2020 HONDA CR-V Complaints

Driving on I-275 freeway along with my friend to Airport. Both Lane Keep Assistant and Adaptive Cruise Control were ON. I kept cruising at 65 miles/hour and drove about 7 miles with no issues. My vehicle slowed down by detecting a vehicle ahead of me driving in 55 m/h. As the next line was free, I moved to the left line and my vehicle started accelerating to 65 m/h. It had not detected a stopped vehicle ahead of me. I expected the ACC OR CMBS features to detect and slow down my car but no alert was received. Also Automatic Emergency Breaking system not slowed down or stopped my vehicle. I applied hard breaks but the vehicle hit the stopped vehicle and both airbags deployed. Lucky that we are safe and no injuries to us but car was totaled. Progressive Auto Policy: [XXX], Police Incident Number: [XXX], Ticket Number: [XXX], Honda complaint number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The "passenger airbag off" light often stays on when the car is in motion and I am sitting properly in the passenger seat with the seatbelt buckled. I have tried adjusting the seat (which often doesn't work), or the light will stay on again the next time I get in even though the seat position hasn't changed. The dealer where we bought the vehicle says "nothing can be done" by them. This has happened in two rental vehicles as well (one was a CRV). I am over 65, female and weigh 95-105 lbs.

When I first purchased the vehicle (brand new in 2020), the condensation in the tail lights occurred but the Honda dealer replaced it since it was under warranty. It’s still happening and it’s even more severe now risking the brake and turn lights burning out. The same Honda dealer now refuses to replace them despite the tail lights still being under the 3 year 36,000 mile warranty.

In March/April 2020 I was driving at 65 miles per hour on a rural highway. The only vehicles on the road were my car, the pickup in front of me and the pickup behind me. Since the highway was so quiet, I decided to try Adaptive Cruise Control (ACC). I set it for 65 miles per hour (the speed limit). We had been driving for about 15 minutes, each car maintaining the same speed and distance. The pickup in front of me turned on his turn signal for a right turn and entered the right turn lane. As my car approached the pickup, in the turn lane, the automatic braking system activated. I lunged forward, the seat belt activated, braking warning was displayed on screen and there was an audible alarm. I managed to take control of the vehicle and to accelerate. I was afraid the vehicle behind me would collide with me. I turned off ACC and tried to regain my composure. When the pickup moved into the right hand lane, there was nothing in front of me as far as the eye could see; just open highway. I will never use ACC again. Yesterday, December 19, I was driving on a side street. I had just exited a school zone, speed limit 15, and my speed was now approximately 22, no vehicles in front of me just some cars parked at the curb ahead to my right. There was an audible tone and the word BRAKE displayed on the screen. The brakes did not activate.

The auto brake feature engaged on the beltway by itself and caused the car to come to a complete stop while cars behind us were forced to swerve out of the way to avoid a serious accident. My wife is afraid to keep driving the car and we are now figuring out a way to get rid of it. Reported to local dealer but did not get any response.

Phantom Braking Incident. As I was driving at approximately 35 mph, the vehicle applied brakes for no apparent reason. Luckily, the vehicle traveling behind me didn't crash into the rear of my vehicle but had this happened when traveling at higher speeds, there would have been a serious accident. This has happened numerous times since owning the vehicle, but only the 2nd time I've reported it here.

When driving at high speed on the highway, I have had instances of both FCW and/or AEB activating when there was no vehicle in front of me. This tends to happen without known cause and while I take the same route every day on my commute, the issue does not always occur. When FCW initiates with a large flashing BRAKE warning on the dash and loud beeping while at highway speeds, I am startled and second guess myself that I am not seeing something I am about to impact with. This creates confusion and can lead to making a maneuver or my braking in error which can cause a crash. This issue has occured numerous times and in speaking with other owners of the same vehicle, they have witnessed the same issue. I have also had AEB initiate at least twice while at highway speeds when there was no vehicle in front of me. This is the most frightening and dangerous issue that I've experienced in any vehicle I have driven. As with the above issue with FCW, there seems to be no way to reproduce the issue and it happens at random. While at highway speeds after receiving the FCW BRAKE warning, my vehicle instantaneously began emergency braking with no vehicle in front of me. This issue is unacceptable and can cause a serious crash on the highway. I speculate that these issues both may be caused by overhead highway signs or bridges but does not seem to occur in error consistently, even when driving the same route. I worry that these issues will cause myself or my family to be seriously injured due to failing safety technology and I have considered disabling these features in my vehicle. These issues have not been inspected nor verified independently as I have felt the issue is unresolvable based on feedback I have heard. At this point I consider myself lucky for not having been in a crash due to these systems failing.

I was driving and the automatic emergency breaking activated without warning. I was driving 40 miles per hour with no car near me and the car abruptly stopped without warning. This is the second time this has happened with a similar situation occurring

Twice, I've been driving down the road, and the emergency braking system has engaged with no car near me. I get thrown against the seatbelt hard enough that it triggers the seatbelt to lock. I'm sure I would have been rear-ended if someone had been behind me. My foot was still on the gas both times it happened. I'm now scared to drive my car because I don't know when it will suddenly break hard and, maybe, hard enough to trigger airbags.

Automatic braking system engaging when no cars or objects are present. Has happened while on highway at relatively high speeds and on regular neighborhood streets.