2021 HONDA ACCORD Complaints

Car won’t start, all lights on the dashboard are on and off and shows a message about brake problems and contact the dealership

The contact owns a 2021 Honda Accord. The contact stated that while operating the vehicle, the infotainment center screen malfunctioned, causing the backup camera display to glitch and become distorted. The vehicle was taken to the local dealer, who diagnosed that the infotainment center display was faulty and needed to be replaced. The infotainment center display was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 74,716.

Infotainment screen is glitching. Randomly selecting options, turning on GPS, turning off GPS, changing the stations, and just selecting the different options on screen without actually having touched it with a finger.

I am submitting this report to bring attention to a recurring issue with the infotainment/radio system in my vehicle, which I believe may warrant inclusion in a safety recall. The radio system in my vehicle has been experiencing persistent malfunctions, including ghost touching—where the screen registers inputs that I have not made. These phantom commands result in erratic behavior such as random changes to settings, volume fluctuations, unintended calls, and frequent screen switching. In some instances, this has caused significant distraction while driving, raising safety concerns. This issue appears to be electrical or software-related, and I have seen reports from other drivers of similar occurrences in the same make/model. I believe this defect poses a potential safety risk due to its impact on driver focus and control of in-car systems. I respectfully request that this malfunction be investigated by the NHTSA for potential inclusion in a recall or technical service bulletin, as it may represent a broader issue affecting other vehicles of the same type. Thank you for your attention to this matter.

Touch screen radio is not responding to my touch as well as it is pressing the buttons on the touch screen itself like a ghost.

The infotainment system has major issues. We cannot use it bc it is dangerously distracting. If a phone is connected it will randomly make unrequested calls, mute calls over and over again, turn off navigation, falsely reports police or accidents without anyone prompting it to do so and randomly turns on static and loud radios stations. Which is startling. It will also randomly start playing iTunes or a podcast that you’ve never heard of. It is always flipping screens. It isn’t an occasional occurrence. It is all the time. Recently during a 10 minute drive it made 4 unrequested calls. If a phone is not connected it flips through screens and turns on the radio randomly and tries to connect to phones without being requested to do so. When you do try to connect a phone good luck. It won’t work easily or only the sound will come through but the screen will say nothing is connected. The touch screen only works about 20% of the time. You have to find your phone to hang up a phone call you didn’t make. We have recorded video of incidences. It has been happening since we got the car but recently it has been worse.

Experienced CMBS with malfunctioning false breaking while no obstacle, acceleration delays (Features not available: Electric braking, lane departure, Electric power steering, Cruise control, Adaptive collusion prevention and brake system warning on dashboard).

The contact owns a 2021 Honda Accord. The contact stated that while driving at 60 MPH, the vehicle's auto braking applied without warning. The vehicle was rear-ended by a possible 2024/2025 Buick Envista. The driver of the Buick left the scene of the crash. The brake warning light was flashing. The contact stated that the failure was related to NHTSA Action Number: EA24002 Forward Collision Avoidance. There were no reported injuries, air bag deployment or fire. A police report was filed. The driver was able to continue driving. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 71,080.T he VIN was invalid.

While driving all of a sudden seat belt sign pops up and stays there . I think there is something wrong with seat belt system.

This issue has been happening since purchasing my vehicle in 2021. While driving my 2021 Honda Accord Hybrid in warm weather (above ~60°F), the infotainment touchscreen malfunctions frequently. The screen registers phantom touches on its own—switching menus, blasting the radio, canceling navigation, and dropping phone calls. After each phantom touch, the screen becomes completely unresponsive for 30–60 seconds, leaving me unable to access key functions like navigation or climate controls. This happens almost daily in warmer conditions, especially on longer drives. My Honda dealer replaced the audio unit, but the problem persists. They acknowledged it’s a known issue but have no fix. This malfunction is a major safety risk and makes it difficult to comply with hands-free laws, as I’m forced to troubleshoot the touchscreen while driving.