2002 HONDA CR-V Complaints
View complaints related to 2002 HONDA CR-V. The complaints found here are submitted by actual consumers with first hand experience. There are more than 500 complaints submitted for the 2002 HONDA CR-V. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 HONDA CR-V- HUACHUCA CITY, AZ
THE DRIVER AIRBAG FAILED TO DEPLOY IN MY 2002 HONDA CRV WHEN MY FRONT END CRASHED INTO THE SIDE OF A PICK UP TRUCK THAT PULLED OUT IN FRONT OF ME ON THE HIGHWAY. I WAS GOING 45 BEFORE IMPACT SO AFTER BREAKING, ESTIMATE 35-40 MPH WHEN I HIT. MY PASSENGER AIRBAG DEPLOYED. AGAIN, MY DRIVER AIRBAG DID NOT DEPLOY. IMPACT WAS HARD ENOUGH TO TOTAL THE CAR. I FRACTURED MY STERNUM, A MODERATELY SERIOUS INJURY THAT 2 DOCTORS TOLD ME DOESN'T HAPPEN ANYMORE DUE TO AIRBAGS. MY SRS LIGHT CAME ON 6 MONTHS AGO. KNOWING THAT WAS A SAFETY WARNING WE IMMEDIATELY TOOK THE CAR TO A HONDA DEALER. THE DIAGNOSTICS REVEALED A DEFECTIVE DRIVER SEAT BELT BUCKLE, WHICH THEY REPLACED. THEY THEN CLEARED THE SRS LIGHT AND IT HAS NOT COME BACK ON. I SPECIFICALLY ASKED ABOUT THE AIRBAG AND THEY SAID THOSE ARE FINE. I'VE BEEN TO 3 LAW FIRMS. THEY ALL SAID IT APPEARS THAT THE DEALER PERFORMED AS THE DIAGNOSTICS DICTATED AND THAT I JUST WASN'T INJURED ENOUGH TO TAKE ON HONDA. IT WOULD COST A FIRM ROUGHLY $100K OVER 2 YEARS TO FILE A LAWSUIT AND "ONLY" A FRACTURED STERNUM AND 4-6 WEEKS OFF WORK WOULDN'T PAY OUT ENOUGH TO COVER ATTORNEYS FEES. THEY ALL SAID A PERSON NEEDS TO BE PARALYZED OR DEAD TO BE WORTH TACKLING A BIG CORPORATION. I CALLED HONDA. THEY SAID SOMETIMES ONLY 1 AIRBAG GOES OFF DEPENDING ON HOW THE CAR IS HIT AND WHILE THEY CARE, THEY DON'T DO INVESTIGATIONS. I REQUESTED AN AIRBAG INVESTIGATION FROM MY INSURANCE COMPANY. THEY NOTED THAT REQUEST AS PART OF THE SUBROGATION PROCESS. FROM MY PERSPECTIVE, IF FRACTURED STERNUM ARE AN INJURY OF THE PAST BECAUSE AIRBAGS PREVENT THAT INJURY, AND THE FORCE OF THE IMPACT WAS GREAT ENOUGH TO FRACTURE MY STERNUM, THEN THE FORCE OF THE FULL FRONTAL IMPACT WAS ENOUGH TO TRIGGER BOTH AIRBAGS. IT'S FORTUNATE I WAS ONLY GOING 35-40 AND NOT HIGHWAY SPEEDS OR MY HUSBAND WOULD BE ABLE TO FILE A LAWSUIT. HOW MANY OTHER PEOPLE ARE DRIVING AROUND THINKING THEY ARE PROTECTED? I LOVED MY CRV . I'D LIKE TO GET ANOTHER, BUT I'M AFRAID. *TR
Source: NHTSA WEB SITE -
2002 HONDA CR-V- PLANTATION, FL
2002 HONDA CR-V DRIVER SIDE DOOR DOES NOT OPEN WITH REMOTE OR FROM INSIDE WITH ELECTRIC SWITCH. DOOR CAN ONLY BE OPEN MANUALLY. THIS CREATES SAFETY ISSUES BOTH WHEN APPROACHING THE CAR FROM OUTSIDE AND INSIDE IF ONE GETS TRAPPED. *TR
Source: NHTSA WEB SITE -
2002 HONDA CR-V- LAGUNA HILLS, CA
MY AUTO A/C WAS BLOWING HOT AIR. MECHANIC DETERMINED THE COMPRESSOR WAS FROZEN AND THE CLUTCH DAMAGED. REPAIRS WERE DONE AT A COST OF $1250.15. IT APPEARS TO BE AN ONGOING PROBLEM WITH CR-VS WHICH HONDA REFUSES TO ACKNOWLEDGE AS A DEFECTIVE PART. I HAVE RETAINED THE DEFECTIVE COMPRESSOR. *TR
Source: NHTSA WEB SITE -
2002 HONDA CR-V- LAGUNA HILLS, CA
VEHICLE IS 2002 HONDA CR-V WITH 44,300 MILES A/C COMPRESSOR HAD TO BE REPLACED AT GREAT EXPENSE. AFTER READING ALL THE POSTS ONLINE, IT APPEARS TO BE A DEFECT THAT HONDA REFUSES TO ACKNOWLEDGE. I WANT TO JOIN ANY CLASS ACTION LAWSUITS REGARDING THIS MATTER. *TR
Source: NHTSA WEB SITE -
2002 HONDA CR-V- LAUREL, MD
I PURCHASED MY 2002 HONDA CR-V EX NEW & HAVE HAD ALL OF THE RECOMMENDED SERVICES PERFORMED BY MY LOCAL HONDA DEALER. AROUND 7/12/2006, MY A/C STOPPED WORKING AT 57,023 MILES. THE POWER SWITCH MADE A STRANGE CLUNKING NOISE & THE A/C FAILED TO START RIGHT AWAY. I IMMEDIATELY TURNED THE SWITCH OFF & BACK ON. THE FAN CAME ON, BUT ONLY BLEW OUT HOT AIR. I TOOK IT TO MY REGULAR HONDA DEALER & PAID $153.40 TO HAVE THEM CHECK THE A/C SYSTEM OUT. THE DIAGNOSIS WAS THE A/C SYSTEM WAS DEAD & IT WOULD COST ME ANOTHER $1,600 TO REPLACE THE COMPRESSOR, COIL SET & CLUTCH SET. I SHOPPED AROUND & HAD ANOTHER SHOP THAT ONLY WORKS ON HONDAS AND ACURAS DO THE SAME WORK RECOMMENDED BY MY HONDA DEALER AT A COST OF $1,203.52. THEY USED GENUINE HONDA PARTS TO MAKE THE REPAIR & GAVE A 12 MONTH, 12,000 MILE WARRANTY. MY CAR NOW HAS 95,000 MILES. ON 7/11/2009, MY A/C WAS WORKING FINE WHEN I PARKED MY CR-V. THE NEXT AFTERNOON, THE A/C WAS ONLY BLOWING WARM AIR WHEN I TURNED MY CAR BACK ON. I STARTED LOOKING ON-LINE TO SEE IF THERE HAD BEEN ANY RECALLS FOR THIS PARTICULAR PROBLEM. THAT IS WHEN I REALIZED I HAVE A SERIOUS PROBLEM ON MY HANDS. THERE ARE NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. ON 7/30/2009, I CALLED AMERICAN HONDA TO SEE IF THERE WERE ANY RECALLS. THEY BASICALLY DO NOT ACKNOWLEDGE ANY PROBLEM. BECAUSE MY CAR IS OUT OF WARRANTY, THEY CAN'T DO ANYTHING FOR ME. I EXPLAINED THIS IS THE SECOND TIME IN 95,000 MILES THE A/C HAS GONE OUT. HE SAID THEY CAN'T HELP ME BECAUSE I DID NOT HAVE THE 1ST REPAIR DONE BY MY HONDA DEALER, EVEN THOUGH THE MECHANIC WHO DID THE WORK WAS CERTIFIED BY MACS & ASE IN REFRIGERANT RECYCLING & SERVICE PROCEDURES AND USED GENUINE HONDA PARTS. ON 7/30/2009, I TOOK MY CR-V TO MY HONDA DEALER TO GET AN ESTIMATE. THE COMPRESSOR IS DEAD AGAIN. THE ESTIMATE IS APPROX. $1,600 TO FIX IT. THE SERVICE MGR. IS GOING TO TRY TO WORK WITH HIS DISTRICT MANAGER TO SEE IF THEY CAN GET AMERICAN HONDA TO HELP ME. I AM STILL WAITING TO HEAR. *TR
Source: NHTSA WEB SITE -
-
2002 HONDA CR-V- CHARLOTTE, NC
REPEATED MECHANICAL FAILURES OF THE 2002 HONDA CRV THAT I BOUGHT BRAND NEW HAVE BEEN OCCURRING SINCE AUGUST OF 2002. THE CAR WAS BOUGHT IN JULY OF 2002. THE ODOR FROM THE INSIDE CABIN FILTER FIRST OCCURRED IN AUGUST. THE FUSE TO THE WARNING DEVISE THAT WOULD ALERT THE DRIVER TO LIGHTS BEING LEFT ON, ETC. WENT OUT WITHIN 3-4 MONTHS. THEN MAJOR ITEMS WHICH HAD TO BE REPLACED: DIFFERENTIAL, 2004(THOUGH STILL UNDER WARRANTY, HONDA REFUSED TO REPLACE IT FOR 2 YEARS), NECK OF FUEL TANK BROKE, 2006, AIR CONDITIONING SYSTEM, 2007, DRIVER-SIDE WINDOW FELL OFF TRACK BECAUSE THE PLASTIC CLAMP CRACKED, 2008, CATALYTIC CONVERTER, 2009, O2 SENSOR, 2009, DRIVER'S SEAT UNSTABLE SINCE 2003, SRS SLOWLY WENT OUT BEGINNING WITH INTERMITTENT WARNINGS ABOUT SIDE DOOR AIR BAG BEING TURNED OFF BEGINNING IN 2003 WHICH DEALERSHIPS IGNORED AS JUST AN OCCURENCE FROM SOMETHING OR SOMEONE BUMPING AGAINST THE CLOSED DOOR FROM THE INSIDE. FINALLY IN 2008, WHEN THE LIGHT CAME ON TO STAY, I WAS TOLD THAT IT WAS A FAILURE OF THE SENSOR MOTOR__NOW MY PROBLEM TO AGAIN PAY FOR A MAJOR REPAIR. *TR
Source: NHTSA WEB SITE -
2002 HONDA CR-V- GUTHRIE, OK
I'VE HAD TO REPLACE THE AIRCONDITIONING IN MY 2002 HONDA CRV TWICE SINCE BUYING IT NEW IN DEC. 2001. THE FIRST TIME I HAD IT REPLACED AT THE DEALER FOR OVER $2800 IN 2004; I AGAIN HAD IT REPLACED IN MAY 2009 AT A LOCAL SHOP FOR $1000. *TR
Source: NHTSA WEB SITE -
2002 HONDA CR-V- CHARLOTTE, NC
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT STOP ACCELERATING. THE CONTACT DEACTIVATED THE CRUISE CONTROL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE HAD TO BE TURNED OFF IN ORDER FOR THE ACCELERATION TO STOP. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT DID NOT NOTICE ANY PRIOR ISSUES WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 97,000. UPDATED 8/10/09 *CN THE CONSUMER STATED THROTTLE CABLE FRAYED AND THERE WAS NO EXPLANATION PROVIDED. UPDATED 08/13/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 HONDA CR-V- CARMICHAEL, CA
THE AC AIR COMPRESSOR CLUTCH ON MY 2002 HONDA CRV FELL OUT WHILE I WAS COMING TO A STOP AT A LIGHT. FORTUNATELY, NO ONE WAS HURT. I DO NOT KNOW IF THERE WAS ANY OTHER DAMAGE TO THE CAR FROM THIS INCIDENT ESPECIALLY ANY OTHER INTERNAL COMPONENTS OR PARTS. I TOOK IT TO A HONDA DEALER. THEY WANT TO CHARGE ME OVER 1200 TO INSTALL NEW ONE AIR COMPRESSOR. I ASKED WHETHER THEIR WAS ANY RECALL ON THIS PART, THEY SAID NO BECAUSE IT DID NOT FALL UNDER EMISSIONS OR SAFETY. HE ALSO MENTIONED THAT SINCE I'M NOT THE ORIGINAL OWNER OF THE CAR AND IT HAS OVER 130,000 MILES, WARRANTY WON'T COVER IT. I'M GOING TO GET A SECOND OPINION FROM ANOTHER AUTO MECHANIC. *TR
Source: NHTSA WEB SITE -
2002 HONDA CR-V- LINCOLN, RI
WE HAVE A 2002 HONDA CR V WITH 102,000 MILES ON IT. THE AIR CONDITIONER COMPRESSOR EXPLODED, CONTAMINATING THE AIR CONDITIONER SYSTEM. I HAVE LEARNED THAT THIS IS A REGULARLY RECURRING PROBLEM WITH HONDA, BUT THEY REFUSE TO CORRECT THE PROBLEM AND REFUSE TO HELP THE CONSUMER. *TR
Source: NHTSA WEB SITE