2003 HONDA CIVIC Complaints

HAD TO REPLACE THE HYBRID BATTERY ON MY CIVIC AT 82000 MILES. NOW THE VERY EXPENSIVE ($3-4000) HYBRID BATTERY HAS GONE OUT AGAIN AT 149220 MILES. THE BATTERIES HONDA IS USING FOR THESE VEHICLES ARE LEMONS. THAT'S TWO BATTERIES I HAVE HAD TO REPLACE IN LESS THAN 150000 MILES! THE HYBRID BATTERIES ON THE TOYOTA PRIUS HAVE AVERAGE LIFE SPANS OF 200,000 MILES+. HONDA'S DON'T LAST EVEN HALF OF THAT. CALLED HONDA AND THEY REFUSED ANY HELP. THIS HAS ALSO HAPPENED TO MANY OTHER HONDA CIVIC HYBRID OWNERS. CAN'T DRIVE CAR ANYMORE WITHOUT PAYING THOUSANDS FOR ANOTHER HYBRID BATTERY.

TL* THE CONTACT OWNS A 2003 HONDA CIVIC. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.

SO, I RECEIVED THE HONDA SAFETY RECALL NOTICE FOR THE AIRBAGS AND BROUGHT MY 2003 CIVIC TO BE SERVICED. AFTER IT WAS COMPETE, I NOTICED THAT THE AIRBAG LIGHT WAS STILL ILLUMINATED ON MY DASH. I WENT BACK TO SPEAK WITH THE DEALERSHIP AND THE WOMAN SAID THAT LIGHT IS NOT PART OF THE RECALL! HOW ABSURD IS THAT?! THERE'S A DIAGNOSTIC CHARGE FOR FIGURING OUT WHAT THE PROBLEM IS. WHY ISN'T THIS PART OF THE RECALL, HONDA?!?!

FOR NO REASON WHATSOEVER THE TRANSMISSION IS NO LONGER WORKING AND APPARENTLY THERE IS "SHRAPNEL" EVERYWHERE- ACCORDING TO THE MECHANIC. A TOTAL LOSS IN THAT IT COSTS TWICE AS MUCH AS THE CAR IS WORTH TO FIND A NEW TRANSMISSION. WE ARE OUT $800.00 FOR THE MECHANIC TO TELL US THIS NEWS- FOR HE HAD TO TAKE THE TRANSMISSION DOWN TO INSPECT IT. A NEW ONE WOULD BE $4880.00. COULD'VE CAUSED A MAJOR ACCIDENT OR DEATH, HAD THIS OCCURRED ON THE FREEWAY 5 MINUTES EARLIER! NOT FUNNY HONDA! AFTER LOOKING UP SIMILAR INCIDENTS ONLINE- I'M GRATEFUL WE'RE ALIVE.

TL* THE CONTACT OWNS A 2003 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

CALLED THE DEALERSHIP FOR AN APPOINTMENT AND WAS GIVEN ONE OVER 60 DAYS BEYOND THE DAYS DATE. THE RECALL IS FOR AIRBAGS AND IS A CLEAR SAFETY RISK TO DRIVERS. THEY WILL SELL VEHICLES BUT WILL NOT REPAIR THEIR MISTAKES IN A REASONABLE AMOUNT OF TIME.

TOOK CAR IN FOR AIRBAG FAILURE RECALL AND WAS TOLD THE SRS UNIT IN THE AIRBAG SYSTEM HAD AN INTERNAL FAILURE. HOWEVER, THIS WAS NOT COVERED UNDER ANY TYPE OF WARRANTY OR RECALL. THIS IS AN INTEGRAL PART OF A SAFETY SYSTEM THAT SHOULD NOT FAIL UNDER NORMAL WEAR AN TEAR. THE PART WAS ON BACK ORDER AND REQUIRED A DEPOSIT OF $800 TO ORDER. WE LEFT THE DEALERSHIP NOT KNOWING IF OUR AIRBAGS WOULD WORK OR NOT.

08/31/2015 I PURCHASED THIS CAR FROM GANLEY WESTSIDE IMPORTS, 25580 LORAIN AVE., NORTH OLMSTED, OH 44070, 440-734-2000 IN NOVEMBER 2014 WITH THIS RECALL OUTSTANDING. I WAS TOLD THEY WOULD ORDER THE PART. I CALLED THE SERVICE DEPARTMENT IN JANUARY 2015 AND WAS TOLD MY NAME WASN'T EVEN IN THE SYSTEM BUT HE WOULD ORDER THE PART. I CALLED AGAIN ON MAY 18, 2015, AND WAS TOLD THE PART WAS STILL BACK ORDERED.

TL* THE CONTACT OWNS A 2003 HONDA CIVIC. WHILE DRIVING 5 MPH, THE VEHICLE CRASHED INTO A CURB AND THE AIR BAGS DEPLOYED. THE AIR BAG WARNING LIGHT ILLUMINATED TEN TO FIFTEEN MINUTES AFTER THE INCIDENT. AFTER EXPERIENCING THE FAILURE, IT WAS DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V37000 (AIR BAGS) AND 15V320000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN THE RECALLS. DUE TO THE FAILURE ALREADY BEING EXPERIENCED, THE VEHICLE WAS NOT REPAIRED AND THE RECALL REMEDIES WERE DECLINED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. THE VIN WAS NOT AVAILABLE.

SRS LIGHT IS ALWAYS ON. I HAVE RESET IT A NUMBER OF TIMES BUT IT WILL GO ON AGAIN AFTER A FEW DAYS OR WEEKS. THE AIR BAGS WILL NOT DEPLOY WHEN THE LIGHT IS ON. I AM SURPRISED THAT THIS IS NOT A VERY SERIOUS SAFETY ISSUE. FROM REVIEWING THE COMPLAINTS, THE DEALERS ANSWERS OR GUESSES AS TO WHAT'S WRONG ARE TOO NUMEROUS TO LIST HERE AND THE COST JUST TO INVESTIGATE IS JUST TOO HIGH. THERE IS SOMETHING OBVIOUSLY WRONG WITH THIS SYSTEM AND HONDA NEEDS TO SERIOUSLY ADDRESS THIS ISSUE.