GULF STREAM Complaints

TL* THE CONTACT OWNS A 2003 GULF STREAM FRIENDSHIP QUATTRO. WHILE THE CONTACT'S WIFE WAS DRIVING 5 MPH, SHE HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD. WHILE EXITING THE MOTOR HOME, THE CONTACT NOTICED THAT THE HITCH DETACHED FROM THE TRAIN OF THE MOTOR HOME AND WAS IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS ABLE TO BE DRIVEN TO ITS DESTINATION, BUT THE ABNORMAL NOISES CONTINUED. THE MOTOR HOME WAS TOWED TO TRAILERCRAFT INC (LOCATED AT 222 W 92ND AVE, ANCHORAGE, AK 99515, (907) 563-3238) WHERE IT WAS DIAGNOSED THAT THE HITCHES NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 06E033000 (TRAILER HITCHES). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 64,000. *DT*JB

WE PURCHASED A 2019 GULFSTREAM CONQUEST CLASS C MOTORHOME IN MARCH. WE HAVE A A SAFETY ISSUE WITH THE MOTORHOME. IN THE OWNERS MANUAL IT SAYS THAT THE MOTORHOME HAS A EMERGENCY EXIT WINDOW LOCATED IN THE BACK OF THE MOTORHOME. OURS DOESN'T HAVE A EMERGENCY EXIT WINDOW. WE WOULD LIKE TO KNOW IF THERE'S A FEDERAL LAW STATING THERE SHOULD BE AN EMERGENCY EXIT WINDOW LOCATED IN THE BACK OF THE MOTORHOME ABOVE THE BED. *DT *DT VIN IS INVALID*JB

THE SIZE IS LT235/75/16 THE MAKE IS DELTA ESSENTIAL .PREMATURE TIRE FAILURE , UNABLE TO HANDLE LOAD . PURCH. 6 TIRES AT THE SAME TIME ALL SIMULAR DATE OF PRODUCTION 2012. 3 OF SIX FAILED THIS SUMMER WITHIN 1,700 MILES OF EACHOTHER. ALL FAILURES WERE ON REAR PART OF A DUAL WHEEL SET. PROPERLY INFLATED COLD TO MAX AIR PRESSURE. ALL TIRES HAD 75% OR MORE TREAD LIFE. FAILURE INDICATED BY BAD VIBRATION THEN CROWNING OF TREAD AND EXCESSIVE HEAT FROM TIRE. ALL 3 STILL HAD AIR IN THEM. OPON REMOVAL INNER LAYER SEPERATING FROM TREAD. I STILL HAVE ONE DEFET AND HAVE REMOVED THE OTHER (GOOD) 3 TIRES FROM HHE VEHICLE. I DID WEIGH VEHICLE AND IT IS NOT OVER WEIGHT.AT 2670LBS THE 4 SHOULD CARRY 10680 THAT ARE ON THE REAR. I BELIVE MANY MORE HAVE ALREADY FAILED AND MORE COULD FAIL. THIS IS A BAD PRODUCT.

THE CERTIFICATION LABEL ON OUR 2018 GULF STREAM VINTAGE CRUISER LISTS THE GVWR AS 7480 LBS. (2 AXLES WITH A STATED WEIGHT RATING OF 3500 EACH AND A TONGUE WEIGHT OF 480 LBS). IN A SAFETY RECALL, GULF STREAM ACKNOWLEDGED THAT THE CERTIFICATION LABEL WAS INCORRECT; THE ACTUAL WEIGHT RATING FOR EACH AXLE WAS 2800 LBS. THIS REDUCED THE GVWR TO 6080 LBS., THUS REDUCING THE NET CARRYING CAPACITY FROM 2847 LBS. TO 1447 LBS. THE REMAINING CAPACITY--AFTER SUBTRACTING 232 LBS. FOR THE WEIGHT OF THE POTABLE WATER IN THE TANK AND WATER HEATER--DROPPED TO JUST 1165 LBS., WHICH IS ONLY 45% OF THE STATED CAPACITY OF 2565 LBS. IN THE RECALL, GULF STREAM STATES THAT "THE RVS COULD POTENTIALLY BE OVERLOADED SHOULD THE CONSUMER RELY ON THE INFORMATION AS STATED ON THE ORIGINALLY APPLIED FEDERAL WEIGHT LABEL.' RATHER THAN REPLACE THE SMALLER, INCORRECT AXLE WITH THE AXLE STATED ON THE FEDERAL LABEL, GULF STREAM OPTED TO SIMPLY SEND TO THE OWNERS OF ALL AFFECTED VEHICLES A LABEL THAT REVISES GVWR, NCC AND RC BASED ON AN AXLE WEIGHT RATING OF 2800 LBS. THIS IS NOT ONLY DECEPTIVE (MY WIFE AND I PURCHASED A VEHICLE WE THOUGHT WOULD SAFELY CARRY 1400 MORE LBS.) BUT ALSO DANGEROUS, ESPECIALLY IF THE BLACK WATER & GRAY WATER TANKS LOCATED IN THE BACK OF THE VEHICLE ARE FULL. TWO FULL 30-GALLON TANKS WOULD ADD APPROXIMATELY 498 POUNDS, REDUCING THE MAXIMUM ALLOWABLE COMBINED WEIGHT TO 667 LBS (1165-498) FOR FOOD & CLOTHING FOR UP TO 5 PEOPLE, PLUS ACCESSORIES LIKE A BATTERY, TV AND GENERATOR. THAT REALLY IS MOOT. THE DANGEROUS REALITY IS THAT 667 LBS OF RC MAKES IT IMPOSSIBLE TO SAFELY LOAD THE RV WHEN ALL 3 WATER TANKS ARE FULL, SINCE IT IS IMPOSSIBLE TO COUNTERBALANCE THE COMBINED WEIGHT OF THE TANKS AND WATER HEATER (730 LBS.) ON THE FRONT AXLES WITHOUT GOING OVER THE WEIGHT LIMIT--EVEN IF THE RV IS EMPTY. GULF STREAM NEEDS TO INSTALL THE AXLES LISTED ON THE FEDERAL LABEL.

TL* THE CONTACT OWNS A 2016 GULF STREAM CONQUEST SUPREME TRAVEL TRAILER. WHILE THE TRAILER WAS UNHITCHED AND PARKED AT A CAMP SITE, AN ELECTRICAL BURNING ODOR WAS DETECTED AND SMOKE WAS SEEN COMING FROM THE ELECTRICAL PANEL LOCATED INSIDE THE CAMPER UNDER THE REFRIGERATOR. A MAINTENANCE WORKER FROM THE CAMP SITE WAS CALLED. HE OPENED THE FUSE PANEL AND NOTICED THAT THE WIRES WERE MELTED. NO INJURIES WERE SUSTAINED. THE POLICE AND FIRE DEPARTMENTS WERE NOT NOTIFIED. THE CONTACT MENTIONED THAT THE CAMPSITE OWNER UNPLUGGED THE OUTSIDE UNIT AND INFORMED THE CONTACT NOT TO REPLUG THE CAMPER. THE VEHICLE WAS LEFT AT THE CAMPSITE. BEAN STATION AUTO SALES (LOCATED AT 974 TN-31, BEAN STATION, TN 37708 (865) 993-3308) WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED AND COULD NOT OFFER FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 13V197000 (ELECTRICAL SYSTEM) ONLINE, BUT WAS INFORMED THAT THIS RECALL WAS ISSUED IN 2013 AND WAS FOR 2001 MOTOR HOMES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT APPLICABLE.

12/12/16 OUR ENTRY DOOR LOCK FAILED TO UNLOCK THEREFORE WE COULD NOT OPEN THE DOOR TO OUR MOTOR HOME. THE MOTORHOME WAS PARKED IN OUR DRIVEWAY WHEN THIS HAPPENED. WE WERE JUST LUCK WE WERE NOT INSIDE OR ON A TRIP. THE LOCK ALSO COULD NOT BE UNLOCKED FROM INSIDE ONCE WE CLIMBED IN THROUGH A WINDOW TO GAIN ACCESS TO OUR MOTORHOME. YOU COULD NOT GET OUT AS THE LOCK WOULD NOT UNLOCK. MY HUSBAND TRIED TO DRILL OUT THE LOCK TO ALLOW THE DEAD BOLT TO BE MOVED DID NOT WORK STILL COULD NOT GET OUT OR INSIDE THE MOTOR HOME. AFTER TWO DAYS OF DRILLING AND CUTTING ON THE LOCK HE WAS ABLE TO GET THE LOCK REMOVED BY CUTTING OFF THE TWO DEAD BOLT PLUNGERS THAT WENT INTO THE OUTSIDE FRAME; ALLOWING US ENTRY TO THE MOTORHOME. THE MILEAGE IS 48,888. WE DO NOT KNOW HOW THE DEAD BOLT LOCK GOT ENGAGED AS WE DID NOT USE THE DEAD BOLT TO LOCK THE MOTORHOME THE LOCK LOCKED ON IT'S OWN.

TL* THE CONTACT OWNS A 2007 GULF STREAM CONQUEST. THE CONTACT HEARD A PRESSURE RELEASE NOISE AND SMELLED A STRONG AMMONIA ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN RV INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A YELLOWISH STAIN ON THE EXTERIOR SERVICE DOOR. THE MECHANIC REMOVED THE REFRIGERATOR TO INSPECT THE ORIGINAL COOLING UNIT AND NOTICED AN ELECTRICAL BURN SPOT ON THE COOLING UNIT BELOW THE COOLING FANS. THE 110 BOLT WIRES CONNECTED TO THE COOLING UNIT MELTED THE INSTALLATION FROM THE WIRE AND CAUSED A DIRECT SHORT THAT BURNED A HOLE. THE FAILURE ALLOWED THE FUEL TO ESCAPE AND LEAK DOWN THE COOLING UNIT ONTO THE SERVICE ACCESS DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,394.

TL* THE CONTACT OWNS A 2012 GULF STREAM CONQUEST SE. AFTER THE CONTACT INSPECTED THE TRAILER, SMOKE EMITTED FROM THE VENT OF THE CAMPER. AFTER A BRIEF PERIOD, FLAMES APPEARED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT PROVIDED.

WHEN DRIVING DOWN THE ROAD THE VEHICLE WILL START MAKING A CLICKING SOUND AND HERE THE HEAD LIGHTS WILL BLINK AND THE DOORS WILL START MAKING A CLICKING SOUND LIKE YOU ARE LOCKING AND UNLOCKING THE DOORS AND THE EMERGENCY BRAKE LIGHTS WILL COME ON. AND THE TURNING SINGLES WILL BLINK OUT SIDE THE VEHICLE AFTER A WHILE IT GETS VERY ANNOYING THE ONLY WAY TO FIX IT IS TO UNPLUG THE BATTERY BUT NOT ALL THE TIME DOES IT WORK. WE CALLED AND KIA SAID THEY WILL NOT FIX IT DUE TO IT IS OVER 80,000 MILES HOW ARE WE SUPPOSE TO KNOW THIS WHEN WE BOUGHT IT USED. OTHER THINGS HAVE HAPPENED LIKE THE ESC THE GAS PEDDLE WOULD SHUT DOWN WHEN DRIVING ON A HIGHWAY, CITY ROADS JUST ANYWHERE AND THERE AGAIN WE HAD TO FIX IT DUE TO IT ONLY HAD 68500 MILES IN THE SPRING OF 2013. YOU WOULD THINK SINCE KIA WANTS PEOPLE TO BUY THERE VEHICLES THAT THEY SHOULD REPAIR THE VEHICLES THAT THEY MADE FOR US PEOPLE TO DRIVE HOW OUR WE SUPPOSE TO KNOW THAT THERE IS A TIME LIMIT ON THE VEHICLES THAT WE BUY. AND IF KIA WOULD ALSO OFFER EXTENDED ELECTRICAL WARRANTY WHEN WE BUY IT THEN MAYBE WE WOULD GET IT BUT THEY DID NOT. WE BOUGHT THIS VEHICLE FROM ENTERPRISE RENTAL SO HOW OUR WE TO KNOW ABOUT ALL THIS CRAP THAT IS GOING TO HAPPEN TO THE VAN WHEN WE DO NOT GET INFORMED.THE VAN STILL MAKES A CLICKING SOUND AND THE ONLY WAY FOR THEM TO FIX IT IS IF IT MAKES THIS NOISE SO THEY CAN FIND THE PROBLEM TO FIX IT AND I WAS TOLD THAT IT COULD COST FROM $1800-$3200 AND HERE WE ARE ON SSID AND KIA DOES NOT CARE ONE BIT ABOUT THERE CUSTOMERS ALL THEY CARE ABOUT IS THAT GOD O MIGHTY $$ THE ONLY WAY THAT THEY WILL FIX IT IS IF SOMEONE GETS KILLED DUE TO THIS PROBLEM. I LOVE KIA TO ME IT IS AS GOOD AS A DODGE BUT IF THEY TREAT THEIR CUSTOMERS LIKE THIS THEN I WILL GO ELSE WHERE. AND MAYBE I WILL GO BACK DRIVING MY OLD VEHICLE THAT DOES NOT NEED ELECTRIC TO ROLL DOWN WINDOWS, OR LOCK A DOOR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 GULF STREAM CONQUEST SE TRAILER EQUIPPED WITH SUPER CARGO TIRES (NA), SIZE: ST205/75/R15 (NA). WHILE DRIVING AT APPROXIMATELY 50 MPH, THE FRONT AND REAR DRIVER SIDE TIRES BLEW OUT. THE TIRES WERE NOT DIAGNOSED, BUT WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 105,000 AND THE TIRE FAILURE MILEAGE WAS 2,000.