2021 HONDA ACCORD Complaints

Info entertainment screen will glitch out. It starts with not responding to touch. Then it will eventually connect to car play, once navigation is entered it will work for a moment before changing screens to stopping navigation. It will also randomly mute call when using hands free. Even when not connect with Bluetooth or WiFi it will start changing screens and audio options. **have video of glitching, if there is a way to upload Tried resetting to factory settings; didn’t fix issues. Delete phones and reconnected; didn’t fix issues, hard reset phones; didn’t fix issues.

The screen randomly freezes or toggles between different screen without user input. It will randomly exit navigaton, end calls, increase volume, etc. This happens irrespective of day or night and whether I am using Android Auto of the factory navigation. Several times it has ended navigaton while driving cause me to have to pull over to avoid going in the wrong direction or missing turns. The system has also had its software updated the, factory reset and software reset with no improvement in the situation.

I would like to report an ongoing issue with my infotainment system. I reported to Honda, but was told there was nothing that they could do about it since I had not had the issue diagnosed in the shop. I did not want to go this route because I knew it would cost an enormous amount of money, especially after reading several reviews online of others having the same issue. I reported to the shop once and later discovered that there was no documentation when I took the vehicle to Fred Anderson in Greenville SC. The Tech stated he would reset to factory defaults. This did not fix the issue. As I have done more research, I have discovered that there was a recall on models between 2017-2020, but not 2021. I feel this is a safety issue because the GPS would go out at any minute as well as drop calls that have could be emergency calls. A glitching infotainment system in your 2021 Honda Accord can absolutely become a safety issue for several reasons: Driver Distraction – If the screen freezes, reboots, or doesn’t respond, I may be tempted to look at it or keep pressing buttons instead of focusing on the road. Even a few seconds of distraction can increase crash risk. Loss of Critical Features – Modern infotainment systems often control or display important functions such as: Backup camera, Navigation / maps, Hands-free calling and texting (via Bluetooth). Vehicle settings (like driver-assist features). If the system glitches, I could temporarily lose access to these safety aids. Impaired Communication – If Bluetooth cuts out or the system won’t connect, you may be more likely to handle your phone directly, which is unsafe and often illegal. In SC there is a new law for hands free use while driving. Malfunctioning Alerts – Some infotainment systems integrate with driver-assist warnings (lane departure, collision alerts, etc.). If the system glitches, those warnings may not display or may lag. Unexpected Resets -Sudden reboots frozen screens can startle you while driving,

Blend door actuator is making a loud clicking noise which indicates the blend door actuator is either broken or going out. This problem will cause the heat and air to not function correctly. This seems to be an issue on several makes and models of Hondas 2019-2021(possibly other years). My Honda has 46,000 miles on and always had scheduled maintenance completed.

Vehicle entertainment system experiences phantom touches that changes or turns off navigation, makes calls, flashes between applications, is unresponsive to touch etc. This is very distracting at best since the screen can be flashing while driving. Also it can be dangerous as it can stop navigation while in route. This happens/has happened radomly for at least two years on my vehicle. Honda refuses to acknowledge that this is a problem. It is all over message boards and has been for several years. For example: https://www.driveaccord.net/threads/2021-touring-infotaiment-glitching.568213/ and https://www.reddit.com/r/10thgenaccords/comments/1eh9b7b/screen_ghost_touching_and_more/

The touch screen is malfunctioning. Its "ghost touching" as in the screen is pressing random buttons on the screen at random times while driving. It can change and has changed settings while driving (distance for breaking before a collision, etc). While its touching random things on the screen im unable to touch anything on the screen. As if its locking me from pressing anything.

Infotainment system is glitching, I have had my car for 1 year and it is a distraction and frustrating when the infotainment system changes on its own. It shows touches to the screen when I have not touched the screen. Changes pages, mutes calls, closes maps, changes songs, etc. I have seen many blogs about it being a persistant problem for many people. When I take it to the dealership they will do nothing about it except disconnect the battery, which is not a solution. I do not like paying for a car that I am not able to use fully. Actions need to be taken to correct this issue for me and many other owners.

I have experienced persistent and frustrating issues with the infotainment system of my 2021 Honda Accord Touring. These problems affect both the usability and reliability of critical in-car technology, impacting daily driving and reduces overall satisfaction. Specifically: 1. Touchscreen Malfunctions Symptoms: Unresponsive screens, freezing, and “ghost touches” (inputs registered without physical contact) disrupt navigation, audio, and other controls 2. System Crashes and Reboots Symptoms: The system may randomly crash, freeze, or restart, sometimes causing the entire dashboard to shut off—even while driving 3. Connectivity Problems Symptoms: Frequent disconnections or failures with Apple CarPlay, Android Auto, and Bluetooth, making it hard to use smartphone features safely 4. Blank or Malfunctioning Displays Symptoms: The screen may go black, fail to turn on, or show a white screen, obscuring navigation, fuel, and safety information 5. Battery Drain Symptoms: The infotainment system sometimes powers on unexpectedly when the car is off, draining the battery and risking further electrical issues. These issues are not new and have attempted to be resolved by a Honda Service Center (Honda of Westport, CT) with no resolution or ability to resolve.

The Infotainment system (car audio) in my car is intermittently extremely defective and very distracting. The system will intermittently have ghost touches on the screen, switch screens on its own, end GPS routes, place phone calls on hold, and all kinds of other things while I am driving. Searching the internet for a solution this is a problem that many owners are experiencing and they also report it to be extremely distracting and dangerous. A recall should be issued to correct the problem before someone is distracted and has a bad accident and gets injured or killed.

The infotainment system is registering multiple "ghost" touches, switching screens from GPS Air Play, to FM radio, to system info, to screen saver, to making actual phone calls, etc. This happens many times within a 30 second window. Many times, the infotainment system will power on its own accord and then flip through various screens. It has been reset 20-25 times and a hard reset by disconnecting a battery 5 times. Nothing helps. Honda said nothing they can do. I have multiple videos to prove the problem. This is a common problem as stated across multiple Honda Accord forums. It creates an unsafe driving environment.