow vehicle. 7.Exterior entrance door will not stay closed unless deadbolted (including cargo door) doors have opened during travel. 8.Interior door jams are widening. 9.Pin box is sinking into frame when put in load position on vehicle (suspect frame failure)

This unit is suffering from frame failure. Cargo doors have started opening on the freeway, cabinets are rubbing the wallpaper from frame flex, the forward floor has started squeaking, the forward lower exterior trim panel on the drivers' side is buckling, the forward walls have started creaking and popping when hitching up/unhitching and the pin-box "sinks" more than it ever did in the past when hitching up. I am very worried since these are all symptoms of frame failure. I've taken the unit to an authorized Grand Design repair center and so far, am not getting any support from Grand Design to actually fix the frame, the root cause for all of these symptoms. I'm worried if I accept the trailer and continue to use it, the problem will progress and we could end up with a complete failure while on the freeway.

While returning from a recent camping trip my wife while following the trailer home noticed the house structure was swaying and bouncing too much. She had thought the rig would fall apart. We arrived home and notice that the slide was out 2-4 inches, the cabin door had opened, an interior wall had separated from exterior wall and a side wall had flexed 2 or more inches out by another slide. There was bends and creases in the exterior metal side skirting that needed to be secured for travel. on approximately 11/04 we turned in the rig for repairs to Happy Daze RV. They Have since made us aware of frame cracks through out the trailer. We have not been notified of who or how the repairs will be handled.

The contact owns a 2019 Grand Design RV. The contact stated while driving at an undisclosed speed, the RV the front and rear doors inadvertently opened. The RV was taken to the dealer but was not diagnosed; however, the dealer informed the contact that the doors had been repaired. The contact stated while driving at an undisclosed speed, the rear tires blew out. There was no warning light illuminated. The contact pulled over the RV and noticed that the rear axle had fractured. The dealer was contacted. The RV was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available. The VIN was not available.

The main entry door is coming unlatched while driving down the highway. This condition has only worsened with time. With the latches in the locked condition, after stopping the main latch on the door has unfastened (not unlocked). The only part keeping the door closed is the deadbolt and the entry handrail. If this door was to fully open, the entry steps would then deploy and hit the highway which could result in the steps being torn away from the RV and placed into the path of any vehicle(s) that may be traveling beside/behind me. I believe that this is caused by what is becoming to be known as "Frame Flex" caused by the use of below standard manufacturing and the use of below standard materials. On the inside of the RV, there are signs that the walls have started to shift making items such as trim/cabinetry to fall or start to separate. There are also signs that there is metal to metal rubbing (chaffing) along the bottom of the walls leaving metal dust along the floor. I have tried to explain to the dealership and manufacture to no avail.

Due to excessive frame flex, multiple welds have broken and the trailer walls are coming apart from the main frame. Vehicle is currently in for repair, but if the hitch had broken while towing, or if the walls had completely separated while towing, the result would have been a serious, and potentially fatal, accident.

There is an issue with the structural integrity of the front upper deck where the walls are bolted to the frame. The only fasteners that I could find are loose and stripped out with no way of tightening them. There is also a lot of creaking and popping noises from the front upper deck area when hitching and unhitching the trailer from the tow vehicle. This is the same issue as with the Solotude and Momentum product series, also manufactured by Grad Design.