2017 HONDA ACCORD Complaints

TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE DRIVING VARIOUS SPEEDS AND MAKING A LEFT TURN, A LOUD ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT DRIVER SIDE WHEEL AREA. THE VEHICLE WAS TAKEN TO THE DEALER (HONDA OF ROANOKE, 403 PREMIER BLVD, ROANOKE RAPIDS, NC), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 12,000.

ON FRIDAY, APRIL 27, 2018, WHILE DRIVING ON A MAJOR HIGHWAY AND PARKWAY ON THREE OCCASIONS I HAD A SYSTEM FAILURE WHILE DRIVING AND LOST BRAKING ABILITY. I APPLIED THE BRAKE PEDAL & THE CAR DIDN'T SLOW DOWN. I USED THE HANDHELD PARKING BRAKE TO STOP. WHEN THE CAR WAS TURNED OFF & RESTARTED SYSTEMS ALL WORKED FOR A FEW MINUTES & THEN FAILED AGAIN. I DROVE OFF THE HIGHWAY TO SAFETY & PARKED. ON SATURDAY, APRIL 28, 2018, I DROVE THE CAR TO HONDA SERVICE CENTER. SERVICE ADVISOR FENIX DID NOT BELIEVE ME BUT THEY ENDED UP GIVING ME A LOANER CAR. ON MONDAY, APRIL 30, 2018, I RECEIVED A CALL FROM SERVICE ADVISOR FENIX ASKING IF THE SERVICE MANAGER COULD DRIVE MY CAR HOME BECAUSE THEY CANNOT FIND ANY ISSUES WITH MY CAR OR MY BRAKES. I SAID YES. SERVICE MANAGER EXPERIENCED THE SAME SYSTEM FAILURE THAT I EXPERIENCED WHILE HE WAS DRIVING HOME. ON MAY 12, 2018 I PICKED UP MY CAR FROM HONDA AND WAS TOLD ISSUE WAS FIXED. ON MAY 17, 2018, AT ABOUT 6:22 AM, I WAS DRIVING ON THE CROSS ISLAND PARKWAY IN HEAVY RAIN WHEN I ONCE AGAIN EXPERIENCED A TOTAL SYSTEM FAILURE RESULTING IN MY CAR NOT HAVING THE ABILITY TO STOP BY APPLYING THE BRAKES. I STOPPED AGAIN BY UTILIZING THE PARKING BRAKE. HONDA TOWING TOWED THE CAR TO THE HONDA DEALERSHIP WHERE AN EMPLOYEE THEN DROVE THE CAR TO THE HONDA SERVICE CENTER AND THEN RETURNED TO THE DEALERSHIP IN A DIFFERENT CAR TO PICK ME UP AND TRANSPORT ME TO THE SERVICE CENTER. I HAVE NO CONFIDENCE IN THIS CAR AND CANNOT EVER SEE MYSELF DRIVING IT OR ALLOWING MY FAMILY TO RIDE IN IT REGARDLESS OF WHO IS DRIVING IT AS IT IS NOT SAFE!!

CAR NEEDED TO BE JUMPED STARTED TWICE. DEALERSHIP UNABLE TO FIND CAUSEO OF BATTERY NOT FUNCTIONING. TOWED TO DEALERSHIP. BATTERY AND ALL OTHER DIAGNOSTIC TESTS FAILED TO SHOW ANY CAUSE OF DEAD BATTERY. FIRST TIME, CAR WOULD NOT START AFTER WAITING 20 MINS. SECOND TIME, CAR IN GARAGE OVER NIGHT WOULD NOT START.

BRAKING MITIGATION SYSTEM SENSOR FAILS WHEN SWITCHING LANE ON THE HIGH WAY BRAKES APPLIED BY ITSELF AND VEHICLE COMES TO A COMPLETE STOP WITH A LOSS OF POWER AND HEAVY STEERING AND COULD LEAD TO CRASH BY ANOTHER VEHICLE REAR END ME LANE DEPARTUE MITIGATION RADAR CAMERA FAILS ISSUE FALSE ALARM WHILE YOU ARE STAYING IN YOUR LANE AND STEERING BECOMES HEAVY BOTH ARE ON GOING ISSUES MAY 13 2017 CONTACTED HONDA DEALRSHIP MANY TIMES AND THEY SAY VEHICLE SENSOR HAS PROBLEM SOFTWARE FOR SAFETY COMPONENT HAS A PROBLEM SENSOR AND CAMERA NEED CALIBRATION VEHICLE AS DESIGNED WITHIN SOFTWARE LIMITATION OH VEHICLE BEEN IN AN ACCIDENT OH WARRANTY NOT COVERING YOUR INSURANCE SHOULD PAY FOR CALIBRATION IT IS COVERED UNDER WARRANY WILL REPLACE BUT THEY DONT

TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED; HOWEVER, DUE TO A DELAY IN THE CONTACT'S REACTION TIME, SHE CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAG INDICATOR ILLUMINATED AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST BRUISES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CALLED GALPIN HONDA AT (818) 837-6100 (LOCATED AT 11151 LAUREL CANYON BLVD, SAN FERNANDO, CA 91340), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 30 MPH AND YIELDING FOR A FIRE TRUCK, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT AND THE CONTACT WAS LAUNCHED FORWARD. THE CONTACT SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. *TT

I HAVE A CONTINUOUS SOUND IN MY DRIVERSIDE FRONT TIRE IT HAS BEEN GOING ON SINCE I PURCHASE THE CAR THEY TOLD ME IT WAS SOMETHING THEY CAN FIX BUT IT ONLY STOP THE SOUND FOR A LITTLE WHILE SO I HAVE A BRAND NEW CAR THAT HAS A WHOPPING SOUND IN IT AS I GO DOWN THE ROAD THEY TOLD ME IT WAS BECAUSE OF THE RIM BUT IT WAS TOTALLY SAFE I DO NOT UNDERSTAND THE PROCESS OF GETTING IT FIXED BECAUSE THEY SAID I WOULD HAVE TO WAIT UNTIL THEY RECALL IT'S DONE BEFORE THEY CAN FIX THE PROBLEM I DO NOT THINK IT'S FAIR THAT I HAVE BOUGHT A BRAND NEW CAR THAT HAS A ISSUE AND NO ONE IS CONCERNED ABOUT FIXING.

THE VEHICLE WAS PARK IN THE DRIVEWAY AT NIGHT AND WHEN WE CAME OUT AT NIGHT THE WINDOWS AND SUNROOF WHERE FULLY OPEN ON A RAINY NIGHT SO I HAVE A LOT OF WATER DAMAGE ALSO. I SEEN THAT PEOPLE SAY THAT THE REMOTE COULD HAD BEEN PRESS BUT THAT IS NOT POSSIBLE BECAUSE THE KEYS WHERE JUST LAYING ON THE TABLE. ALSO THE CMARA TO BACK UP AND THE LANE CHANGING DON'T WORK SOMETIMES.

WHEN DECELERATING WHILE MERGING ONTO A HIGHWAY AT APPROXIMATELY 30MPH, THE CAR SUDDENLY SUDDENLY BECAME DIFFICULT TO CONTROL. ALL AT ONCE, THE CAR'S CONTROL AND STEERING COULD NOT BE EASILY MANEUVERED AND ELECTRIC POWER SYSTEM (EPS) INDICATOR LIGHT FLASHED. THERE WAS NO WARNING NOR INDICATION THAT THE STEERING WAS COMPROMISED. I MANAGED TO REGAIN CONTROL OF THE CAR WHILE ALLOWING IT TO COAST. THE STEERING WILL WAS STIFF AND LARGE AMOUNTS OF TURNING DID NOT NOT CONTROL THE CAR ACCURATELY. I COASTED TO A STOP IN A NEARBY PARKING LOT AND PUT THE CAR IN PARK AND TURNED OFF THE IGNITION. WHEN THE CAR WAS RESTARTED, THE EPS LIGHT WAS NOT PRESENT AND THE STEERING CONTROL WAS REESTABLISHED. THINKING THIS WAS POSSIBLE DUE TO A GLITCH, I CONTINUED DRIVING FOR ABOUT TWO MILES WHEN THE SYSTEM ONCE AGAIN WENT OUT AND THE EPS LIGHT SIGNALED AT THE SAME TIME. I WAS NOT ABLE TO MOVE THE CAR OFF OF THE HIGHWAY, BUT WAS ABLE TO STOP AT A TRAFFIC LIGHT TO PUT THE CAR IN PARK AND TURN IT OFF TO RESET THE SYSTEM. I WAS ABLE TO THEN DRIVE THE CAR HOME. THE NEXT MORNING, WHILE DRIVING TO THE CAR DEALERSHIP, THE STEERING BECAME UNCONTROLLABLE AND A BASIC TURN COULD NOT BE MADE WHEN THE CAR WAS AT A LOW SPEED. I EXPLAINED THAT THE CAR COULD NOT BE SAFELY OPERATED DUE TO THIS ISSUE. THE DEALERSHIP CALLED HOURS LATER TO NOTIFY ME THAT THEY WERE ORDERING A NEW POWER STEERING RACK. WHEN I INQUIRED AS TO WHAT THE ISSUE WAS I WAS INFORMED THAT THE CODE SIMPLY RECOMMENDED THE SYSTEM TO BE RESET, BUT "THEY DID NOT FEEL SAFE" ALLOWING ME TO DRIVE THE CAR WITHOUT REPLACING THE SYSTEM. MY CAR HAS APPROXIMATELY 16,000 MILES ON IT AND I HAVE ONLY HAD THE CAR FOR ONE YEAR. IT WAS PURCHASED FROM THE DEALERSHIP WITH 5,000 MILES ON IT AS THE MANAGER HAD BEEN DRIVING THE CAR FOR APPROX. 7 MONTHS. THE CAR HAD THE 15,000 MILE SERVICE COMPLETED JUST LAST MONTH IN ADDITION TO AN OIL CHANGE.

THE VEHICLE WAS PARKED AND LOCKED. WHEN I RETURNED TO THE VEHICLE FOUR HOURS LATER ALL FOUR WINDOWS AND THE SUN ROOF WERE FULLY OPENED. THE KEY FOB WAS IN MY POCKET THE ENTIRE TIME I WAS AWAY FROM THE VEHICLE. THE VEHICLE STARTED WITH NO PROBLEM AND THERE WERE NO WARNING OR FAILURE LIGHTS ACTIVATED ON THE DASH. I WAS ABLE CLOSE ALL WINDOWS WITH NO PROBLEM. I'VE NOT YET TAKEN THE VEHICLE TO HONDA BUT I INTEND TO DO SO ASAP. THIS IS A HUGE CONCERN!