2003 HONDA CR-V Complaints

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR WAS INTERMITTENTLY ILLUMINATED ON THE INSTRUMENTAL PANEL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS LOW BEAM WENT OUT WITHOUT WARNING. THE CONTACT STATED THAT THE HIGH BEAMS HAD TO BE USED TO CONTINUE THE TRIP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 03/30/15*LJ UPDATED 9/25/2017*CN

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN UPDATED 10/9/15 *JS

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I FIRST CALLED CORAL SPRINGS AUTOMALL, CORAL SPRINGS, FL 33071 ABOUT REPLACING THE AIRBAGS IN MY VEHICLE (DUE TO A RECALL) ON OCTOBER 22, 2014. I SPOKE TO A WOMAN WHO DID NOT IDENTIFY HERSELF, WHO SEEMED RELUCTANT TO HELP, AND WAS TOLD SOMEONE WOULD CALL ME BACK. AFTER WAITING THREE DAYS, ON OCTOBER 25 MY HUSBAND CALLED AGAIN. HE SPOKE TO DEXTER, WHO PROMISED HE WOULD CALL BACK WHEN THE PARTS WERE IN STOCK WITHIN 7 TO 10 DAYS. AGAIN THERE WAS NO RETURN CALL. SO MY HUSBAND CALLED AGAIN ON NOVEMBER 11. THIS TIME DEXTER SAID THAT THE PARTS "COULD BE ON BACK ORDER FOR TWO MONTHS." WHEN QUESTIONED ABOUT THE SAFETY CONCERNS OF DRIVING WITH THESE DEMONSTRABLY DANGEROUS AIRBAGS, DISTRESSING BECAUSE THERE IS REGULARLY A BABY IN THE CAR, DEXTER ADVISED THAT THE AIRBAG FUSE BE REMOVED UNTIL THE SITUATION WAS REMEDIED. ONCE MORE WE RECEIVED NO PHONE CALLS FROM THE DEALERSHIP. THUS ANOTHER CALL WAS MADE ON JANUARY 06, 2015. MY HUSBAND AGAIN SPOKE TO DEXTER, WHO REPEATED THAT HE WOULD CALL BACK IN 7 TO 10 DAYS. PREDICTABLY, NO ONE CALLED. ANOTHER CALL WAS PLACED BY MY HUSBAND ON JANUARY 15. THIS TIME, AT LAST, DEXTER MADE AN APPOINTMENT FOR JANUARY 23. ON THE 23RD, THE DRIVER SIDE AIRBAG WAS REPLACED, AND WE WERE TOLD THAT THE PARTS FOR THE PASSENGER SIDE WERE UNAVAILABLE (NO FURTHER EXPLANATION). THEY WOULD NEED TO BE ORDERED. I DON'T COMPREHEND HOW IT IS THAT AFTER MONTHS OF WAITING FOR THESE PARTS, AND BEING FORCED TO DRIVE IN AN UNSAFE VEHICLE, THIS DEALERSHIP IS STILL UNABLE TO FIX THE PROBLEM--DESPITE MAKING AN APPOINTMENT TO DO JUST THAT. THE PROBLEMS DO NOT SUBSIDE FROM HERE. TODAY, JANUARY 27, I WENT BACK TO THE DEALERSHIP TO ADDRESS THE FACT THAT THE COVER ON THE DRIVER SIDE AIRBAG WAS NOT ATTACHED. ONCE AGAIN, I WAS TOLD THAT THE PASSENGER AIRBAG PARTS WERE ON ORDER AND NO TIME FRAME FOR COMPLETION WAS OFFERED. *TR