2017 HONDA ACCORD Complaints

My 2017 Honda Accord Hybrid was having an issue where several warning lights would light up on the dashboard, so I took it in to Auburn Honda, located at 1801 Grass Valley Hwy, Auburn, CA 95603, to get the car serviced under warranty. They made the necessary repair, which was the replacement of a battery component and I picked up the car on 2/2/21. After about 45 minutes of driving the car with no stops immediately after picking up the car, the warning lights returned and the car suddenly shut off. When I tried to restart the car, smoke billowed from the rear. Shortly thereafter, the entire car was engulfed in flames. This incident occurred more than a year ago and ever since I have been trying to get the proper individual or individuals to accept responsibility for this incredibly dangerous and costly incident, for which we have still received NO compensation. My insurance provider, Atlantic Casualty, and Auburn Honda's insurance provider, Federated Insurance, both sent out fire inspectors of their own accord and they concluded that the battery malfunctioning caused the fire. At this time, the car was at Auburn Honda and the inspection was conducted there. My most recent step and what has led me to file this complaint is that I made a claim months ago with American Honda Motor Corporation on the advice of Auburn Honda to find a resolution to this incident. They have been uncooperative and refuse to accept that the fire was caused by the battery. After the car was moved to a junk yard and almost a year had passed from the date of the incident, they sent out their own fire inspector who concluded that the cause of the fire was not the battery. This is on a car that has already been inspected and changed hands and locations several times at this point. They refuse to accept responsibility despite the fact that two independent fire inspectors already concluded that the cause WAS the battery, which is supplied and approved by American Honda Motor Corporation.

Charging system. New battery has been placed. Alternator checked & starter checked. Fuses checked. Car is still saying check charging system

WHILE MAKING A LEFT TURN STEERING BECAME STIFF ,HIT CURB SENT FOR BODY AND MECHANICAL REPAIR AND NOW WHILE DRIVING ANY SPEED , OR AT IDLE FOR A FEW MINS ,PROBLEM GETS WORSE ON WARM TO HOT DAYS (much worse),,eps light comes on but also will have steering return then lose quickly on and off ,making it much more dangerous as I cannot commit to how hard to pull wheel ,shot across two lanes last time it happened .FIRST WARM DAY YESTERDAY WITHIN 20 MIN 0F LOCAL DRIVING THE CAR EPS WENT WILD WITH INTERMITTENT RAPID FIRE FAILS .DEALER SAID ITS OK THEN SAID RACK IS SMASHED THEN SAID ITS LOOSE WIRES ON TWO SOFT SET TERMINALS .CANNOT BELIVE THEM AFTER THREE DIAGNOSTIC CHANGES ON SAME ISSUE AS NOTHING IS SMASHED .THEY WAMT 5K TO REPLACE ENTIRE RACK , NOW ,ALL THIS UNDER 30K MILES !

Twice in the past month the steering has frozen on my 2017 Honda Accord hybrid, making it nearly impossible to turn the wheel manually. Fortunately on both occasions we were driving at low speeds on city streets and could pull over or drive slowly to a destination. There were no warnings that the steering was about to freeze, but both times the automatic lane departure light came on. In the second instance I was driving on a narrow street and I was not outside of my narrow lane or I would have hit the curb or oncoming cars. The car was checked once by a highly regarded mechanic who could find nothing wrong with the steering or electronic system. This was one day after the first incident and the steering worked normally on the short ride to the mechanic. The car has now been at the dealer's service center. I am concerned that the car is not safe to drive.

UNKNOWN My brother had a car accident and was deceased in it. Very disappointed in Honda's safety/crash ratings.

I am Air Force Active Duty, stationed in Germany. The recall was released in Jan 2019. My vehicle was on its way to Germany at the time. I took my vehicle to the Honda dealer in Frankfurt, Germany. They performed the required work to update my recall. I believe, I'm waiting on the US to update the information as "Complete". I will be leaving Germany 3 May 2022 and will need to ship my vehicle prior to my departure. I can not ship it with an open recall. Please advice on what I need to do to get the proper documentation. Thank you!

The contact owns a 2017 Honda Accord. The contact stated while at a complete stop at the stop light, the engine emitted abnormal sounds and was running abnormally as if the vehicle was going stall. The contact shifted to park and the engine started running normally. The contact then shifted to drive and continued to drive the vehicle. There were no warning lights illuminated. The contact stated while at a complete stop in a drive through, the vehicle stalled inadvertently. The check engine warning light, brake warning lights, and other unknown warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact and her husband pushed the vehicle into a parking space with assistance. The contact was able to restart the vehicle after 25 minutes and drove to her residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they would follow up with the dealer. The failure mileage was approximately 46,500.

The contact owns a 2017 Honda Accord. The contact stated that while driving, the vehicle inadvertently slowed down and stalled with several unknown warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the local dealer where it was diagnosed there was a failure with the wires. Additionally, the engine fan and the other fuel pump needed to be replaced. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 44,000. Consumer stated faulty high pressure fuel pump was the cause of the engine stalling. Consumer has another 2017 Honda Accord that is exhibiting the same issue. Consumer has been informed by American Honda that consumer needs to have it diagnosed at a Honda Dealership.

I purchased the car new on 9/16/16. I have had to replace the battery 4 times and I have had several incidents where the car froze/stalled, especially on left hand turns, for no reason, causing several near-misses from oncoming traffic. This is the record of car issues reported: 4/25/17 @ 9,197 miles – “freeze” issue first reported to the dealer. I did my best to describe it as a loss of power/unable to accelerate through an intersection. Upon a test drive with the service tech, I was unable to re-enact the problem. The dealer could not find any cause for the failure. 10/5/17 @ 15,604 mi - 2nd “freeze” issue reported. Dealer replaced battery stating dead cell was noted and instructed me to keep it out of ECO mode. 3/1/18 - Complained to Dealer that the car was idling rough. Could not find cause. 7/26/18 @ 26,363 mi - 3rd freeze issue complaint, however, no recommendations made. Also complained about idle and vibration in steering wheel. Could not find cause. 5/3/19 @ 36,660 mi - New battery purchased @ Interstate. 2/8/21 @ 56,785 mi - Battery purchased @ Honda for $188. Interstate refunded the purchase price of the battery from 5/19. 3/14/22 @ 73,924 mi - Battery replaced @ Honda. Dealer stated they noted the starter was sticking and it was replaced for $758. I continue to have issues with the car losing power in the middle of a turn, particularly when turning left and have adjusted the collision detection sensor. There are no warning lights or other indicators that I'm losing power... it just happens. I have adjusted by not attempting a turn in the presence of oncoming traffic.

Traffic was traveling at around 55 miles per hour. The car in front had to make a quick stop to avoid hitting a flagger that could not be seen due to the sun. My car that is equipped with Hondas forward collision mitigation system did not respond. I pressed the brakes myself but did not stop in time resulting in an accident. The system does activate randomly while driving and will slam the brakes when no objects are in the path of the vehicle.