HEARTLAND Complaints

View complaints related to HEARTLAND. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 HEARTLAND BIG COUNTRY
    - CEDAR PARK, TX

    I WAS PARKED OVER NIGHT AT A CAMPGROUND AND UPON MAKING MY PRE-TRIP INSPECTION, NOTICED SEVERAL BUBBLES ON THE FRONT DRIVER-SIDE RV TIRE. HAD THE TIRE REPLACED AND STARTED OUT LATER THAT AFTERNOON ON MY TRIP. ABOUT TWO HOURS IN, HAD A BLOWOUT ON ONE OF THE OTHER TIRES ON THE RV WHILE TRAVELING DOWN THE INTERSTATE AT ABOUT 60 MPH. ROAD SERVICE PUT ON OUR SPARE AND WE WENT TO THE NEXT EXIT A FEW MILES DOWN THE ROAD THAT HAD A TIRE DEALERSHIP. THE DEALER SHOWED ME ON ONE OF THE TWO REMAINING ORIGINAL TIRES ON THE RV, THAT THE TREAD WAS PARTIALLY SEPARATED FROM THE TIRE BODY. I REPLACED ALL OF THE TIRES INCLUDING THE SPARE THAT WAS ALSO A TOWMAX ROAD KING ST23580R16 LRE. ONE BAD TIRE, CHALK IT UP TO THAT'S LIFE, THREE BAD TIRES AND $1500 DAMAGE TO MY RV, NOT GONNA ROLL THE DICE WITH MY FAMILY'S SAFETY! HEARTLAND AND DYNAMIC TIRES NEED TO BE HELD ACCOUNTABLE FOR MAKING AND INSTALLING THIS JUNK ON WHAT I CONSIDER TO BE AN EXPENSIVE ASSET. *JS

    Source: NHTSA WEB SITE
  • 2008 HEARTLAND SUNDANCE
    - 95667, CA

    MAY 2013 ON OUR SUNDANCE FIFTH WHEEL WE HAD POWER LONG TOW MAX TIRES 225/75R15 LOAD RANGE E. THIS WAS A HIGHER WEIGHT RATING THAN ORIGINALLY ON THE TRAILER. WHILE TRAVELING ON HWY 50 AT 55 MPH THE DRIVERS REAR TIRE BLEW OUT. ONCE PULLED OVER IT WAS DETERMINED THAT THE OTHER 3 TIRES HAD TREAD SEPARATION AS WELL. THE TIRES WERE 3 YEARS OLD WITH APPROXIMATELY 5,000 MILES ON THEM. THE TIRE SHOP REPLACED ALL THE TIRES WITH THE SAME MODEL. IN JUNE 2014, ALL 4 TIRES HAD TREAD SEPARATION, ONE CAUSING DAMAGE TO THE TRAILER. TIRE TEMPS WERE TAKEN IMMEDIATELY AFTER AND THEY WERE ALL IN NORMAL RANGE. *TR

    Source: NHTSA WEB SITE
  • 2013 HEARTLAND SUNDANCE XLT
    - DOYLINE, LA

    I WAS DRIVING SOUTH ON I-95 IN SOUTH CAROLINA WHEN THE RIGHT FRONT TIRE ON MY 2013 SUNDANCE 5TH WHEEL CAME APART AND TORE UP THE PANEL ABOVE THE TIRE . I WAS ABLE TO CHANGE THE TIRE AND MAKE IT TO SAVANNA, GA. AND BOUGHT TWO NEW TIRES. I WAS GOING ABOUT 65MPH AND DID NOT HIT ANYTHING ON THE ROAD. THE TIRE IS APOWER KING TOW MAX STR ST235-80R16, DOT 33-12. *TR

    Source: NHTSA WEB SITE
  • 2010 HEARTLAND BIG HORN
    - MACEDON, NY

    TL* THE CONTACT OWNS A 2010 HEARTLAND BIGHORN TRAILER EQUIPPED WITH (NA) COMMODORE TIRES SIZE 235-80R 16, DOT NUMBER RYB5OMAC, SERIAL NUMBER 3211. THE CONTACT STATED WHILE DRIVING 60 MPH THE TIRE BLEW OUT DUE TO TREAD SEPARATION AND CAUSED DAMAGED TO THE TRAILER SKIRT, METAL PANEL AND VALVE DAMAGE. THE TIRE MILEAGE WAS 2,000. UPDATED 9/18/14*CN UPDATED 02/05/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 HEARTLAND BIGHORN
    - DEER PARK, TX

    PURCHASED MY HEARTLAND BIGHORN 3670RL 5TH WHEEL NEW IN JANUARY 2013. THE RV CAME STANDARD WITH POWER KING TOWMAX STR TIRES, ST235/80R16 LR "E". MY FIRST BLOWOUT OCCURRED IN MAY 2014 WITH FEWER THAN 2000 MILES ON THE TIRES. LUCKILY NO DAMAGE TO THE TRAILER. SENT THE TIRE TO THE DISTRIBUTOR WHO CLAIMED THAT IT WAS A ROAD HAZARD ISSUE AND WOULD NOT WARRANTY THE TIRE. I KNOW I HADN'T HIT ANYTHING IN THE ROAD TO HAVE CAUSED THE PROBLEM. THEN TWO WEEKS AGO WE WERE RETURNING FROM A TRIP TO THE TEXAS HILL COUNTRY BACK TO THE HOUSTON AREA WHEN THE SECOND BLOWOUT OCCURRED. BECAUSE I WAS ON A MAJOR FREEWAY (I-10) I LIMPED ALONG TO THE NEXT EXIT WHERE I WAS ABLE TO CHANGE THE TIRE. AGAIN, NO SIGNIFICANT DAMAGE TO THE RV. AFTER STOPPING FOR ABOUT 45 MINUTES THE NEXT BLOWOUT OCCURRED. AGAIN I HAD TO LIMP OFF THE FREEWAY COMPLETELY RUINING THE ALUMINUM RIM. LUCKILY I HAD CARRIED TWO SPARES AND WAS ABLE TO CHANGE IT AS WELL BEFORE HEADING INTO HOUSTON. I STOPPED AT THE FIRST TIRE STORE I FOUND AND REPLACED ALL THE TOWMAX TIRES WITH CARLISE TRAILER TIRES AND MADE IT HOME. THE LAST BLOWOUT COMPLETELY SEPARATED THE TREAD AND BROKE SEVERAL BRAKE WIRES AND SLIGHTLY DAMAGED THE FIBERGLASS FENDER COVER ON THE RV. NO MAJOR DAMAGE TO THE RV OTHER THAN THE ALUMINUM RIM. ALL OF THE TOWMAX TIRES ARE DOT 83B5 MANUFACTURED IN (1012) AND (1112). I'VE ALWAYS BEEN VERY CAREFUL TO CHECK THE AIR PRESSURE ON ALL MY TIRES BEFORE LEAVING OR RETURNING FROM THE TRIP. I MAINTAIN 80 PSI ON ALL TIRES PER THE LOAD RATING ON THE TIRE. I ALSO MAINTAIN A SPEED OF 65 MPH OR LESS WHEN PULLING THE RV. *JS

    Source: NHTSA WEB SITE
  • 2012 HEARTLAND GREYSTONE
    - LIBERTY HILL, TX

    APPROXIMATELY 65 MILES FROM HOME A POWER KING TOWMAX STR 235 80 R 16 BLEW. THE TREAD AND STEEL BELTS SPLIT BLOWING OUT THE SIDE PANELS AND TRIM ON MY 2012 HEARTLAND GREYSTONE 30 MK. A PIECE OF THE TIRE OR SIDE PANEL HIT A CAR FOLLOWING ME AND DAMAGED THE FRONT BUMPER AREA. THE TIRE HAD ONLY 7513 MILES ON IT AND WAS ONLY 2 AND ONE HALF YEARS OLD. THEN ON 5/13/2014 ANOTHER POWER KING TOMAX STR 235 80 R 16 BLEW OUT ON THE OPPOSITE OF THE TRAVEL TRAILER APPROXIMATELY 500 MILES LATER. IT ALSO DAMAGED THE SLIDE OUT, SIDE PANELS AND TRIM. THE ESTIMATED DAMAGE FOR THIS BLOW OUT WAS OVER $1000 DOLLARS. AFTER THAT I BOUGHT ALL NEW TIRES FROM A DIFFERENT MANUFACTURER. SO FAR, 1500 MILES LATER NO PROBLEMS WITH THE NEW TIRES. *TR

    Source: NHTSA WEB SITE
  • 2013 HEARTLAND BIGHORN
    - CENTURIA , WI

    BOUGHT THIS CAMPER IN JANUARY OF 2013 FROM CAMPING WORLD OF CALERA ALABAMA ON WAY TO FLORIDA .WENT ON THEN BACK TO WISCONSIN. CAME TO FLORIDA AGAIN AND NOW ON WAY HOME AN HOUR IN TO TRIP THE TIRE BEGINS TO FAIL! LOOKS LIKE INNER CORDS FAILING. FORTUNATELY MY SON WAS FOLLOWING AND WARNED ME OF WHAT HE COULD SEE HAPPENING.CALLED SALES PEOPLE BUT WERE LEFT HANGING, CAN'T BELIEVE THESE TIRES DON'T LAST MORE THAN 4000 MILES AND NO ONE TAKES RESPONSIBILITY, SOMEONE COULD GET KILLED . *TR

    Source: NHTSA WEB SITE
  • 2013 HEARTLAND ROAD WARRIOR
    - BRADENTON, FL

    WHILE DRIVING ON I-75 IN FLORIDA, LESS THAN 20 MILES INTO THE DRIVE, I HAD A BLOWOUT CAUSING 4000 DOLLARS WORTH OF DAMAGE TO THE TRAILER. THE TIRE WAS A POWERKING TOWMAX 235/80/R16. THE TIRE PRESSURES WERE VERIFIED AT 80 PSI BEFORE THE TRIP. THESE ARE THE ORIGINAL TIRES THAT CAME ON THE RV WHEN I BOUGHT IT NEW, AND THERE WERE NO OBVIOUS SIGNS OF WEAR BEFORE THE TRIP. THESE TIRES ARE DANGEROUS AND NEED TO BE TAKEN OFF THE ROAD. *TR

    Source: NHTSA WEB SITE
  • 2012 HEARTLAND CYCLONE
    - SELMA, TX

    ON A RECENT TRIP TO BIG BEND TEXAS WE EXPERIENCED 3 BLOWOUTS ON OUR HEARTLAND TOYHAULER. WE WERE IN THE MIDDLE OF NO WHERE AND DID NOT HAVE CELL SERVICE. FORTUNATELY WE WERE TRAVELING WITH CLOSE FRIENDS THAT HAD THEIR 5TH WHEEL. WITH NO HELP IN SIGHT THE MEN CHANGED THE TIRES THEMSELVES TWICE WITHIN 100 MILES. WE HAD TO USE OUR SPARE AND OUR FRIENDS SPARE TO MAKE IT TO A TOWN WHERE WE COULD GET BOTH BLOWOUTS REPLACED. LET ME ADD THAT BEFORE WE LEFT TOWN WE HAD TO REPLACE A TIRE BECAUSE OF A BLOWOUT FROM ANOTHER TRIP. SO WE'RE HEADED HOME WITH 2NEW TIRES AND A RECENTLY REPLACED TIRE. SON OF A GUN IF WE DIDN'T HAVE ANOTHER BLOWOUT ON THE NEXT DAY. SO NOW ALL 4 TOW MAX P230 85R16 TIRES HAVE BEEN REPLACED. WE CHECKED THE TIRE PRESSURE EACH DAY AND WE'RE EMPTY IN THE TOY HAULER AREA. ALL THREE BLOWOUTS OCCURRED ON A PAVED ROAD WITH NO POT HOLES OR OTHER OBSTACLES IN SIGHT. OUR SPEED NEVER EXCEED 60. NEEDLESS TO SAY OUR RV IS STILL IN THE SHOP GETTING THE DAMAGE REPAIRED. WE ARE NOW IN THE MARKET FOR 4 NEW AMERICAN MADE TIRES AND WILL GO TO A LARGER 14PLY TIRE. *TR

    Source: NHTSA WEB SITE
  • 2009 HEARTLAND CYCLONE
    - COALVILLE, UT

    TL* THE CONTACT OWNS A 2009 HEARTLAND CYCLONE 3950 RV. THE CONTACT STATED THAT THE TWO REAR ALUMINUM WHEELS CRACKED CAUSING THE TIRE PRESSURE TO DECREASE AND AS A RESULT, THE TIRES BLEW OUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000. THE CURRENT MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE