HME Complaints

My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.

FAN CLUTCH SEPARATES WHILE THE ENGINES RUNNING. HME HAS IDENTIFIED THE PROBLEM AS BEING THE INCORRECT FAN BLADES BY COLOR. AIR DRIVE FAN CLUTCH USES BLACK COLOR FAN. IF USING WHITE FAN WITH FAN CLUTCH CAUSES INCORRECT BALANCE AND FAN CLUTCH FAILURE. THEY KNOW THEY HAVE BUILT THE TRUCK INCORRECTLY AND OFFER NO SUPPORT. I HAVE ONE TRUCK THAT HAS FAILED TWICE AND ONE TRUCK THAT HAS FAILED ONCE. THEY ARE KNOWINGLY INDANGERING FIREFIGHTERS LIVES!

THE CONSUMER NOTICED A CRACK IN THE WINDSHIELD. NO ONE HEARD ANY STONES OR REASONS FOR CRACKING. WENT TO WESPORT HONDA DEALER REPORTED THAT IT LOOKED LIKE CRACK FROM PEBBLE. THE CRACK HAS EXPANDED ACROSS THE WINDSHIELD. HEARD THAT THERE WAS A RECALL ON HONDA WINDSHIELD ELEMENTS. THE CONSUMER DISCOVERED THERE WAS CLASS ACTION LAWSUIT PENDING AGAINST HONDA.