2003 HONDA CR-V Complaints

ON 2/3/2015 I REC'D LETTERS FROM HONDA MOTOR CO STATING THAT BOTH FRONT AIR BAGS POSSIBLY HAD LIFE-THREATENING PROBS. I CALLED LOCAL DEALER, JEFF WYLER HONDA, AND NEW PARTS WERE ORDERED THAT DAY. TODAY, 4/17/15, THE DEALER STILL HAS NOT REC'D THEM. MY COMPLAINT IS THAT HONDA CO TELLS CUSTOMER THAT THEIR LIFE IS IN DANGER IF CAR IS DRIVEN BUT DOESN'T FIX PROB! IT'S BEEN 2 1/2 MONTHS! THE DEALER'S HANDS ARE TIED AS HONDA CO TELLS THEM PARTS ARE BACK ORDERED- WITH NO ESTIMATED DELIVERY DATE. MAYBE YOU CAN LIGHT A FIRE UNDER HONDA CO! *TR

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED NHTSA RECALLS 14V-349 & 14V-351. CALLED LOCAL DEALER WHO SAID THEY HAD TO ORDER PARTS. IT'S BEEN OVER 6 WEEKS, AND TODAY I WAS TOLD IT WOULD TAKE ANOTHER 4-8 WEEKS TO GET PARTS. THIS RECALL IS FOR AIRBAGS, WHICH MAKES IT A BIG SAFETY CONCERN. NOT ONLY ARE THE AIRBAGS IN MY CAR FAULTY, BUT THE COMPANY WHO ISSUED THE RECALL CAN'T SUPPLY THE PROPER PARTS TO THE LOCAL DEALERS. HONDA SHOULD BE FINED BIG TIME!!! IF I GET IN A CRASH AND I AM INJURED, HONDA WILL HAVE A HUGE LAWSUIT! *TR

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE ARE 2 RECALLS FOR MY VEHICLE. I HAVE BEEN CALLING IRVINE NORM REEVES HONDA TO SETUP AN APPOINTMENT FOR THESE RECALLS. HOWEVER, IRVINE NORM REEVES HONDA HAS BEEN TELLING ME THEY HAVE NOT BEEN ABLE TO GET THE PARTS FOR THE RECALLS FOR THE LAST 6 MONTHS. I CALLED IN MONTHLY AND I AM NOT SURE I AM WASTING MY TIME TRYING TO GET THE CAR FIXED. ///////////////////// WWW.NORMREEVESHONDAIRVINE.COM/ 16 AUTO CENTER DR, IRVINE, CA 92618 (949) 830-7600 ///////////////////// NHTSA RECALL NUMBER: 14V-351 MFR CAMPAIGN ID: JG8 RECALL DATE: 06/19/2014 RECALL STATUS: RECALL INCOMPLETE NHTSA RECALL NUMBER: 14V-349 MFR CAMPAIGN ID: JJ8 RECALL DATE: 06/19/2014 RECALL STATUS: RECALL INCOMPLETE *TR

SINCE I RECEIVED THE RECALL NOTICE IN JANUARY, I'VE BEEN CALLING ALMOST ALL HONDA DEALERS IN OUR AREA IN SAN DIEGO CA AND THEY'VE BEEN TELLING ME THAT THEY DON'T HAVE THE PARTS NECESSARY FOR THE RECALL. I RECEIVED A TENTATIVE SERVICE DATE ON APRIL 11, 2015 WITH THE HONDA DEALER IN MISSION VALLEY BUT WHEN I CALLED TODAY, THEY APPARENTLY HAVE NOT RECEIVED THE ORDERED PARTS YET, SO MY SCHEDULE WAS CANCELLED. SAME THING WITH THE HONDA DEALER IN EL CAJON. THEY SAID THAT THEY HAVE NO PARTS AS OF YET. WE HIGHLY DEPEND ON THIS VEHICLE FOR TRAVEL AND WITH THE RECALL ISSUE STILL UNRESOLVED FOR MORE THAN 3 MONTHS NOW, GOD FORBID THAT WE DON'T GET INTO ANY ACCIDENT. IN CASE WE DO, AGAIN GOD FORBID, I DEMAND FULL RESPONSIBILITY FROM WHOEVER IS NOT ACTING FAST ENOUGH IN RESOLVING THIS DANGEROUS SITUATION WITH OUR VEHICLE! *TR

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.