2013 HEARTLAND LANDMARK Complaints

View complaints related to 2013 HEARTLAND LANDMARK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the 2013 HEARTLAND LANDMARK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

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  • 2013 HEARTLAND LANDMARK
    - GOLD CANYON, AZ

    AFTER CHECKING TIRES BOTH AXLE SHOCK ABSORBERS ON THE DRIVER SIDE WERE FOUND TO NOT BE ATTACHED TO THE FRAME AND IN USE ONE WAS FREE AND BENT TOWARDS THE TIRE. WE WERE FORTUNATE IN THAT THE BENT SHOCK ABSORBER RESULTING FROM LACK OF RETENTION TO THE VEHICLE FRAME WAS ON THE REAR AXLE AND THE FORWARD MOTION DID NOT CAUSE IT TO DESTROY THE TIRE. THE FRONT AXLE SHOCK ABSORBER WAS ALSO MISSING ITS RETENTION NUT BUT DID NOT BEND . IF THIS HAD HAPPENED THE MOTION WOULD HAVE CAUSED EXPLOSIVE TIRE FAILURE. THIS IS THE LAST IN A SERIES OF QUALITY CONTROL ISSUES FOR THIS VEHICLE. INSPECTION SHOWED THAT THE RETENTION NUTS TO THE FRAME WERE NOT INSTALLED AND THE MOTION OF THE VEHICLES CAUSED IMPACTS OF THE FREE UPPER END OF THE SHOCK ABSORBER WITH THE VEHICLE FRAME. THE BENT END WAS RUBBING ON THE TIRE WALL. PHOTOGRAPHS ARE AVAILABLE. *TR

    Source: NHTSA WEB SITE