2002 HONDA CR-V Complaints

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING, I FELT EXCESSIVE SMOKE AND HEAT COMING FROM THE POWER WINDOW MASTER SWITCH. I IMMEDIATELY TOOK IT TO A MECHANIC AND HE TOLD ME THAT FOR SOME REASON EXCESSIVE HEAT WAS GENERATED IN THE SWITCH AND THIS COULD HAVE POTENTIALLY MELTED THE SWITCH OR COULD HAVE CAUSED A FIRE. I DISCOVERED HONDA CRV YEAR 2002-2006 HAVE A "NHTSA CAMPAIGN NUMBER: 12V486 , HONDA'S CAMPAIGN ID: S61" FOR RECALL ON POWER WINDOW MASTER SWITCH. BUT MY SPECIFIC VIN NUMBER ISN'T COVERED UNDER IT. I CONTACTED HONDA "PRODUCT CONCERNS" DEPARTMENT AS I EXPERIENCED EXACTLY THE SAME WHAT THE NHTSA CAMPAIGN NUMBER: 12V486000 IS COVERING. I WANTED HONDA TO ACKNOWLEDGE MY ISSUE AND INITIATE AN ENGINEERING ANALYSIS FOR MY VIN# AND PROVIDE ME WITH THEIR FINDINGS. BUT THEY TOLD ME THEY CAN REGISTER MY COMPLAINT (#N012015-03-1601127) BUT THEY WON'T DO ANYTHING AS MINE ISN'T IDENTIFIED IN AFFECTED VEHICLES UNDER CAMPAIGN ID 12V468. THE REGIONAL MANAGER OF PRODUCT CONCERNS ALSO TOLD ME THAT THEY DON'T KNOW IF ANY PAST WORK WAS DONE ON MY VEHICLE THAT CAUSED THIS. I AM THE OWNER OF THIS VEHICLE SINCE MARCH 2008 AND DID NOT GET ANY WORK DONE ON MASTER SWITCH AND IT WORKED FINE UNTIL SATURDAY, MARCH 1, 2016. NOT ONLY THIS, MY COMPLAINT ASKS FOR AN ENGINEERING ANALYSIS, A PROPER TECHNICAL DIAGNOSIS TO IDENTIFY WHAT IF THERE IS ANOTHER BATCH MANUFACTURED AT A DIFFERENT PLANT/VENDOR/COUNTRY THAT IS ALSO POTENTIALLY AT RISK AS WHAT CAMPAIGN 12V486 WAS. WE WON'T KNOW UNTIL HONDA DOES THE DIAGNOSIS BUT AS OF NOW, THEY SEEM TO BE LEAST BOTHERED. IN TEXAS,YOU CANT LIVE WITHOUT WINDOWS WHEN A/C ISN'T WORKING. THIS VEHICLE IS ALMOST USELESS WITHOUT WINDOWS. PLEASE INITIATE AN ENGINEERING ANALYSIS WITH HONDA AND HAVE THEM LOOK INTO IT AS MY EXPERIENCE WAS EXACTLY THE SAME LISTED IN CAMPAIGN 12V486. SMOKE, EXCESSIVE HEAT, RISK OF POTENTIAL MELT/FIRE. NEED YOUR HELP TO ENFORCE QUALITY AND SAFETY OF VEHICLE OWNERS. *TR

HONDA ISSUED A RECALL IN 2014 BUT CONTACT ME ONLY IN JANUARY 2015 THAT THE DRIVER SIDE AIR BAG WHEN DEPLOYED WOULD PROPEL PARTS AND HARM DRIVER OR PASSENGER. WENT INTO DEALER ( AIRPORT MARINA HONDA IN LOS ANGELES ) TO HAVE RECALL PART REPLACED BUT THEY DO NOT HAVE PARTS. DEALER SAID PART IS ON BACKORDER. CONTACTED HONDA USA, THE MANUFACTURER AND THEY TRIED TO LOCATE PARTS IN THEIR OWN INVENTORY AND OTHER DEALERS IN THE AREA WITHIN 10 MILES, TO NO AVAIL. WHY IS THE COMPANY ISSUING RECALL AND NOT PREPARED TO HANDLE THE NEED. GOD FORBID IF EVER I OR ANYONE IN MY FAMILY GET INTO AN ACCIDENT, IT COULD BE FATAL. THIS IS A SAFETY ISSUE AND HONDA USA ACTS AS IF THIS IS NOT URGENT. *TR

2002 HONDA CRV. CONSUMER WRITES IN REGARDS TO A DEFECTIVE PASSENGER AIRBAG ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I STARTED HAVING PROBLEMS WITH THE DRIVER'S SIDE DOOR LOCK ACTUATOR. THE REMOTE KEY FOB QUIT WORKING AND THE KEY WOULD GET STUCK WHILE TRYING TO OPEN IT MANUALLY. I NOTIFIED GARCIA HONDA ON 06/06/12 AND THEY GAVE ME AN ESTIMATE OF $210.00 PLUS TAX. ON 07/10/12 I HAD IT REPAIRED AT ANOTHER SHOP FOR $159.00 PLUS TAX. I KEPT HAVING PROBLEMS AND HAD IT REPAIRED AGAIN ON 07/26/13 FOR $187.50 PLUS TAX. I RECENTLY READ THAT THERE IS A CLASS ACTION SUIT FOR THIS PROBLEM BECAUSE HONDA KNEW ABOUT THE PROBLEM AND NEVER ADMITTED IT OR NOTIFIED THE OWNERS. ALSO I NOTICED THAT I WAS NEVER NOTIFIED OF 5 OF THE RECALLS FOR MY VEHICLE: 1. SEAT BELT PRETENSIONER 11/26/01 - THIS WAS BEFORE I BOUGHT IT, SO I'M NOT SURE IF IT WAS TAKEN CARE OF. 2. FRONT SEAT ANCHORAGE 09/17/02 - I BOUGHT IT ON 10/24/03 AND HAVE ALWAYS HAD PROBLEMS WITH THE DRIVER'S SEAT ROCKING BACK AND FORTH. IT FEELS WOBBLY AND NOT SECURE. 3. METAL PARTICLES IN IGNITION 10/27/03 - I HAD JUST BOUGHT MY CAR 3 DAYS BEFORE AND NEVER RECEIVED A RECALL FOR THIS PROBLEM. 4. CURVED TEMPERED GLASS 12/11/07 - NEVER RECEIVED THIS RECALL EITHER. 5. DRIVER POWER WINDOW SWITCH 10/5/12 - I REMEMBER HAVING PROBLEMS WITH MY WINDOW AT SOME POINT BUT I CAN'T REMEMBER WHEN. I NEVER RECEIVED THIS RECALL EITHER. ON 09/27/04 I WAS ON THE HIGHWAY DOING 80MPH AND THE GAS PEDAL DISENGAGED AND I HAD NO CONTROL OF THE ACCELERATION OF THE VEHICLE. I WAITED UNTIL I SAW A REST AREA AND PULLED OVER. MY BOYFRIEND AND SON FIXED A CABLE AND WE WERE ABLE TO GET HOME. DEALER SAID IT WASN'T RELATED TO THE SHIFT CABLE RECALL. I ALSO RECEIVED A RECALL FOR THE DRIVER'S SIDE AIR-BAG IN MAY 2011, HAD IT CHECKED ON 7/21/11 AND THEY SAID NO REPLACEMENT WAS NEEDED. APPARENTLY THEY LIED!! I HAVE BEEN DRIVING AROUND FOR 4 YEARS WITH SEVERAL SAFETY HAZARDS. I AM VERY UPSET AND FRUSTRATED AND WOULD LIKE HELP WITH MY COMPLAINTS. THANKS. *TR

THE VEHICLE HAS PENDING AIRBAG RECALLS (NHTSA RECALL NUMBER: 14V-351 AND 14V-349) FOR THE TAKATA-BRAND AIR BAG INFLATORS. I HAVE REPEATEDLY CONTACTED THE LOCAL HONDA DEALERSHIP AND AMERICAN HONDA CUSTOMER SERVICE ABOUT THESE RECALLS.HOWEVER, I HAVE BEEN TOLD BY HONDA REPEATEDLY THAT THEY DO NOT HAVE THE PARTS TO COMPLETE THE RECALLS FOR MONTHS. HONDA'S INABILITY AND UNWILLINGNESS TO FIX SAFETY RECALLS SHOULD BE LOOKED INTO BY THE AUTHORITY. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SUB: HONDA CR-V 2002 . REF; OUTSTANDING RECALL RECENTLY, IN YEAR 2014, WE BOUGHT USED HONDA CR-V 2002 FROM GWINNETT PLACE NISSAN, DULUTH, GA AND WAS TRYING TO FIND ANY OUTSTANDING RECALLS FOR THE VEHICLE. WE CONTACTED HONDA MOTOR COMPANY USA THROUGH PHONE AND FAX LINE FOR RECALL (CLAIM NO: [XXX]) THEY INFORMED ME, THEY HAVE NO ANY RECORD OR ANY INFORMATION FOR PARTICULAR VEHICLE AS PER THEIR REPRESENTATIVE ACKNOWLEDGEMENT. THEY ALSO INFORMED US THAT WE HAVE TO FIND ANY RECALL BY OURSELVES. NOW, WE DON'T KNOW HOW TO HANDLE THIS KIND OF PROBLEM. OUR AND OTHER PEOPLE'S SAFETY IS VERY IMPORTANT FOR US. MANUFACTURE IS NOT WILLING TO GIVE ANY CO-OPERATION FOR THE RECALL OR GUIDE US WHAT WE CAN DO TO SOLVE THIS MATTER. PLEASE GUIDE US, WHAT KIND OF AN ACTION OR PROCESS TO HANDLE THESE PROBLEMS. THANK YOU FOR YOUR TIME AND CONSIDERATION C.C.TO:HONDA MOTOR COMPANY USA *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN THE CONSUMER STATED THE AIR BAGS WERE REPLACED ON MAY 1, 2015. UPDATED 05/29/15*JB