2020 HONDA CR-V Complaints
View complaints related to 2020 HONDA CR-V. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2020 HONDA CR-V. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2020 HONDA CR-V- Ashland, OH
when turning the steering wheel would momenterily stick. germain honda of college hills said steering motor bad. replaced motor ,but still was sticky,said needed steering rack also. that fixed it for a total of 7500 hundred dollars. complained but have not receive any compansation.
Source: NHTSA WEB SITE -
2020 HONDA CR-V HYBRID- Black Diamond, WA
One four occasions our 2020 Honda CRV Hybrid has started after sitting overnight in the greater Seattle area in the spring and summer with a rough idle. Within two miles of leaving our home at speeds of no more than 35 miles per hour, the check engine light began to flash. All four times, the rough idle and check engine light were accompanied by degraded speed responsiveness and the error cleared with turning the car on and off again. We have taken the vehicle to a mechanic twice and each time they couldn’t find any stored codes or replicate the issue. The issue continues to occur and seems to be getting worse. I’m concerned this will happen at high speeds and result in a total loss of power which will be unsafe.
Source: NHTSA WEB SITE -
2020 HONDA CR-V- Braintree, MA
This appears to be the exact same problem as the Recall Campaign 24V744000 that applies to other model years of the same Honda CR-V. The steering rack for my car had to be replaced due to a defective gear box causing the steering wheel to be sticky.
Source: NHTSA WEB SITE -
2020 HONDA CR-V HYBRID- Orefield, PA
2/19/26 My car lost power while accelerating up a hill at about 60mph and the car had been operating for an hour and a half or so. The car was shaking, running on reduced power and the check engine light was flashing so we had to pull over to safety on a busy road. The car was towed to the local Honda dealer. The dealer said the code was a misfire on cylinder #4 but once they restarted the car the error went away. They did perform multiple tests including a compression test on all four cylinders and a leak test, and the car passed them all. They were unable to reproduce the problem. They did swap the #4 coil so that if it happened again, we would have more diagnostic information. They recommended no further action at that time. On 5/11/26 we had the same experience, also while accelerating uphill, after about 30 minutes of driving, this time on the interstate which was very scary; reduced power, car shaking and check engine light flashing. We pulled over, turned off the engine, and sure enough, when we restarted the car, it started normally. When we went to the repair shop a few days later there were no engine codes showing. On 6/12/26 the same thing happened again. While going uphill, on the interstate, after a couple of hours of driving. This time, as soon as we got home, we used an engine code reader and saw code P0304 – Cylinder 4 misfire. On 8/13/26 Lehigh Valley Honda reproduced the problem on the interstate, going uphill and do not have a clear fix. They want me to spend $587 on a Valve Clearance Inspection and Adjustment that I think won't yield any result.
Source: NHTSA WEB SITE -
2020 HONDA CR-V HYBRID- Leland, NC
The contact owns a 2020 Honda CR-V. The contact stated that while attempting to accelerate, the vehicle lost automotive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer to be diagnosed, and the contact was informed that there was a misfire in cylinders #4 and #6. The fuel injectors were replaced. The contact stated that while driving 55 MPH, the vehicle lost automotive power and failed to exceed 35 MPH, with the check engine warning light flashing. The contact stated that while accelerating from a stop, the vehicle failed to exceed 10 MPH. The vehicle was taken to an independent mechanic; however, the mechanic failed to retrieve a fault code and found no cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2020 HONDA CR-V- East Lyme, CT
The check-engine light comes on immediately before the vehicle loses the ability to accelerate. While driving, including at highway speeds, pressing the accelerator does not produce normal propulsion and the vehicle loses motive power. If I pull over, turn the vehicle completely off and restart it, the check-engine light clears and normal acceleration returns. The problem is intermittent and has occurred more than once. The dealership has previously been unable to identify the cause because the vehicle operates normally after restarting.
Source: NHTSA WEB SITE -
2020 HONDA CR-V- Grand Forks, ND
I request a $2,935.58 reimbursement from Honda for a catastrophic manufacturing defect on my 2020 CR-V (78,248 miles). This includes a $2,105.58 dealer repair bill and an $830.00 emergency highway tow bill. Honda Corporate denied goodwill solely on mileage, ignoring proof of an internal component defect.THE FAILURE & SAFETY RISK: While driving on a highway, the vehicle suddenly lost propulsion and entered a dangerous "limp mode" in active traffic. This immediate safety hazard forced an emergency $830 flatbed tow directly to an authorized Honda dealership.CERTIFIED DEALER DIAGNOSIS: Factory technicians diagnosed the failure at 78,248 miles. The itemized invoice documents Diagnostic Trouble Code (DTC) P0087 (Fuel Rail Pressure Too Low). Physical testing confirmed the high-pressure fuel pump suffered a total internal mechanical collapse, outputting a baseline of only 300 PSI instead of the required 2,000+ PSI. The dealer verified the failure was entirely internal.EXTREME PRICE MARKUPS: To remain mobile, I paid $2,100.00 out of pocket. The dealership charged $996.91 for the part (MSRP is ~$530) and $971.52 for labor for a highly accessible part that requires only 1.2 to 1.5 factory book hours. This is an unreasonable financial penalty for a defective part.FLAWLESS MAINTENANCE: Direct-injection high-pressure pumps rely on clean oil for lubrication. I have meticulously serviced this vehicle with professional oil changes and check-ups every 5 months without exception. My records prove zero oil dilution or neglect. The collapse was structural, not operational.KNOWN DEFECT PATTERNS: Honda has issued major safety recalls (like NHTSA Campaign 24V-763000) for internal structural cracking and sudden pressure drops within their high-pressure fuel pump assemblies on identical engine families. My pump failed in the exact same manner.REMEDY SOUGHT: Order Honda to reimburse the full $2,935.58 for the repair and tow bills. All receipts are attached.
Source: NHTSA WEB SITE -
2020 HONDA CR-V- Flat Rock, NC
All of the ADAS lights, check engine, and brake lights come on every 2-3 weeks. Has been taken to the shop multiple times now. So far have had the battery changed, spark plugs changed, and fuel injectors.
Source: NHTSA WEB SITE -
2020 HONDA CR-V- Goodyear, AZ
I am the owner of a 2020 Honda CR-V equipped with the 1.5L turbocharged engine. The vehicle is experiencing a severe and dangerous engine oil dilution manufacturing defect where unburnt gasoline enters the oil pan. This is an active driving hazard. After a fresh oil change meant to remediate the issue, the oil level rapidly rose back up past the top dipstick indicator within less than 200 miles of driving, and the oil smells strongly of raw gasoline. This severe dilution degrades the engine oil viscosity, creating an immediate risk of sudden engine stalling, loss of propulsion, or catastrophic internal engine failure while driving at speed. Honda is aware of this defect on 1.5L turbo engines but has failed to issue a recall or provide a permanent engineering solution for 2020 models. I currently have 44,443 miles on the vehicle.
Source: NHTSA WEB SITE -
2020 HONDA CR-V- Williamstown, KY
The back glass shattered. I got into the car and shut the door. There was a loud pop and when I looked in the rearview mirror the back glass had shattered. There was nothing against the glass. It had not been in an accident. I was not aware of any issue with the back window shattering. I have read up on this and there seems to be other car owners that this has happened to. I feel lucky that I was not driving and especially with my grandson in the car. Yes it is tempered glass but if I had been driving the glass pieces could have blown back into the car. My insurance is paying for the replacement for free but it goes as a glass claim against me. I tried calling Honda but they are not open on Saturday. I sent them an email. I called my local Honda dealer but the service department does not answer. Now I do not feel safe driving my car. I thought that Honda was a reliable company and sold reliable cars. I do not feel that way any longer.
Source: NHTSA WEB SITE