2021 HONDA ACCORD Complaints

Infotainment system randomly cycles through menu, as if I'm pressing buttons on the screen. It will lose navigation, randomly call my contacts and audio will turn off and on. This is extremely unsafe. Once it starts doing this the screen becomes unresponsive to actual touch. I can't stop it if I want to. I'm stuck disconnecting my phone and using the screen as navigation, constantly looking down while driving or holding the phone to make a phone call. Local Honda dealerships have told me that it's a common problem with no solution.

Infotainment is malfunctioning and it is available for inspection. The screen clicks on its own, and leads to GPS errors, makes incorrect phone calls and does not respond to my inputs. It has not been reproduced by the dealer, but I have videos and have shown the dealer. It has not been inspected by others. There were no messages or warning lamps.

The touch screen display malfunctions and is often either unresponsive or it has ghost touches and moves across various screens while you are driving and during navigation. The system will make calls, activate voice assistance, move the map when navigation is active to where you can no longer see your route, switch between audio sources, open random apps, etc while driving leading to distraction. The touch screen will not respond to your touch but continue to do its own thing. This is dangerous while driving because it is hard to end calls, get back to your navigation, or focus on the road when voice assistants are activated randomly and difficult to turn off. There is not a reset button for this issue so it may continue the duration of your drive. The issue has been confirmed by a dealer with the suggestion to replace but online forums suggest this is a widespread issue and replacement does alleviate the problem. The vehicle has not been inspected by police or insurance. There were not any warning lamps, messages, or systems prior to the issue.

The contact owns a 2021 Honda Accord. The contact stated that while driving at various speeds, the brakes would suddenly apply, stopping the vehicle immediately. The failure had become more persistent. The contact would immediately apply the accelerator, and the vehicle would gradually accelerate forward. The traction control failure, brake system failure, cruise control, and the mediation light were illuminated, all related to the various drive assistance systems within the vehicle. When attempting to shift from the sport mode to economy or regular modes, it shows as unable or failure. The vehicle had not been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 62,000.

I bought my vehicle around May 2024. Initially, everything seemed fine. However, I noticed that my car was starting to slow down and would enter limp mode, preventing me from exceeding a certain mileage. Subsequently, all the lights on my dashboard began flashing, prompting me to pull over and call a mechanic shop. I had all the necessary maintenance and repairs performed as per the plan. After starting the vehicle, all the lights turned off, and it drove smoothly. A few weeks later, all the lights came back on again, and nothing showed on the OB2 Reader, which I thought was odd because something shouldve popped up if all the lights on my dashboard was going all crazy. The mechanic said the same thing and maybe thought it was the battery, sensors going bad, or even the wiring. But he checked everything and said he didnt find any issues. So I went home and the lights on the dashboard stayed on for 30 seconds and then turned off after I started the car. The lights turning on all at once on the dashboard became more frequent and this time, the check engine light illuminated, indicating a misfiring issue. I took the vehicle to a mechanic shop for a thorough inspection, and they made a few minor adjustments. However, two months later, the same problem recurred. All the lights came on again, and the vehicle misfired once more, accompanied by the check engine light. Upon further investigation, it was discovered that the issue was a head gasket leak. Additionally, the seat belt alert for the passenger and rear seats, as well as the child car seat, failed to function properly.

2021 Honda Accord EX-L, 1.5T turbocharged engine. Within 8 months of purchase at approximately 21,900 miles, I experienced three separate incidents of sudden complete engine power loss at highway speeds. During each incident the vehicle would not exceed 2,000 RPM and multiple warning lights illuminated simultaneously including check engine, TPMS, brake system warning, and Honda Sensing alerts. The vehicle was inspected by two independent Honda dealerships on multiple occasions including cylinder drop tests, leakdown tests, and full fluid checks. The vehicle passed every test at both locations with fluids confirmed properly maintained. Despite passing all professional inspections the power loss incidents continued to recur. The third incident occurred in a residential driveway with a passenger present and was captured on video. A Honda dealership subsequently diagnosed a head gasket coolant leak with an estimated repair cost of approximately $8,000. Research revealed numerous other 2021 Honda Accord 1.5T owners reporting identical symptoms regardless of maintenance history. This appears to be a known design defect in the 1.5T cylinder head where a narrow coolant passage represents a structural weak point that fails regardless of maintenance. Owners have been reporting this to NHTSA since 2024 requesting a recall. This defect created dangerous conditions at highway speeds with passengers present on multiple occasions. The vehicle is currently available for inspection at a Honda dealership. I am requesting NHTSA investigate and initiate a formal recall of all affected vehicles. i have everthing documeneted from the 4 dealship visit ive done since the start of the issue.

Infotainment Center: I am submitting this complaint regarding my 2021 Honda Accord Sport and the ongoing issues I’ve experienced with its infotainment system. This problem has been persistent, unpredictable, and increasingly concerning from both a usability and safety standpoint. Since purchasing the vehicle, the infotainment center has repeatedly malfunctioned without any warning. The screen will freeze, switch from setting to setting, or become unresponsive to touch input. At times, it will randomly reboot while I am driving. These issues occur regardless of whether I am using navigation, Bluetooth audio, or even when the system is idle. This also affects the ADAS, periodically, warnings will be displayed, and then not show up. What makes this especially troubling is how it affects my ability to safely operate the vehicle. For example, when the system freezes, I lose access to navigation directions mid-route, which forces me to either drive without guidance or attempt to troubleshoot the issue while on the road. Similarly, when using hands-free calling or music controls, the glitches can be distracting and require repeated attempts to regain control, taking my attention away from driving. I rely on my vehicle daily, and this ongoing issue has caused a great deal of frustration and concern. A modern vehicle’s infotainment system is not just a convenience—it is integrated into essential driving functions. When it fails, it directly impacts driver awareness and safety. I am requesting that this issue be investigated further, as it appears to be a systemic problem rather than an isolated defect. I hope that by reporting this, it may help lead to a resolution for myself and other drivers experiencing similar problems.

The lights and warnings below popped up on my dash after the engine light had come on and then off again for about a week. See below, -Emission system problem Avoid heavy acceleration and high speed. See dealer -tpms light -brake system problem -brake hold system problem -electric power steering system problem -vehicle stability assist system problem -hill start assist problem -adaptive cruise control system problem -collision mitigation braking system problem -road departure mitigation system problem Went to get diagnosed at the dealership and was told that the turbo on my engine had failed. Mechanic said it had nothing to do with me and that it failed on its own. I saw that it was a reoccurring problem with other Honda owners with the same year, make, and model as mine but are being given the run around and no solution.

The USB port in the center console of my 2022 Honda Accord (VIN: [XXX] ) is physically loose and wobbly, causing intermittent disconnection of Apple CarPlay. The vehicle is available for inspection upon request. When CarPlay disconnects while driving, I lose access to my navigation (GPS), requiring me to manually interact with my phone or the infotainment screen to restore the connection. This creates a significant distracted driving hazard. The disconnection occurs unpredictably with minor road vibrations or bumps, meaning it frequently happens at highway speeds. Not yet. The vehicle has not yet been brought in for this specific issue. The problem is consistently reproducible — any slight movement of the USB cable causes disconnection. This is a known and widely reported issue No. The vehicle has not yet been inspected by any of these parties regarding this specific defect. No warning lamps illuminate. The only symptom is the CarPlay interface disconnecting on the screen when the vehicle hits a bump or the cable is slightly moved, indicating the USB port itself is physically loose and failing to maintain a stable connection. The issue began and has persisted since I first noticed it. No prior warning was given before the port became loose. The USB port used for wired Apple CarPlay is physically loose and wobbly, causing the connection to drop with the slightest vibration or road bump. I have tried multiple cables and positions without improvement. Losing CarPlay while driving means losing active navigation, forcing dangerous driver distraction to reconnect. This is a known defect reported by numerous 2021 Accord owners. I am requesting this be investigated for a potential recall or technical service bulletin.???????????????? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

4 out of 5 times driving the car the infotainment screen with get random touches guiding you to unknown menus or system setting or maybe just to a different radio station. Where I think this becomes a legitimate safety concern (asside from changing vehicle settings like security) is when trying to use maps function the random touches will direct the map away from where you are or where your next turn might be. So you basically need to keep hitting re-center just to get you back on course. However most of the time there is an uncomanded touch that is stuck on the screen or possibly a number of touches that prevent a real finger print touch to be sensed ultimately preventing you from re-centering. This causes extended moments where attention is taken away from the road or late/last minute route correction causing unsafe road/driving conditions. The manufacturer only recommends doing a system restart of your infotainment screen which does nothing or complete replacement of the screen which in many cases including my own is not covered by warranty.... the alternative is to disconnect your phone from android auto or apple car play and use it in your hand which again causes distracted driving. If this was something as simple as a volume knob or temperature control not responding I wouldn't even be here but since it always touching different placed and navigating you places you dont want to be i see it as a clear safety issue that should be corrected. Thanks