GULF STREAM Complaints

LEFT NC SAT 9/25/2010 REACHED THE SC-GA LINE AND GASSED UP. MIDDLE TIRE PASSENGER SIDE HAD DEVELOPED BUBBLES ON THE SIDEWALL. WE CHANGED IT AND CONTINUED ON THE INTERSTATE GOING TO FL. WE REACHED THE GA-FL LINE AND GASSED UP. CHECKING THE TIRES WE FOUND 3 MORE WITH BUBBLES ON THE TREAD. WE HAD ONLY 140 MILES TO REACH HOME BUT COULDN'T GO 5 MILES! WE HAD TO REPLACE ALL 6 TIRES. THE OLD TIRES WERE ST 235 80 R 16 MASTERTRACK POWER TOWING. DOT # 1KMM16A3607 ON ALL 6 TIRES. THEY WERE ON A 2009 5TH WHEEL TOYHAULER. WE PURCHASED THE RIG NEW JULY 2009 AND THE TIRES HAD LESS THAN 5000 MILES ON THEM. *TR

BRAND NAME: DOMETIC PART NO. OR MODEL NO.: RM2652 PRODUCTION DATES: INFORMATION NOT AVAILABLE MANUFACTURER: DOMETIC CORPORATION MFR'S REPORT DATE: APR 11, 2008 NHTSA CAMPAIGN ID NUMBER: 08E032000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: EQUIPMENT POTENTIAL NUMBER OF UNITS AFFECTED: 745574 TOOK MY RV TO A DOMETIC AUTHORIZED DEALER TO REPAIR THE REFRIGERATOR THAT IS UNDER A RECALL. THEY WOULDN'T REPAIR IT AND TOLD ME TO JUST BUY A NEW REFRIGERATOR. I FOLLOWED ALL STEPS SUGGESTED ON THE DOMETIC WEB SITE TO TURN OFF THE REFRIGERATOR THE MINUTE I REALIZED THERE WAS A RECALL AND THE REFRIGERATOR WAS A HAZARD. EVEN THOUGH IT WAS TURNED OFF, WHILE WAITING THE TWO WEEKS FOR THE REPAIR APPOINTMENT AMMONIA LEAKED OUT OF THE REFRIGERATOR. THE RECALL DESCRIPTION LISTS LEAKAGE AS ONE OF THE SYMPTOMS TO BE OBSERVED THAT INDICATES A NEED FOR RECALL REPAIR. SO EVEN THOUGH IT LEAKED AMMONIA IT IS STILL COVERED UNDER THE RECALL. IT SHOULD HAVE BEEN REPAIRED. *TR

TL* THE CONTACT OWNS A 2002 GULF STREAM SUN VOYAGER MOTOR HOME. THERE WAS A RECALL ON THE WORK HORSE CHASSIS BRAKES AND THE DEALER DID NOT HAVE THE PARTS TO REPAIR THEM. THE CONTACT EXPERIENCED A BRAKE FAILURE PREVIOUSLY, WHICH HE REPAIRED HIMSELF, BUT THE PARTS HE RECEIVED FROM THE DEALER WERE DEFECTIVE. WHENEVER HE CONTACTED THE DEALER FOR THE NEW PARTS HE WAS TOLD THEY HAVE NOT ARRIVED AND ARE STILL ON BACK ORDER. THE MANUFACTURER COULD NOT BE REACH. THE FAILURE MILEAGE WAS 24,000.

TL* THE CONTACT OWNS A 2004 GULF STREAM SUN VOYAGER RV. THE CONTACT STATED WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL ODOR OF BURNING RUBBER FROM THE BRAKES. THE CONTACT PULLED OVER AND NOTICE THE BRAKE CALIPER ON THE FRONT PASSENGER SIDE WAS LOCKED. THE CONTACT TOOK THE VEHICLE TO A DEALER TO HAVE THE CALIPERS, BRAKE PADS AND WHEEL BEARINGS REPLACED. AFTER THE REPAIR, THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 09V245000(SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED THE MANUFACTURER REGARDING REIMBURSEMENT AND THE MANUFACTURER DENIED THE CONTACT'S REQUEST. THE CONTACT STATED THAT THE MANUFACTURER SHOULD REIMBURSE THE OWNERS FOR THE COST OF THE REPAIRS TO THE BRAKING SYSTEM. THE FAILURE MILEAGE WAS 19,000.

TL*THE CONTACT OWNS A 2010 GULF STREAM SUPER NOVA RV. WHILE PARKED WITH THE ENGINE RUNNING HE ATTEMPTED TO PULL DOWN THE SLIDE OUT WALL ON THE EXTERIOR OF THE DRIVERS SIDE. THE CABLES AND PULLEYS WHICH ALLOW THE SLIDE OUT WALL TO RETRACT BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THIS FAILURE RECURRED 3 ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED EACH TIME EXCEPT FOR THE RECENT OCCURRENCE. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2005 GULF STREAM COACH YELLOWSTONE RV. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL FRACTURED FROM THE VEHICLE AND DAMAGED THE RIM. THE CONTACT WAS UNAWARE OF THE FAILURE UNTIL HE EXITED THE VEHICLE TO SWITCH DRIVERS. THE VEHICLE WAS DRIVING ON THREE WHEELS AND HE WAS ABLE TO REPLACE THE TIRE. ON A SEPARATE OCCASION, THE CONTACT WAS DRIVING FOR APPROXIMATELY TWO HOURS WHEN HE EXITED THE VEHICLE TO CHECK THE TIRE PRESSURE. HE FOUND THAT THE FRONT PASSENGER SIDE WHEEL WAS MISSING AND THE DRUM AND SPINDLE OF THE AXLE WAS DAMAGED. THE SMALLER OF THE TWO BEARINGS WERE DESTROYED. THE CONTACT STATED THAT THE CURRENT WEIGHT OF THE DAMAGED AXLE WAS RATED AS A GROSS VEHICLE WEIGHT OF 14,400 LBS. THE STICKER INDICATED THAT EACH AXLE WAS 6,000 LBS, MEETING DOT REGULATIONS, YET THE AXLE WAS ACTUALLY 5,000 LBS. THE CONTACT STATED THAT WRONG AXLE WAS PLACED ON THE VEHICLE AND THE TRAILER WAS MISLABELED. THE VEHICLE WAS A SEVEN TON UNIT AND HE FELT IT WAS IMPOSSIBLE TO CARRY A 5,000 POUND AXLE INCLUDING THE 2,000 POUNDS THAT THE TRUCK WOULD CARRY. THE CONTACT WAS ABLE TO ORDER THE NECESSARY PARTS TO MAKE REPAIRS HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VIN AND MILEAGE INFORMATION WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 GULF STREAM YELLOWSTONE RV. THE CONTACT STATED WHILE DRIVING 65 MPH, THE TOW HITCH FRACTURED FROM THE VEHICLE. THE RV WAS FLIPPED OVER. THERE WERE NO INJURIES. THE CONTACT STATED THERE WAS NO INDICATION THAT THE HITCH WAS DEFECTIVE. THE CONTACT WAS AWAITING AN INSPECTION OF THE VEHICLE BY HIS INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGES WERE 42,000.

TL* THE CONTACT OWNS A 2007 GULF STREAM, STREAM-LITE RV. THE CONTACT STATED THAT THE BAR WHICH HOLDS THE WATER TANK SECURE TO THE TRAILER CAME APART ON ONE END AND WAS PARTIALLY HANGING FROM THE VEHICLE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS OUT OF WARRANTY AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT BELIEVED TO THE FAILURE TO BE A POTENTIAL SAFETY DEFECT AND THE MANUFACTURER SHOULD TAKE THE LIABILITY FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 1,500. UPDATED 07/19/10 *BF THE CONSUMER STATED THE REPAIR SHOP OFFERED TO FIX THE PROBLEM. UPDATED 07/21/10.*JB

TL*THE CONTACT OWNS A 2004 GULFSTREAM SUN VOYAGER WITH A WORKHORSE CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FROM THE CHASSIS MANUFACTURER IN MAY 2009 REGARDING RECALL 09V245000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED ACCORDING TO THE RECALL AT THE TIME THE COMPLAINT WAS FILED. WHEN HE CALLED THE MANUFACTURER, HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

TL*THE CONTACT OWNS A 1999 GULFSTREAM PALM BREEZE RV. THE CONTACT STATED THAT THE FLOOR SUDDENLY CAVED IN. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED OF THE REPAIR COSTS. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.