2020 HONDA CR-V Complaints

The contact's wife owns a 2020 Honda CR-V. The contact's wife received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but confirmed that parts were not yet available and to wait for the second owner notification letter to be mailed. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact's wife had not experienced a failure. Parts distribution disconnect.

Recently ([XXX]) my wife was left stranded away from home when our 2020 CR-V started but would not go into any gear and had multiple warning messages about system failures including brake system problem (No Working Brakes), electric parking brake problem, tire pressure monitor problem, transmission system problem and auto engine idle stop system problem. If she had removed the [XXX] that cut the wires while driving the brakes would have stopped working. She had to call for a tow truck to take her to the Honda dealer. The Honda Technician found that wires running under the rear view mirror had been cut by the [XXX] she uses causing a short and a malfunction of the computer system. The repair cost was $2451. This is an obvious design flaw by Honda. My wife is a [XXX] and all [XXX] are designed to hang over the rear view mirror. Honda should not have left exposed wires there under the rearview mirror, they should have been enclosed and protected. Anyone using a [XXX] is at risk of cutting these wires which makes the vehicle undriveable. [XXX] people are most at risk of being stranded. Anyone with a 2020 Honda CR-V and using a [XXX] should be warned about this problem immediately. Our vehicle was repaired at Honda of Stevens Creek in San Jose CA and the repair bill was $2451. The technician even did a video showing how the [XXX] cut the wire. We request that Honda reimburse us for our repair cost of $2451 and for Honda to fix this issue before more [XXX] people are left stranded.

"ALL WHEEL DRIVE SYSTEM PROBLEM" notification appears on dashboard of 2020 Honda CRV. Dashboard also indicates only FWD is operational rather than AWD which should be operational all the time. Honda Service Bulletin 23-031 dated April 7, 2023 states corrective action is to replace the rear differential pump motor. Per online postings this is a common problem with the 2020/2021 Honda CRV.

Subject: Recurring Steering Issue in Honda CR-V – Potential Inclusion in Recall In early 2023, we began experiencing a steering issue with our Honda CR-V. The steering would intermittently feel sticky or resistant, particularly at higher speeds and when navigating curves or corners. Over time, this issue was accompanied by a clicking noise. We took the vehicle to our local Honda dealership; however, they were unable to replicate the problem at that time. As the issue progressed, the vehicle became increasingly unsafe to drive. Eventually, the dealership acknowledged the problem and replaced the power steering rack under the manufacturer’s warranty. Approximately 18 months later, the same symptoms have reappeared: sticky steering at higher speeds, clicking noises, and an overall unsafe steering feel. Once again, the dealership has been unable to replicate the issue and has advised us to return when the problem becomes more consistent, which is concerning and unsafe. Upon researching, we discovered that Honda issued a recall (NHTSA Campaign#: 24V744000) affecting 1.7 million vehicles, including certain 2023–2025 CR-V models, due to a steering gearbox defect that can cause excessive internal friction and difficulty steering . While our vehicle’s model year is not currently included in this recall, the symptoms we are experiencing seem similar to those described. Request: We urge the NHTSA to investigate whether earlier model years of the Honda CR-V may also be affected by this steering defect. The recurrence of this issue, despite previous repairs, raises significant safety concerns. We believe our vehicle may warrant inclusion in the existing recall or prompt a separate investigation into similar steering-related safety issues in earlier CR-V models. Or at minimum help us resolve this continuous issue as we feel unsafe to drive our vehicle.

Driving at approx 45mph local road and suddenly the all warning lights (brake, check engine, hill descent, etc) started flashing. The car started to slow down and I immediately pulled over and turned the car off. Drove to local Honda dealership and they stated it was faulty fuel injector. 2020 Honda CRV @96k miles

Sudden engine failure while driving on highway with immediate loss of power. Engine failure was due to blown head gasket from failure in sealed coolant system. Engine failure occurred prematurely at 84k miles. Honda allegedly is aware of this failure in their system, and has not addressed it. Safety concern due to sudden loss of power while driving in areas with speeds at excess of 60 mph, no warning prior to failure.

The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2020 Honda CRV’s crankshaft front oil seal failed. Typically not a problem you see in five year old cars.

I received a recall notice a long time ago and I have checked multiple times with 2 different Honda dealerships (Located in Hickory, NC & Morganton, NC) about a remedy to fix and have been told every time they don't have the parts to fix and not sure when they will. It has been a long time now and I am concerned. NHTSA Recall Number 24V-064

While driving my 2020 Honda CRV Hybrid the check engine light came on and my speed reduced to 30mph on the highway. This first happened 5/31/2024 and I had it towed to Honda and Honda could not find the problem. I was told to bring it back in if it happened again. I asked Honda to report to their corporate representative because it was a dangerous issue, and was told we should not at this time. Then on 3/21/2025 less than a year later this occurred again and I bought it back to Honda and I am waiting for Honda to tell me what the issue is. This is a safety issue that has happened to other Honda hybrids not just to mine. Please help me on this matter they don’t seem to be able to know what the problem is and this is quite a safety concern.