GULF STREAM Complaints

ON SEVERAL OCCASIONS PERSONS WERE LOCKED INSIDE TRAILER AND UNABLE TO EXIT FROM THE INSIDE WITHOUT UNLOCKING FROM OUTSIDE. ALSO LOCKS ON ACCESS STORAGE COMPARTMENTS NEVER FUNCTIONED PROPERLY. NUMEROUS ATTEMPTS TO REACH FASTECK THE MANUFACTURER BY E-MAIL AND PHONE HAVE NOT BEEN SUCCESSFUL . ONLY A FULL MAILBOX MESSAGE. I AM CONCERNED ABOUT THESE DEFECTIVE LOCKS IN CASE OF FIRE. *TR

DEAR SIR, REF: NHTSA RECALL # 13E039 I RECEIVED A RECALL LETTER DATED OCT 31, 2013 FROM FASTEC INDUSTRIAL CORP., A DIVISION OF WESCO DISTRIBUTION INC INFORMING ME THAT THE DEADBOLT LOCK CYLINDER ON MY TRAVEL TRAILER WAS SUBJECT TO A RECALL. I FIRST CONTACTED THE ABOVE COMPANY AROUND THE MIDDLE OF FEBRUARY AT WHICH TIME THE CUSTOMER SERVICE PERSON SAID I SHOULD RECEIVE THE REPLACEMENT LOCK CYLINDER IN FOUR WEEKS. AT THE END OF MARCH I CALLED THE COMPANY AGAIN AND THEY SAID I SHOULD RECEIVE THE REPLACEMENT IN TWO WEEKS. I CALLED THE COMPANY AGAIN AT THE END OF APRIL AND STILL THE SAME RESPONSE. I WOULD LIKE USE MY TRAILER IN THE NEAR FUTURE BUT I AM RELUCTANT TO DO SO UNTIL I CAN REPLACE THE DEFECTIVE DEADBOLT LOCK CYLINDER. THANKS IN ADVANCE FOR YOUR ASSISTANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRAILER LOCK RECALL. FASTECINDUSTRIAL HAS NOT PROVIDED ME WITH A REPLACEMENT LOCK ASSEMBLY AS PROMISED. IT HAS BEEN 18 WEEKS SINCE ORIGINAL REQUEST. THANK YOU. PH [XXX] VIN[XXX] KEY# [XXX] CALLED FEB 18, 2014 QUOTED 15 BUSINESS DAYS FOR DELIVERY CALLED MARCH 27, 2014..."MAILBOX IS FULL." I WAS UNABLE TO LEAVE A MESSAGE OR SPEAK TO AN EMPLOYEE. CALLED AGAIN APRIL 11TH. THEY ARE BOGGED DOWN WITH RECALL NUMBERS. I AM NOT YET ON THE LIST. CALL AGAIN IN TWO WEEKS. CALLED AGAIN MAY 12. MAILBOX FULL. UNABLE TO LEAVE MESSAGE. COMPLAINTS TO: HTTP://WWW.SAFERCAR.GOV HTTP//:FASTECINDUSTRIAL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM UNABLE TO TAKE ADVANTAGE OF FASTEC INDUSTRIAL'S RECALL OF MY TRAVEL TRAILER'S DEADBOLT. THEIR WEBSITE IS NO LONGER ACTIVE. THEIR PHONE'S MESSAGE BOX IS FULL AND FASTEC DOES NOT ANSWER ITS CALLS. *TR

OWNER CALLED ODI TO EXPRESS CONCERN THAT THE INDIVIDUAL TIRE RATINGS (OF 1870 LBS EACH TIRE; ONE PER SIDE) DOES NOT APPEAR TO SUPPORT THE GVWR RATING OF 3980 LBS OF HIS SINGLE AXLE VEHICLE. DISCUSSION SUGGESTED THAT THE GVWR LIKELY INCLUDES THE TONGUE WEIGHT ---I.E PORTION OF LOAD IMPOSED ON THE TOW VEHICLE THROUGH THE HITCH AND NOT IMPOSED ON THE TRAILERS TIRES. OWNER IS CONSIDERING WEIGHING THE TRAILER RV TO OBTAIN ACTUAL VEHICLE WEIGHT. UPDATED 12/3/13*CN

NINE MONTHS AFTER PURCHASE, WE NOTICED EXTREME WEAR ON THE INSIDE OF THE CAMPER TIRES. WE HAD PUT APPROXIMATELY 2600 MILES ON THE CAMPER AT THAT TIME. LIPPERT REPLACED THE BENT AXLE AND THE TIRES. AFTER ANOTHER 11 MONTHS WE NOTICED WEAR ON THE INSIDE OF OUR TIRES AGAIN. THE TRAILER IS CURRENTLY AT THE DEALER AND GULF STREAM HAS OFFERED TO REPLACE THE AXLE BUT NOT THE TIRES AND THEY WILL NOT PAY FOR LABOR. APPEARS THE CAMPER HAS DESIGN FLAWS CAUSING SUSPENSION ISSUES. HAD WE NOT NOTICED THE TIRE WEAR WE COULD HAVE EASILY EXPERIENCED A BLOW OUT DURING TRAVEL. HAVING NOTICED MULTIPLE ON-LINE FORUMS OUTLINING SIMILAR ISSUES WITH THE VISA SUSPENSION, INCLUDING TIRE BLOW OUTS, I HAVE SAFETY CONCERNS REGARDING TRAVELING WITH THE CAMPER. *TR

NORCOLD 1200 SERIES REFRIGERATOR CAUGHT FIRE AND NORCOLD IS REFUSING TO HONOR RECALL ISSUED THAT THIS UNIT FALLS UNDER. *TR

ON 10/31/2012 WHILE IN TRANSIT FROM LOUISVILLE ,KY TO LOS ANGELES,CA ON HIGHWAY 70 AT COLUMBIA,MO. NOTICED THAT REAR MONITOR FOGGED UP AND STRONG SMELL OF DIESEL FUEL WAS IN CABIN OF RV,AFTER STOPPING TO CHECK PROBLEM WAS APPROACHED BY ANOTHER MOTORIST BEHIND ME WHO STATED THE ROAD WAS SLIPPERY BEHIND ME ,WEATHER WAS MISTING AT TIME.AFTER INSPECTING UNDER COACH NOTICED DIESEL FUEL WAS LEAKING FROM FRAME RAILS IN REAR OF COACH .UPON OPENING LUGGAGE COMPARTMENT FOUND THAT LUGGAGE WAS DIESEL SOAKED ALSO.NO FUEL LINES IN SIGHT,REMOVED VEHICLE FROM ROAD AND SCHEDULED INSPECTION BY FREIGHTLINER COLUMBIA .DIAGNOSED WITH MULTIPLE DELIVERY LINE FAILURES HIDDEN INSIDE FRAME RAILS REQUIRING FUEL TANK REMOVAL AND LINE REPLACEMENT.WAS OBVIOUS WITH THE LOW MILEAGE ON THIS COACH THIS SHOULD NOT BE A NORMAL WEAR AND TEAR ISSUE.ON ADVISE FROM MY EXTENDED WARRANTY CARRIER, WAS ADVISED NHTSA HAD A RECALL ON MY MODEL BUT ON INVESTIGATION BOTH GULFSTREAM AND FREIGHTLINER CLAIM DOES NOT PERTAIN TO MY ENGINE .I BELIEVE BOTH GULFSTREAM AND FREIGHTLINER MAY KNOW OF THE EXISTENCE OF THIS DEFECT BUT ARE TAKING THE "DAMAGE CONTROL" CORPORATE STANCE BY LIMITING THE RECALL TO SPECIFIC ENGINES,NOT HAVING ANY INFORMATION ON HOW MANY OF THESE VEHICLES ARE ON THE ROAD WITH THE CATERPILLAR C7 ENGINE ,AND MAY HAVE BEEN REPAIRED BY OWNERS PREVIOUSLY,I BELIEVE TO PROTECT CONSUMERS FROM WHAT IS QUITE DANGEROUS AS THE DRIVER MAY HAVE NO IDEA HE IS SPREADING DIESEL FUEL UNTIL ACCIDENTS HAVE OCCURRED BEHIND HIM,THESE VEHICLES NEED TO BE RECALLED ALSO AND ANY EXPENSE COVERED BY THE MANUFACTURER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2006 GULF STREAM FRIENDSHIP. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINE HAD FRACTURED IN SEVERAL DIFFERENT LOCATIONS AND ALL OF THE FUEL PRESSURE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,337 AND THE CURRENT MILEAGE WAS 35,767. *TR UPDATED 5/9/13 *CN THE CONSUMER STATED THE FUEL LINE COULD FAIL AGAIN BECAUSE OF THE METHOD OF REPAIR. UPDATED 05/21/2013 *JS

TL* THE CONTACT OWNS A 2011 GOLF STREAM KINGSPORT WITH CARLISLE HIGH RUN TIRES, SIZE 225 75/R15. THE CONTACT STATED THAT BOTH REAR TIRES BLEW WHILE DRIVING. THE FRONT PASSENGER SIDE TIRE BLEW WHILE THE VEHICLE WAS SITTING IDLE. THE CONTACT HAD NOT SPOKEN TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 2,500.