2016 HONDA CIVIC Complaints

MILO GORDON HONDA MISREPRESENTED THE REPAIR OF A SAFETY RECALL AND SOLD A 2016 HONDA CIVIC AS A NEW VEHICLE WITHOUT COMPLETING THE REPAIR. ON DEC 31 2016, I PURCHASED A NEW 2016 HONDA CIVIC FROM MILO GORDON HONDA IN LAWTON, OK. TODAY, SEP 1, 2017, MY ELECTRONIC BRAKE SYSTEM MALFUNCTIONED IN A STATIONARY POSITION ON A CROSS-COUNTRY TRIP. AFTER THE MALFUNCTION, I TOOK THE VEHICLE TO ORR HONDA OF PARIS TX WHERE I DISCOVERED THE RECALL OF 2016 HONDA CIVICS. ORR HONDA CONDUCTED A VIN INQUIRY THAT SHOWED THE SOFTWARE UPDATE WAS COMPLETED ON OCT 12, 2016, PRIOR TO MY PURCHASE OF THE VEHICLE; HOWEVER, THE SERVICE DEPARTMENT TESTED MY PHYSICAL VEHICLE AND THE REQUIRED UPDATE TO THE BRAKE SYSTEM WAS NEVER MADE. IT APPEARS MILO GORDON HONDA UPDATED THE VIN DATABASE WITHOUT EVER REPAIRING THE ACTUAL CAR, THEN PROCEEDED TO SELL IT AS A NEW VEHICLE. AFTER THIS DISCOVERY, ORR HONDA UPGRADED THE ELECTRONIC BRAKE SYSTEM IN ACCORDANCE WITH THE RECALL ISSUED IN 2016. (PHOTOS ATTACHED)

JUST DRIVING DOWN A CITY STREET AT 45 MPH AND HEARD A BIG POP. PULLED OVER TO DISCOVER MY SUNROOF GLASS HAD ACTUALLY EXPLODED OUTWARD. I BELIEVE THIS TO BE FAULTY TEMPERED GLASS AND WANTED TO REPORT THIS ISSUE. THX

ADAPTIVE CRUISE CONTROL DOES NOT BREAK CAR WHEN CAR AHEAD SLOWS. SYSTEM THROWS 'COLLISION BRAKING MITIGATION SYSTEM', 'LANE KEEPING ASSIST', AND 'ADAPTIVE CRUISE CONTROL' WARNINGS. DEALER HAS ATTEMPTED TO REPAIR WITHOUT SUCCESS.

THE ELECTRIC PARKING BRAKE CONTINUES TO GENERATE ERROR CODES. I'VE HAD IT IN SERVICE AT HONDA DEALERS MULTIPLE TIMES FOR THE SAME PROBLEM. HONDA EVEN ISSUED A RECALL HOWEVER, I'VE HAD THE SOFTWARE UPDATE FOR THIS PROBLEM TWICE AND IS STILL MESSING UP. IT HAS ENGAGED THE PARKING BRAKE ON ITS OWN.

AT A CERTAIN FREEWAY SPEED 60+ MPH WITH THE COMBINATION OF A PARTICULAR INCLINE OF THE ROADWAY THE BACK END OF THE VEHICLE STARTS TO SLIGHTLY FISHTAIL WHICH LEADS TO INSTABILITY IN CONTROLLING THE VEHICLE. THIS FISHTAILING ACTION TAKES PLACE AT THE DOWNWARD TRAVEL ON THE INCLINING ROAD. WE HAVE TESTED THIS PHENOMENON SEVERAL TIMES AND EACH TIME WHEN THE VEHICLE REACHES THAT CERTAIN SPEED AND CERTAIN ROADWAY INCLINE IT HAS DONE THIS FISHTAILING MOTION. IT'S BEEN ON SEVERAL DIFFERENT FREEWAYS WITH THE SAME DEGREE OF INCLINE. WE HAVE OWNED SEVERAL HONDA CIVICS AND ACURAS IN OUR FAMILY AND HAVE NEVER EXPERIENCED THIS DRIVING INSTABILITY IN ANY OF THESE VEHICLES. THE TIRES HAVE BEEN ROTATED, THINKING THIS MIGHT BE THE ISSUE? NO CHANGE AT ALL. WE MENTIONED TO THE HONDA SERVICE DEPARTMENT AND THEY LOOK AT YOU LIKE YOUR CRAZY AND SAY THEY HAVE NEVER HEARD OF THIS. SO WE DECIDED TO FILL THIS COMPLAINT IN FEAR OF THE SAFETY FACTOR. WE HAVE 3 DIFFERENT PEOPLE THAT DRIVE THIS VEHICLE AND EVERYONE HAS EXPERIENCED THE SAME FISHTAILING SENSATION. AS YOU INCREASE THE VEHICLES SPEED AND THESE PARTICULAR INCLINES, THE WORSE THE FISHTAILING GETS!!! WE FEEL IT MUST BE SOME KIND OF DESIGN FLAW RELATING TO THE AERODYNAMICS OF THE VEHICLE? OR IT'S NOT WEIGHTED DOWN PROPERLY? WE WOULD VERY MUCH APPRECIATE A RESPONSE AND PLAN OF ACTION TO SEE WHAT EXACTLY IS CAUSING THIS FISHTAILING ISSUE. LIKE I MENTIONED NEVER HAVE WE FELT THIS IN ANY OTHER OF OUR HONDA CIVICS OR ACURAS DRIVING THAT EXACT FREEWAY AT THOSE SPEEDS. SOMETHING IS DEFINITELY WRONG AND IT IS A SAFETY CONCERN FOR OUR FAMILY AND OTHER OWNERS THAT MIGHT BE EXPERIENCE THIS SAME DRIVING INSTABILITY. THIS HAS HAPPENED SINCE THE DAY WE BOUGHT THE VEHICLE NEW FROM THE DEALER.

LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE 2016 HONDA CIVIC DEFECTIVE CAR. *LD THE CONSUMER STATED THE BLUETOOTH WOULD FREEZE DURING AN INCOMING CALL. THIS CAN ONLY BE CORRECTED BY SHUTTING THE VEHICLE OFF. WHEN THE VEHICLE WAS IDLE THE AIR CONDITIONER WOULD BLOW HOT AIR. THE STEERING WHEEL MELTED BLACK PARTICLES ONTO THE DRIVERS HANDS. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPLACED. *JS

ENGINE EATEN BY RATS 2 TIMES; ENGINE HARNESS DESTROYED FIRST TIME; CAR HASN'T BEEN THE SAME SINCE THIS; FOUND MORE RAT DROPPINGS IN THE ENGINE; CAR SHAKES SO BAD THE REAR VIEW MIRROR IS HARD TO SEE OUT OF CAR IS NOT STABLE ON ANY ROAD; ALIGNMENT HAS BEEN DONE 4 TIMES ON VEHICLE STILL NOT ALIGNED; HAVE TAKEN TO DEALER MULTIPLE TIMES THEY TELL ME ITS THE ROAD; CAR DOES NOT SHIFT PROPERLY; WHEN TURN ON CAR IT SHAKES FOR ABOUT 5 MINUTES UNTIL WARMED UP. I DON'T FEEL SAFE IN THIS VEHICLE.

AFTER PARKING AND LOCKING MY VEHICLE, WHEN I LATER RETURNED TO MY CAR ALL FOUR WINDOWS WERE OPEN APPROXIMATELY 3/4 OF THE WAY. THIS HAS HAPPENED 3 TIMES. IN ONE INSTANCE, THE CAR HAD BEEN PARKED PRIOR TO A RAINSTORM AND AFTER THE RAIN HAD ENDED, I WENT OUT TO THE CAR TO GO ON AN ERRAND AND AGAIN ALL FOUR WINDOWS WERE 3/4 OF THE WAY OPEN.

MY STEERING WHEEL STICKS. WHEN I AM DRIVING STRAIGHT WHILE MAINTIANING A STRAIGHT PATH YOU HAVE TO MAKE STEERING ADJUSTMENTS. IT STICK AND THEN CAUSES ME TO OVER COMPENSATE. WHEN DRIVING AROUND A CURVE I CAN LET GO OF THE STEERING WHEEL AND IT HOLD THE CURVE AND DOESN'T ROLL BACK TOT HE CENTER POSITION LIKE IT SHOULD. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY CANT RECREATE IT SO NOTHING GETS FIX. IT HAPPENS ABOUT 40 PERCENT OF THE TIME. IT HAPPENS WHILE IN MOTION. MY CAR IS STILL UNDER WARRANTY

ON TWO OCCASIONS, MY CIVIC HAS "LOCKED UP". UPON STARTING THE VEHICLE, ALL OF THE WARNING LIGHT ILLUMINATE AND THE CAR WON'T GO INTO GEAR. I WAS STUCK WHERE I WAS AND HAD TO GET THE CAR MOVING SO I FORCEFULLY ENGAGED THE VEHICLE BY INSERTING THE KEY INTO THE SHIFT KNOB AREA. WHEN DRIVING THE CAR, ALL OF THE WARNING LIGHTS WERE STILL ON AND THE STEERING WHEEL WAS DIFFICULT TO MOVE, THE VEHICLE WAS VERY HARD TO MANEUVER, THE BRAKES DID NOT WORK WELL, AND THE PROBLEM PERSISTED. I EVENTUALLY DISCONNECTED THE BATTERY AND "RESET" THE COMPUTER THAT WAY. THE PROBLEM WENT AWAY FOR A FEW MONTHS, THEN CAME BACK AGAIN SAME EXACT WAY. THE NEXT TIME, I DID THE SAME THING, DISCONNECTED THE BATTERY AND IT RESET. I DO NOT KNOW IF THIS PROBLEM IS WITH THE ELECTRICAL SYSTEM, TRANSMISSION, BRAKING, OR WHATEVER. ALL I KNOW IS IT WAS VERY DANGEROUS TO DRIVE AFTER I WAS FINALLY ABLE TO ENGAGE THE TRANSMISSION. ONE OTHER POINT TO MAKE, I ALREADY HAD THE "PARKING BRAKE RECALL" SOFTWARE UPDATE COMPLETED BY HONDA. THE DEALERSHIP SAID THEY DID NOT HAVE A RECALL FOR THIS TYPE OF PROBLEM AND ALL THEY COULD DO WOULD BE RESTART THE CAR UNTIL THEY WERE ABLE TO RECREATE THE PROBLEM. I DID NO THINK THIS WAS A GOOD USE OF TIME (THEIRS OR MINE) SO I AM HOPING FOR A RECALL SOON!