2002 HONDA CR-V Complaints

AS, I WAS BACKING OUR CAR OUT OF OUR GARAGE ON THE MORNING OF 4/1/2014, I NOTICED A FOUL ODOR, LOOKED DOWN AND SAW SMOKE COMING OUT OF THE MASTER WINDOW SWITCH (MWS). MY HUSBAND SAID HE SAW SMOKE ALSO COMING OUT OF THE SPEAKER AS WELL. I STOPPED THE CAR AND WE ALL JUMPED OUT OF THE CAR THINKING IT MIGHT CATCH ON FIRE! THE SMOKE EVENTUALLY SUBSIDED, ALTHOUGH A TERRIBLE, TOXIC-LIKE SMELL REMAINED. WE FEEL FORTUNATE THAT AT LEAST THAT I WAS ONLY BACKING OUR CAR OUT OF THE GARAGE WHEN THE SWITCH STARTED SMOKING. IF I HAD BEEN DRIVING ON THEY FREEWAY, I COULD HAVE CRASHED. FOR A COUPLE OF WEEKS BEFORE THIS INCIDENT, THE MWS HADN'T BEEN WORKING CORRECTLY: THE FRONT RIGHT PASSENGER WINDOW COULD BE UNROLLED FROM THE MWS BUT WOULD NOT ALWAYS ROLL BACK UP FROM THE DRIVER'S SIDE SWITCH. THIS HAD HAPPENED BEFORE AND I HAD TO PAY TO GET A NEW MWS INSTALLED ON 3/4/2010. I AM AWARE THAT THERE WAS A RECALL FOR THIS PART AND THAT OUR VIN NUMBER WASN'T INCLUDED, HOWEVER IT OBVIOUSLY SHOULD HAVE BEEN! I WAS TOLD BY A SERVICE ADVISOR AT HONDA OF ESCONDIDO THAT IF THE MWS GETS WET, THE MOISTURE CAN CAUSE THE PART TO SHORT OUT, OVERHEAT, AND THE GREASE GETS REALLY HOT AND SMOKES, SMELLING TERRIBLY. OUR SWITCH DID GET WET FROM RAIN BOTH TIMES BEFORE THE SWITCH MALFUNCTIONED BECAUSE THE SWITCH IS IN A CAR DOOR, AND WHEN IT RAINS, IT'S GOING TO GET WET! BOTH THE ORIGINAL MWS THAT CAME WITH THE CAR WAS FAULTY AND THE MWS THAT I PAID TO REPLACE IT IN 2010 WAS FAULTY AS WELL. I DO NOT FEEL SAFE WITH THE NEW MWS I'VE JUST HAD TO BUY TO GET INSTALLED AGAIN, BECAUSE I FEAR THE SAME THING WILL HAPPEN AGAIN. THIS PART SHOULD OBVIOUSLY NOT BE USED IN CARS AS IT IS POTENTIALLY DANGEROUS. THE PART SHOULD BE RECALLED AND REPLACED WITH A MWS THAT WILL WITHSTAND MOISTURE FROM RAIN AND/OR SNOW WITHOUT MALFUNCTIONING. *JS

UPON EXITING PARKING GARAGE, NEEDED TO LOWER FRONT LH WINDOW WITH POWER WINDOW SWITCH IN ORDER TO SWIPE GATE KEY PAD. UPON PUSHING THE FRONT DRIVERS SWITCH TO LOWER FRONT LH WINDOW A VERY STRONG SMELL (LIKE SOMETHING BURNING) WAS IMMEDIATELY NOTICED. WINDOW DID LOWER, OCCUPANT WAS ABLE TO ACCESS KEYPAD, PASSED THRU GATE AND THEN PROCEEDED TO RAISE DRIVERS WINDOW. PULLED OVER TO THE SIDE, RAISED ENGINE HOOD TO INSPECT IF A FLUID LEAK WAS VISIBLE AND NONE NOTICED. PROCEEDED TO DRIVE HOME AND INSTRUCTED MY HUSBAND THAT I HAD A BAD SMELL/ODOR EMITTING IN THE CABIN. WE NEXT FOUND THAT THE FRONT RH PASSENGER WINDOW WAS NOT OPERATIVE. AFTER EXTENSIVE INTERNET SEARCHES, WE PULLED THE FRONT DRIVERS SIDE SWITCH, POPPED THE DOOR BEZEL FIRST, THEN TOOK THE 3 SCREWS THAT HOLDS SWITCH TO BEZEL. MY WIFE WALKED UP WHILE I WAS DISASSEMBLING AND SHE SAID "THAT'S IT, THAT'S THE SMELL" !!!!!!!!!! I THEN PROCEEDED TO TAKE OFF THE WINDOW LOCK BUTTON AND THEN THE 3 SCREWS HOLDING BACK PLATE ONTO SWITCH, AND FURTHER DISASSEMBLED. ONCE I HAD THE CONTROL BOARD IN HAND I IMMEDIATELY NOTICED THE "MELTING" OF THE DRIVERS SIDE WINDOW SWITCH. IT APPEARS THE FRONT LH AND FRONT RH ELECTRONIC MECHANISMS ARCED AND MELTED. I HAVE PHOTOS IF INTERESTED. I ORDERED A NEW SWITCH FROM HONDA DEALER AT A COST OF $200. I ALSO CONTACTED HONDA CUSTOMER RELATIONS AND THEY RECORDED MY COMPLAINT BUT WOULD NOT HELP US IN TERMS OF COMPENSATING US (FULL OR PARTIAL) FOR NEW SWITCH. THIS VEHICLE WAS NOT PART OF THE RECALL 2002-2006 FOR MELTING DOOR SWITCHES, MAYBE IT SHOULD OF BEEN. I WOULD ASK NHTSA TO RE-EVALUATE THE INITIAL RECALL AND WIDEN THE SCOPE OF VEHICLES AFFECTED. CLEARLY OUR SITUATION SHOWS THAT THERE ARE VEHICLES OUTSIDE OF THE RECALL THAT ARE SUSPECT. THE RISK OF FIRE OF A COMPONENT THAT HAS BEEN CLEARLY DESCRIBED AS "HIGH RISK" IS NOT ACCEPTABLE, TO ME, MY FAMILY OR OTHERS THAT OWN SIMILAR VEHICLES. *TR

THIS WAS A HONDA RECALL FOR DRIVER SIDE AIRBAG INFLATOR KIT .NO CHARGE TO ME THE OWNER.. ANOTHER HONDA RECALL FOR THE PASSENGER AIRBAG INFLATOR KIT WAS DONE ON JULY 31 2013 AGAIN NO CHARGE TO ME THE OWNER..SPRING OF 2008 I RECEIVED A WARRANTY EXTENSION FOR THE OCCUPANT POSITION DETECTION SYSTEM EXTENDING THE WARRANTY FOR 10 YEARS.OR 150000 MILES..I HAVE LESS THAN 35000 MILES ON CAR.MY SRS LITE WENT ON IN EARLY FEB 2014 SO I MADE AN APPOINTMENT WITH HOLMAN HONDA.THEY TOLD ME IT WAS OUT OF WARRANTY. THE CHARGE TO CHECK WOULD BE $60 AND I WOULD HAVE TO PAY FOR REPAIRS. SINCE THIS HAS BEEN A PROBLEM FOR HONDA I REFUSED TO PAY..A CALL TO HONDA OF AMERICA WAS FRUITLESS AS THEY SAID THE CAR WAS OUT OF WARRANTY..OF COURSE THIS WILL BE MY LAST HONDA. THEY DID NOT SEEM TO CARE.. *TR

I AM 2ND OWNER OF THIS 2002 HONDA CRV-EX MADE IN GREAT BRITAIN FOR OUR LEFT HAND DRIVE (RIGHT SIDE OF ROAD) AMERICAN MARKET. CURRENT MILEAGE IS APPROXIMATELY 149,500. RECENT 4 WHEEL ALIGNMENT TO CORRECT FRONT TIRE WEAR AND RETURN TO MANUFACTURER SPECIFICATIONS HAS RESULTED IN VIOLENT PULL/TORQUE STEER TO RIGHT UPON ACCELERATION. DRIVING AT CRUISING SPEED REQUIRES STEERING CAR TO LEFT TO CONTROL CONSTANT PULL TO RIGHT. THIS IS NOT A ROAD CROWN ISSUE. I SEE FROM MY OWN INTERNET SEARCHES THAT THIS IS A VERY COMMON ISSUE FOR NUMEROUS YEARS OF THIS VEHICLE, BUT I HAVE NOT YET FOUND ANY COMPLAINTS ON FILE HERE. MANY CONSUMER STORIES FOUND ELSEWHERE DOCUMENT THAT A HONDA DEALER WON'T EVEN CONSIDER ASSISTING THIS PROBLEM IF THE VEHICLE IS OUT OF WARRANTY (LIKE MINE...). EVEN SO, MANY OTHER STORIES HAVE THE DEALER SAYING THAT THERE IS NOTHING THAT CAN BE DONE IF THE ALIGNMENT MEETS THE VEHICLE'S PUBLISHED ALIGNMENT SPECIFICATIONS. I AM TRYING TO GET A COPY OF A HONDA TSB THAT MIGHT ADDRESS THIS PROBLEM, BUT ACCESS TO HONDA MANUFACTURER WEBSITES IS BLOCKED ON ACCESSING TSB'S AND EVEN THIS USGOV SERVICE APPEARS TO REQUIRE PAYING FOR SUCH CRITICAL INFORMATION. I WILL KEEP LOOKING AND HOPE THAT THERE IS A DEFINITIVE CORRECTION TO THIS DANGEROUS VEHICLE BEHAVIOR AND I HOPE NHTSA WILL TAKE HONDA TO TASK ON THIS ISSUE FOR MANY CRV OWNERS. I SUGGEST NHTSA DO ITS OWN GOOGLE SEARCH FOR THIS PROBLEM AS A STARTING POINT. THANX!! *TR

IN 2010 THE LOCKS ON THE TWO FRONT DOORS AND LEFT REAR PASSENGER DOOR STOPPED RESPONDING TO THE ELECTRONIC SIGNAL AT ABOUT THE SAME TIME. ALL THREE ACTUATORS WERE REPLACED. THE VEHICLE HAS NOT HAD EXTENSIVE USAGE SINCE THEN BUT IN DECEMBER 2013 PROBLEMS DEVELOPED AGAIN WITH THE LOCKS - WITH TWO NEW DOORS AND ONE REPEATING DOOR. THE REAR RIGHT PASSENGER DOOR LOCK, THE TRUNK/HATCH LOCK, AND FOR A SECOND TIME THE DRIVER'S FRONT DOOR DO NOT WORK CORRECTLY. THE REAR RIGHT PASSENGER DOOR HAS NO EXTERNAL KEY LOCK AND DOES NOT RESPOND TO THE ELECTRONIC SIGNAL. IT MUST BE LOCKED AND UNLOCKED MANUALLY FROM THE INTERIOR OF THE CAR USING THE LOCK BUTTON ON THAT DOOR. THE DRIVER'S DOOR RESPONDS TO AN ELECTRONIC SIGNAL BUT A KEY CANNOT BE INSERTED INTO THE LOCK. THE TRUNK LOCK DOES NOT RESPOND TO A SIGNAL AND A KEY CAN ONLY BE INSERTED INTO THE LOCK IF THE CAR IS LOCKED AND THEN UNLOCKED VIA THE DRIVER'S SIDE CONTROL BUTTON LOCATED ON THE DOOR. IT SEEMS UNUSUAL THAT ALL THREE DOORS WOULD BEGIN EXPERIENCING DIFFICULTIES AT THE SAME TIME - WITH ONE DOOR THAT HAD ALREADY HAD AN ACTUATOR REPLACED BEING ONE OF THE THREE PROBLEM DOORS. WHY CAN THE CONTROL LOCK BUTTON ON THE DRIVER'S DOOR AFFECT THE ABILITY TO PLACE A KEY IN THE TRUNK/HATCH LOCK? HAS HONDA ISSUED A SAFETY BULLETIN OR RECALL ON THIS ISSUE? THERE SEEMS TO BE A LOT OF LOCK CONCERNS BEING POSTED ON CAR FORUMS CONCERNING THE CRV LOCK ISSUE. IS THIS A SAFETY ISSUE? *TR

NO ACCIDENT OCCURRED. NOTIFIED VIA DEALERSHIP INSPECTION THAT FRONT AIRBAG SENSORS FAULTY. APPROXIMATE COST OF REPLACEMENT $800.00. POSSIBLE FAILURE OF AIRBAGS DEPLOYING UPON IMPACT. FEEL SINCE THIS IS A REQUIRED SAFETY FEATURE THAT MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACEMENT. *TR

THE DRIVER'S SEAT ROCKS BACK AND FORTH DURING NORMAL DRIVING WHEN STOPPING OR STARTING. ADDITIONALLY, I FOUND A SCREW LOOSEN UNDER THE SEAT AREA. *TR

CAR STALLS WHEN YOU BRAKE TO STOP OR IF STOPPED WILL STALL WHEN YOU BEGIN TO ACCELERATE. ALSO WILL STALL WHEN MOVING THE DRIVE INDICATOR FROM DRIVE TO REVERSE OR REVERSE TO DRIVE WHEN STOPPED. CAR STALLS WHEN MAKING SLOW TURNS. STALLS ARE TOTALLY UNPREDICTABLE. HONDA STATES THAT IT CAN'T FIX THE PROBLEM WITHOUT A FAULT CODE. STALLING IS A SERIOUS ISSUE THAT CAN CAUSE AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT WOULD INDEPENDENTLY SHIFT FORWARD AND BACKWARD WHENEVER OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

2002 HONDA CRV: I WAS MAKING A TURN FROM A STOP LIGHT, INTO THE FREEWAY ON RAMP, AND I HEARD A LOUD GEAR DRAGGING SOUND FROM THE ENGINE COMPARTMENT. I LOST POWER STEERING AND THE CAR AND IT WAS PULLING TO THE RIGHT. I IMMEDIATELY ATTEMPTED TO PULL OVER JUST AS I WAS ASCENDING ON TO THE ON RAMP, HOWEVER THE ENGINE STALLED AND SMOKE WAS VISIBLE COMING FROM THE ENGINE BAY BEFORE I COULD SAFELY PULL OVER TO THE SHOULDER. I HAD TO PUT THE GEAR ON NEUTRAL AND PUSH THE CAR TO THE SHOULDER. IT WAS NERVE RACKING WITH MY WIFE AND TWO KIDS IN THE CAR. I NOTICED THAT FLUID WAS LEAKING UNDERNEATH THE CAR. I INSPECTED ALL THE FLUID LEVELS AND REALIZED THAT IT WAS FROM AN AIR CONDITIONER COMPRESSOR FAILURE, WHICH CAUSED THE ACCESSORY BELT TO DRAG AND STALL THE ENGINE. THE VEHICLE RESTARTED BUT AC WAS NOT FUNCTIONAL. *TR