2021 HONDA ACCORD Complaints

Infotainment head unit (touchscreen radio) overheats in the warmer months, causing the touchscreen to process commands without human touches (acts like a ghost is operating the unit). This can range from calling radom people within my contacts, turning th volume of the radio up to the max volume (startling and distracting), starting/stopping a GPS route, to freezing the screen altogether. I feel this is a safety issue, as we are warned not to operate this unit while the car is in motion. When the head unit is operating on its own, it is distracting and startling at times while driving. This can cause an accident. I've heard other owners say the manufacturer of this head unit has stated they don't have a fix for the "overheating" issue. Honda should be pursuing a remedy for their consumers to correct this safety hazzard.

While I was driving on the freeway, the car brakes hard on its own when there were no cars in front of me. This happened twice. Thankfully there were no cars behind me either, otherwise I might have gotten into an accident

The contact owns a 2021 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle started jerking. Several unknown warning lights were illuminated. The contact stated that some time after the incident, the vehicle was involved in a crash due to the vehicle jerking and all the lights illuminating on the instrument panel, resulting in damage to the front bumper. The vehicle was taken to a local dealer, where it was diagnosed that the turbocharger needed to be replaced due to a missing screw. The dealer advised the contact to contact a local independent mechanic for assistance, who performed a repair before the crash. The vehicle was taken to the independent mechanic, where it was diagnosed with a loose battery. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

My car slammed on its own brakes hard out of nowhere with nothing in its forward. The first time it happened was about 9 months ago while I was driving on the highway, it was a quick moment of breaking without any reason, but the car didn't stop. Today it happened again, the speed was about 30 m/h, the car slammed hard on the brakes to an almost complete stop. I was lucky, nobody was behind.

The contact owns a 2021 Honda Accord. The contact stated while driving at approximately 30 MPH, the vehicle independently slowed down as if the brake pedal was depressed. The contact stated that a warning for the brakes and the collision mitigation and check engine warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the turbo charger needed to be replaced. The vehicle was repaired. The contact retrieved vehicle however, several warning lights were illuminated. The contact parked the vehicle and had not returned it to the dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance). The failure mileage was approximately 98,000.

Information console glitches randomly and will close out maps, play music, switch input sources, and will call/hangup without driver input. Initially happened maybe 1-2 times a month, however now happens constantly making the entire informatics system inoperable and is very distracting. I am unable to upload the videos of it glitching (this doesn’t allow video files) but can provide if needed

Shortly after purchasing this 2021 Honda Accord Hybrid (used, from a dealer), the infotainment touchscreen began to exhibit phantom touch behavior — the screen activates or presses buttons on its own without user input. This causes menus to change, volume to fluctuate, navigation to exit, or apps to open/close while the vehicle is in motion. It occurs frequently. The issue is not related to driver error, screen protector use, or moisture. The system has been rebooted and factory reset without improvement. A dealership employee has personally witnessed the issue in person, and I have recorded video proof of it occurring. This behavior is distracting and unsafe, as it pulls the driver’s attention away from the road unexpectedly as the screen flashes, and produces audible beeps. This issue makes it difficult or impossible to control basic vehicle functions like audio, phone calls, or climate. On one occasion, it rapidly switched inputs and opened screens while I was actively driving. Given how many critical systems are integrated into this touchscreen — including vehicle settings, audio, climate, backup camera interface, and navigation — a malfunction like this compromises safe operation of the vehicle whilst the vehicle is in motion. This defect was not disclosed prior to sale and was present within the first few days of ownership. I urge NHTSA to investigate this issue for potential design flaws or hardware failures in Honda’s infotainment systems, particularly in Accord Hybrid models with the Display Audio touchscreen.

Dashboard showing brake system issue. See dealer. Took it to dealer they advised changing brake sensor

The control panel/display touch screen stops working and the display acquires a mind of its own. It begins selecting things randomly and quickly. Automatically changing the radio, volume, and calling people in my contacts. Major distraction while driving and has almost caused accident for me multiple times

There is a loud humming noise that is starts at 40 mph. The noise comes and goes, but sometimes lasts for 10 minutes. It appears to be the Active Noise Cancelling unit. There was a previous bulletin Service Bulletin 21-053 about this issue for 2018-2020 Honda accords