2002 HONDA CR-V Complaints

HEADLIGHT BULBS (LOW BEAM) BURN OUT FREQUENTLY. BULB LIFE VARIES FROM 10 MINUTES TO 14 MONTHS. I USE ABOUT 5 BULBS A YEAR ON AVERAGE. BURN-OUTS OCCUR ON BOTH DRIVER-SIDE AND PASSENGER-SIDE. OCCASIONALLY, BOTH WILL BURN OUT AT THE SAME TIME. HONDA DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD SHAKE ABNORMALLY AND THE SRS AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.

WHILE DRIVING MY LOW BEAM HEAD LIGHTS WENT OUT AND I COULD SMELL SOMETHING BURNING I IMMEDIATELY PULLED OFF ON THE SHOULDER OF THE HIGHWAY AT 1:30 AM. THE BURNING SMELL WAS COMING FROM AROUND MY STEERING COLUMN. I CHECKED MY HIGH BEAM HEAD LIGHTS AND THEY WORKED SO THAT IS HOW I GOT HOME. MY HUSBAND GOT ON LINE AND CHECKED FOR ANY RECALLS AND FOUND NON JUST COMPLAINTS ABOUT OTHER PEOPLE HAVING THE SAME ISSUE. MY HUSBAND CHECKED WHERE THE BURNT SMELL WAS COMING FROM AND FOUND THE ISSUE AND CALLED THE DEALER SHIP AND THEY SAID THAT WE HAD TO PAY FOR IT AND GAVE US A CRAZY AMOUNT TO FIX IT. MY HUSBAND AS HANDY AS HE IS DID A TEMPORARY FIX ON IT. I HOPE HONDA FIXES THIS ISSUE BEFORE SOMEONE GETS KILLED OR HURT. *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A RECALL REPAIR WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE). THE CONTACT HAD NOT PREVIOUSLY EXPERIENCED A MALFUNCTION WITH THE AIR BAG; HOWEVER AFTER THE RECALL REPAIR WAS PERFORMED THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHENEVER THE ENGINE WAS IN OPERATION UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THE SRS WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE INSUFFICIENT RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 106,642. THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 11/18/11

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER MALFUNCTIONED DUE TO A FAULTY A/C COMPRESSOR. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THAT THE AIR CONDITIONER WAS NOT A SAFETY RELATED ISSUE SO THERE WAS NOTHING THEY COULD DO TO ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 97,000.

DETECTED A BURNING SMELL, SIMILAR TO AN ELECTRICAL SMELL LIKE SOMETHING MELTED. I DID HAVE THE HEADLIGHTS ON, BUT IT WAS BRIGHT ENOUGH IN THE MORNING THAT I COULDN'T TELL THAT THEY HAD FAILED. I STOPPED IMMEDIATELY AND LOOKED AROUND THE CABIN, ETC. FOR SMOKE. I DIDN'T SEE ANYTHING, BUT I TURNED AROUND AND DROVE DIRECTLY TO THE DEALER. THE DEALER DID DIAGNOSTIC TESTS, ETC AND COULDN'T FIGURE OUT THE SOURCE OF THE BURNING SMELL OTHER THAN IT WASN'T COMING FROM THE VENTS. I GUESS HE DIDN'T CHECK THE HEADLIGHTS. I AM NOT PLEASED. AFTER LEAVING THE DEALER DURING THE DAYLIGHT HOURS, I LATER DETECTED ON THE EVENING OF FRIDAY, OCT 28, THAT THE HEADLIGHTS WERE NOT WORKING. I RECENTLY WITHIN TWO WEEKS AGO HAD REPLACED ONE OF THE FRONT HEADLIGHT BULBS THAT HAD BURNT OUT, SO I FIGURED THAT COULDN'T BE THE PROBLEM. I EVENTUALLY CHECKED THE FUSES AND THEY LOOKED FINE. I SWAPPED THEM OUT FOR REPLACEMENT FUSES, BUT IT DIDN'T MAKE A DIFFERENCE. I WENT ONLINE AND SAW FROM ONLINE DISCUSSIONS THAT THERE IS A HEADLIGHT SWITCH ISSUE THAT THE NHTSA IS INVESTIGATING AT THIS TIME. THE ISSUE WITH MY 2002 HONDA CRV AND IT'S LOW BEAM HEADLIGHTS SURELY SEEMS TO BE PART OF THE PROBLEM THAT'S BEING INVESTIGATED. I PLAN TO CONTACT THE DEALER ON MONDAY MORNING (OCT 31) TO GET MY ISSUE LOOKED AT, AGAIN. BUT, IT WON'T BE DURING THE NIGHTTIME HOURS OR WHEN IT'S PRECIPITATING, SINCE IT'S ILLEGAL TO DRIVE WITHOUT MY LOW BEAMS ON DURING THOSE TIMES. UPDATED 11/17/11 *BF ACCORDING TO THE SERVICE INVOICE, THE HEADLIGHT SWITCH HAD AN ELECTRICAL FAILURE. UPDATED 11/30/11 *TR

THE LOW BEAMS STOPPED WORKING WHILE DRIVING AND THE PLASTIC WIRE HARNESS CONNECTOR THAT PLUGS INTO THE HEADLIGHT SWITCH STARTED SMOKING AND BURNED UP. THE HEADLIGHT SWITCH I CAN GET THROUGH HONDA BUT I CAN'T FIND THE PLASTIC WIRING HARNESS CONNECTOR. IT IS NOT SAFE WHEN YOUR LOW BEAMS BOTH GO OUT WHEN DRIVING CAUSE THE WIRE FOR THE LOW BEAMS BURNS UP IN THE CONNECTOR FOR NO REASON. UPDATED 11/25/11 *BF UPDATED 11/30/11 *TR

BOTH HEADLIGHTS WENT OUT SIMULTANEOUSLY WHILE DRIVING. HIGH BEAMS STILL WORK. LOW BEAMS WORK AGAIN AFTER BEING OUT FOR ABOUT 5-10 MINUTES. IT TENDS TO HAPPEN AFTER HEADLIGHTS HAVE BEEN ON FOR ROUGHLY AN HOUR OF DRIVING. A DAMAGED CONNECTOR WAS FOUND IN THE STEERING COLUMN. *KB UPDATED 06/04/12

I CALLED HONDA ABOUT MY AIR CONDTIONING SYSTEM AND DID AS THEY SAID. I BROUGHT MY CAR TO AN ACCREDITED HONDA DEALERSHIP AND HAD IT DIAGNOSED (WHICH I HAD TO PAY OUT OF MY OWN POCKET). THEY QUOTED ME $4,000. I CONTACTED HONDA USA AND AFTER THREE MONTH I FINALLY HEARD BACK FROM THEM, I INFORMED THEM THAT I WAS NOT THE FIRST TO HAVE THIS PROBLEM, THAT I HAD GONE ONLINE AND FOUND THAT I WAS NOT THE ONLY HONDA OWNER WHO HAVE HAD THERE AIR CONDITIONING SYSTEM BREAK. THE HONDA REPRESENTATIVE TOLD ME THAT THEY CAN NOT GO BY WHAT I READ ON THE INTERNET. WHICH IS TRUE TO A POINT BUT I THINK THEY HAD HAVE MANY COMPLAINTS ABOUT THIS PROBLEM ALREADY BECAUSE THE REPRESENTATIVE USE THE SAME DESCRIPTION I HAVE READ ABOUT THE AIR CONDITIONING UNIT, WHICH WAS "AIR CONDITIONING UNIT HAS CRACKED CAUSING SHARDS OF METAL TO PLUG UP THE UNIT, CAUSING A COMPLETE REPLACEMENT OF THE ENTIRE AIR CONDITIONING UNIT. HONDA USA QUOTED ME $3,991 TO FIX MY A/C WITH A DEADLINE OF 60 DAYS TO ACCEPT OR THEY WOULD RECIND THE "DISCOUNT" OFFER. I KNOW A/C PROBLEMS IS NOT A SAFETY ISSUE BUT I FEEL THAT HONDA KNEW OR KNOWS ABOUT THIS PROBLEM AND SHOULD RECALL OR SHOW THERE LOYAL OWNERS THAT THEY CARE. UNTIL SUCH TIME I AM NOW A FORMER HONDA CUSTOMER. *KB

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT WAS DRIVING AT 25 MPH WHEN THE HEADLIGHTS FAILED. THE CONTACT HAD TO REPLACE THREE HEADLIGHTS IN A THREE MONTH PERIOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC. THE CONTACT WAS UNAWARE OF WHAT WAS CAUSING THE HEADLIGHTS TO CONTINUOUSLY FAIL. THE FAILURE MILEAGE WAS 138,000.