GRAND DESIGN Complaints

This is an updated report with additional detail. Sorry for any confusion this may have caused. * Baggage door routinely open while travelling. A number of items may have been sucked out of the RV while moving down the road. We try to be hypervigilant and pull over as soon as we notice the door flapping open, and we secure loose items in drawers. * RV doors routinely open. The front door always opens, even though we use the 'deadbolt'. It's usually held in place by a hand rail that folds over the door, but this occassionally comes open, as well. This damages the door, and we're concerned that the metal stairs could fold out. The rear door has recently started openning on travel days. It's hard to tell when this happens, but we have had to pick things up off the ground after making a left turn at low speeds. * Brake eletrical issue. We had the RV in for repair at the manufacturer's service center. They reported that some of the brakes weren't receiving the proper voltage and were thus non-functional. * Front bedroom Schwintek slide mechanism came loose. Slide was partially inoperable, and would start to extend out of the unit during travel. When noticed, depending on how far out it had started to come, we would have to go back into the unit and pull it back in to complete travel day. This was repaired by the manufacturer. * Broken welds on frame. The manufacturer service center replaced the rear steps. They did not identify the broken welds that were causing the floor (immediately above the steps) to sag, and thus allow water intrusion. This lead to the rotting of the floor of the RV. The manufacturer provided an estimate of ~$20k to repair the floor, but didn't include repairing the broken welds. * RV is unlevel / lists to the passenger side. The RV has a lot of heavy items on one side, and nothing heavy on the other side to counter balance it: shower, refrigerator, oven, microwave, and side deck/patio. The tops of the tires are clearly visible when looking a

Our frame is showing signs of excessive flex, when we hook up our trailer to the tow vehicle.

Upper deck failure ( side pod door opens when in transit, front of trailer at king pin mounting flexing when in transit, king pin mounting hits truck bed rails when turning, bedroom floor buckling, bed rollers leave indentations in bedroom floor closet door not plumb and will not lock when disconnected from truck, front wall height changes when connected to truck, trim and panels coming loose in transit. ). Wall to frame mounting has loose, missing and wrong size lag bolts. Inspection is available upon request. Door popping open in transit is a safety hazard for myself and everyone on the road. The vehicle has been to two different dealerships and the representatives at both mentioned frame issues as part of the problem. The first issues were noted at 2,000 miles on 9-19-2021

1. Frame flex caused damage behind the pin box and under the drivers side bedroom slide schwinteck system. The slide motors came derailed causing the slide to become non-secured. There was a possibility of the slide opening while the Rv was being pulled on the road. Frame components required factory technician to weld supports under the slide and behind the pin box. 2. Two days after frame repairs a Rear leaf spring broke approximately 3 inches from bolt attaching to frame. This caused the drivers rear wheel to slide within one inch of the front wheel. The axle shifted approximately half a tire width to the passenger side while driving down the road. The trailer followed the tow vehicle at approximately 30 degree angle instead of straight behind the tow vehicle. (Picture available) 3. Pne year ago a Passenger front 7kw Dexter axle bent a spindle while during down the road causing rapid tire tread wear. There have been numerous reports of instances of fifth wheel frame flexing requiring lengthy repairs to correct a safety situation. Temporary housing for full timing RVers who live in their Rv is not a reimburseable expense. Trailer repair specialist performing repairs stated that 7 kw axles and five bar leaf springs are inadequate. 8 kw and six bar leaf springs are recommended.

I have developed a severe case of Frame Flex in my RV. When the RV is put on the hitch and the weight of the RV is transferred to the truck, there is a lot of flex in the upper deck of the RV. This flex is outside of the suggested tolerance of the manufacturer. This could be a result of frame failure inside the upper deck.

This is a 43 foot fifth wheel RV. The frame near the front of the RV is showing signs of "frame-flex," or frame cracking. The attached pictures illustrate where the walls are shifting and creating wear marks; this is consistent with other RV owners experiences the same problem. This issue could contribute in further frame cracking that may result in significant property damage or even death. I plan to report this issue today to the manufacturer, Grand Design.

NHTSA Recall No. 22V-308. Defective quick disconnect fitting on LP gas system. Pursuant to the recall notice, on [XXX], I took my 2022 Grand Design Reflection 226RK into the dealership where purchased, Lazy Days in Woodland, WA. The quick disconnect fitting was inspected and determined to be okay ("No problem found."). On [XXX], while vacationing with family in the 5th Wheel in Newport, OR, I detected the odor of propane outside the RV. I found the leak at the quick disconnect fitting that had split (photos available). I removed the defective fitting and replaced it with a new one purchased at an Ace Hardware in Newport, OR. It is also important to note that we had never used the quick disconnect fitting. This defective fitting is located directly beneath the water heater and furnace, so yes, my family and I were at extreme risk had the leaking propane found its way into the water heater or furnace. I shudder to think how many of these defective quick disconnect fittings are still in thousands of Grand Design RV's across the Country. These defective fittings should have been recalled and replaced by Grand Design. Thank you.

I am experiencing what I believe to be a frame issue. When I take the weight of the 5th wheel off the landing gear and transfer to the 5th wheel pin I see lots of movement and hear a lot of popping and cracking noise. My floor above the 5th wheel hitch is now squeaking badly and there is a nail that has pushed through the flooring. I have broken screw in my slide out and the sealant is showing signs of movement. The trim cover sealant is pulling away so I believe the whole front of my 5th wheel is moving. My concern is this is getting to the point it maybe unsafe to pull down the highway. This appears to be a rising concern with Grand Design and Lipert frames as there is now a TSB sent out for inspection instructions.

The dealership has declared frame failure and failure of the pin box flexing up to 3-4 inches just picking it up with a forklift. Lag bolts are missing and/or backed out. Dealer has deemed it not safe for use. They will not move it out of their bay. Fist signs were wall separation throughout the RV. Doors not closing because door opening was out of square. Floor squeaking in multiple location. Center Island moves and squeaking. Abnormal wear on middle axle tires. Unusual pop from passenger level leg that shakes the rig. Excessive creaking underway.

My grand design had the have frame flex fixed twice and it’s still not fixed correctly. None of the aluminum behind the cap was fixed as grand design didn’t want to fix it and lippert would on touch the steal frame.