2016 HONDA CIVIC Complaints

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE WINDSHIELD DEFROST SYSTEM FAILED, AND CAUSED THE CONTACT TO BE UNABLE TO DEFROST THE WINDSHIELD WHEN DRIVING IN INCLEMENT WEATHER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO IDE HONDA 875 PANORAMA TRL S, ROCHESTER, NY 14625 PHONE NUMBER (585) 586-2820 WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR FAILED DUE TO A DEFECTIVE CONDENSER THAT WAS ALLOWING THE FREON TO ESCAPE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 65,000.*DT *DT*JB

I WAS DRIVING ON THE FREEWAY AND HAD TO COME TO A COMPLETE STOP IMMEDIATELY FROM 60 MPH, BUT COULD NOT STOP IN TIME. A COLLISION OCCURRED WITH THE STOPPED CAR IN FRONT OF ME AND THE CAR WAS EXTREMELY DAMAGED, TO THE POINT OF NOT STARTING, BUT THE AIR BAGS DID NOT DEPLOY.

OUR CIVIC'S STEERING BECAME VERY 'STICKY' AROUND 6 MONTHS AGO AND THE PROBLEM DEVELOPS AT SPEED. THE STEERING GETS JERKY AND MOMENTARILY GETS LOCKED IN A POSITION THAT WE NEED TO FIGHT AGAINST. WE HAD A SERVICE SCHEDULED AT HONDA AND ASKED THEM TO INSPECT THE ISSUE AND THEY ARE NOT ABLE TO DIAGNOSE THE PROBLEM CORRECTLY. THEY ARE DEFLECTING AND ARE SUGGESTING IT COULD BE CAUSED BY US RUNNING OVER SOMETHING THAT COULD HAVE DAMAGED THE STEERING SETUP. THERE IS NO ALIGNMENT ISSUE AND THE CAR HAS ONLY BEEN DRIVEN 16K MILES IN 4.5 YEARS (IT'S OUR SECOND CAR).

HAD AC CONDENSER REPLACED IN VEHICLE. ONE YEAR LATER AND THE AC IS NOT WORKING AGAIN. TOOK VEHICLE INTO DEALERSHIP AND THEY TOLD ME IT WAS THE COMPRESSOR. QUOTED $1500 TO FIX. I DECLINED AND CONTACTED CORPORATE. DEALER CALLED AND ASKED ME TO COME BACK IN BECAUSE THEY WANTED TO CHECK IT FURTHER. INSERTED DYE IN AC SYSTEM. TOLD ME THERE WAS NO LEAK, BUT WHEN I ASKED THEM TO CHECK AGAIN THEY STATED THERE WAS A LEAK IN THE EVAPORATOR. SUBMITTED CLAIM TO HONDA AND THEY DENIED MY CLAIM BASED ON THE FACT I HAVE ONLY HAD ONE HONDA, I DON'T GO TO THE DEALERSHIP FOR REGULAR SERVICE, AND BECAUSE IT'S NOT UNDER WARRANTY. CONFIRMED THAT NOTHING WAS EVER WRONG WITH COMPRESSOR AND THEY ADMITTED THIS MISTAKE. WANT $2000 TO REPLACE EVAPORATOR.

THE AIR CONDITIONING NO LONGER WORKS ON THE DRIVERS SIDE ONLY BLOWS HOT AIR;THE PASSENGER SIDE BLOW COOL AIR,HONDA HAS KNOWN A/C ISSUES WITH THE CORROSIVE 1234YF REFRIGERANT THAT IMPACTS THE ENTIRE COOLING SYSTEM. SERVICE BULLETIN 19-091 COVERS THE CONDENSER HOWEVER DOES NOT COVER THE COMPRESSOR, CLUTCH OR COIL AND THOSE PARTS ARE A COSTLY FIX.THE AIR CONDITIONING COMPRESSOR IS A KNOWN ISSUE WITH THE 2016 HONDA CIVIC. THE COMPRESSORS ARE KNOWN TO LEAK AND COSTED ME $1687.47 IN A 4 YEARS AUTOMOBILE WITH ONLY 27062 MILES FOR REPLACING THE COMPRESSOR. HONDA HAS IGNORED THE PROBLEM AND THEY SHOULD RECALL OR ISSUE A SERVICE BULLETIN EXTENDING A WARRANTY FOR THOSE DEFECTIVE A/C PARTS.

THE STEERING WHEEL STICKS WHEN OVER 40MPH. THE CAR PULLS TO ONE SIDE AND HAPPENS OVER 40MPH. THE CAR WILL NOT DRIVE STRAIGHT AND THE STEERING WHEEL STICKS

WHILE DRIVING DOWN A SMOOTH, STRAIGHT ROAD AT ABOUT 50MPH, I HEARD A LOUD SOUND, SIMILAR TO A GUNSHOT. WHEN I LOOKED UP, THE GLASS SUNROOF WAS SHATTERED AND HAD A ROUGHLY 7" X 12" HOLE. ONLY ONE OR TWO SMALL PIECES OF GLASS FELL INTO THE CAR. THE REST BLEW UP AND OUT OF THE CAR. THE FABRIC SUNROOF DOOR WAS OPEN (PUSHED BACK INTO THE CAR SO THAT THE SUN WAS COMING IN THROUGH THE SUNROOF), AND THE GLASS SUNROOF WAS CLOSED (CLOSED SO THAT NO WIND WAS COMING INTO THE CAR). THERE WERE NO CARS AHEAD OF OR BEHIND ME THAT MAY HAVE KICKED UP A ROCK. THERE WERE ALSO NO TREES OR ANYTHING ELSE ABOVE ME FROM WHICH SOMETHING MAY HAVE FALLEN. I DID NOT FIND ANY EVIDENCE OF ANYTHING THAT HAS FALLEN INTO THE CAR AFTER COMING THROUGH THE GLASS, AND THE GLASS WAS BULGED UP AND AWAY FROM THE CAR RATHER THAN DOWN AND INTO IT. IT WAS ABOUT 75 DEGREES AND SUNNY.

AIRBAG SYSTEM (SRS) PROBLEM INDICATOR LIGHT CAME ON AT 101,597 MILES. GOT INTO CAR AND STARTED IT, THEN LIGHT CAME ON.

AT HIGHWAY SPEEDS THE STEERING WHEEL STICKS SO WHEN YOU ARE TRYING TO MAKE SMALL ADJUSTMENTS TO KEEP THE CAR CENTERED WITHIN YOUR LANE YOU END UP OVER CORRECTING. WHEN DRIVING LONG DISTANCES IT SEEMS TO GET PROGRESSIVELY WORSE. THE DEALERSHIP HAS TOLD ME THAT I MEED TO SPEND $3800 FOR A NEW STEERING RACK BUT CONSIDERING THE NUMBER OF COMPLAINTS FOR OTHER OWNERS WITH THE SAME ISSUE, THIS SHOULD BE A RECALL AND HONDA SHOULD PAY FOR THIS MISTAKE.

THE AIR CONDITIONING NO LONGER WORKS ON THE DRIVERS SIDE. THE PASSENGER SIDE BLOW COOL AIR, BUT THE DRIVER SIDE ONLY BLOWS HOT AIR LIKE THE A/C ISN'T ON. THIS CAUSES THE WINDSHIELD TO STEAM WHILE DRIVING DUE TO THE TEMPERATURE VARIANCE, ALONG WITH CREATING AN EXTREMELY UNCOMFORTABLE DRIVING EXPERIENCE THAT IS HAZARDOUS IN HOT WEATHER.